By Company: CVS Pharmacy

petebrace
petebrace on hold with CVS Pharmacy
@CVS_Extra 57 minutes on hold...more than hour to link prescription data? Embarrassing. #customerservicefail
about 1 week ago Retail
petebrace
petebrace on hold with CVS Pharmacy
@CVS_Extra Been on hold for 35 minutes trying to link my card to prescriptions. Is there another way? Help!
about 1 week ago Retail
lindseyalsip
lindseyalsip on hold with CVS Pharmacy
It's okay CVS Pharmacy staff, I love being on hold for 10 minutes.
about 2 weeks ago Retail
ashtongrogg
ashtongrogg on hold with CVS Pharmacy
I have been on hold for 15 minutes @CVS_Extra
about 3 weeks ago Retail
lizfarrington
Wow @CVS_Extra I've been on hold for 40 minutes now trying to pay my Minute Clinic bill. Won't let me online. Unbelievable. Won't use again
about 1 month ago Retail
JoshuaRockoff
@CVS_Extra I did. Sat on hold for 30+ minutes, then got the message saying your call center is closed. That's not acceptable.
about 1 month ago Retail
LaurenSev7
LaurenSev7 on hold with CVS Pharmacy
I've been on hold for 20 minutes for one question why is this happening a pharmacy should never take this long @CVS_Extra
about 1 month ago Retail
DannyJCohen
DannyJCohen on hold with CVS Pharmacy
@CVS_Extra I rather not wait on hold for a while just to save $5. But you should make sure things work before sending out emails.
about 1 month ago Retail
erocmace
erocmace on hold with CVS Pharmacy
@CVSMinuteClinic On hold for 30 minutes to ask one question about insurance. @CVS_Extra #NotAmused
about 1 month ago Retail
jwhalen7
jwhalen7 on hold with CVS Pharmacy
Hey @CVS_Extra is it a best practice to leave customers on hold for 20+ minutes? I hung up. Terrible service at my local CVS
about 2 months ago Retail
kn_hammond
kn_hammond on hold with CVS Pharmacy
I've been on hold with CVS pharmacy for five minutes.
about 2 months ago Retail
LONGhairDGAFF
@CVS_Extra I am on hold with someone from customer relations now
about 3 months ago Retail
kelly_ploch
kelly_ploch on hold with CVS Pharmacy
Never been so so SO upset with @CVS_Extra before! Please answer my phone call!! Been on hold for 40 minutes now!
about 3 months ago Retail
kelly_ploch
kelly_ploch on hold with CVS Pharmacy
@CVS_Extra been on hold with you guys for about 30 minutes. Someone answer please! I am getting very frustrated!
about 3 months ago Retail
JuanitaMcFadden
@CVS_Extra I have been on hold for 15 minutes at 1-800-SHOPCVS How many people are working there?
about 3 months ago Retail
ebbyzone
ebbyzone on hold with CVS Pharmacy
Ok. Been on hold with CVS pharmacy for 15 minutes. This is enough to make my nausea bear fruit...
about 3 months ago Retail
chmichie
chmichie on hold with CVS Pharmacy
@CVS_Extra I've been on hold for 25 minutes with the pharmacy in Richardson, TX
about 4 months ago Retail
AlexChancexxx
I was just on hold for over 12 minutes with @CVS_Extra Again they asked if I could hold please, NO I would not like to hold please.
about 4 months ago Retail
andyzax
andyzax on hold with CVS Pharmacy
@CVS_Extra I can endure being on hold for 15 minutes. What I can't endure is a 3-minute Richard Clayderman piano piece on endless repeat.
about 4 months ago Retail
emmylouxoxoo
emmylouxoxoo on hold with CVS Pharmacy
@CVS_Extra well ya know, no one wants to answer their dang phone. I've been on hold for 30 minutes and I'm waiting at the doc to leavešŸ˜”
about 4 months ago Retail
cathleenprobz
i've been on hold with @CVS_Extra for 20 minutes now. GET UR SHIT TOGETHER CVS.
about 4 months ago Retail
nycgirl33
nycgirl33 on hold with CVS Pharmacy
@CVS_Extra Just called my local CVS Pharmacy to check if the Rx that my MD called in was ready & the cost for it & was on hold for 20 min!!
about 4 months ago Retail
JeremyLFischer
And now 10 minutes on hold.Worst. Pharmacy.Ever. @CVS_Extra
about 4 months ago Retail
AlexChancexxx
Dear @CVS_Extra I have been on hold for 10 minutes now. I am giving up and calling back. http://t.co/f5itD40LTM
about 4 months ago Retail
MFreyPGA
MFreyPGA on hold with CVS Pharmacy
@CVS_Extra should take some customer service lessons from PGA-staffed facilities. I've been on hold for 25 minutes and counting...
about 4 months ago Retail
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