#ONHOLDWITH

OnHoldWith is a community driven website that aims to end customer hold time...forever!

on hold with West Elm
about 24 minutes ago
@westelm killing me slowly. 2 hours on hold. Definitely considering canceling my 2k order
on hold with American Airlines
about 51 minutes ago
On hold with @AmericanAir Advantage for 56 minutes to learn “Flexible” is not the same as “refundable,” while ref… https://t.co/XB8Unis9s3
on hold with United Airlines
about 1 hour ago
Terrible customer service @united they make a mistake, don't fix anything and keep me on hold for 50 minutes.
on hold with Pottery Barn
about 1 hour ago
@potterybarn 48 minutes on hold just to cancel an online order and im still waiting. Yuck.
on hold with Con Edison
about 1 hour ago
@SCE I’ve been on hold for a long time waiting for a supervisor to deal with a mistake that was made by one of your employees... HELP!!
on hold with The Good Guys
about 1 hour ago
@TheGoodGuysAU 15 minutes on hold waiting for the concierge service to answer my call??!! What a joke. https://t.co/O9Mv5VzJbZ
on hold with Delta Airlines
about 1 hour ago
@Delta my friend @MannyKess has been on hold for 45 minutes and it says there is a 2 hour wait left. this is unacce… https://t.co/rXJjE593Ln
on hold with Southwest Airlines
about 1 hour ago
@SouthwestAir I've been on hold for 20 minutes with nothing resolved yet and no solutions offered, send help.
about 1 hour ago
@IsraelVasquez_ I’m currently on hold with USPS —but in about an hour I’m going to head to her place. Haven’t seen… https://t.co/5ta3KaYPSe
on hold with Pottery Barn
about 1 hour ago
@potterybarn I’ve been on hold with customer service now for 1 hour and 47 minutes! What’s going on??
on hold with Ikea
about 1 hour ago
I've been on hold with @IKEAUSA for an hour. Can someone answer my call? #CustomerService #CustomerExperience
on hold with Bank of America
about 1 hour ago
@BankofAmerica I've been on hold for 45 minutes 💆🏻
on hold with Ikea
about 1 hour ago
@IKEAUSA I've been on hold for an hour. Can someone answer my call? #CustomerService #CustomerExperience
on hold with Cathay Pacific
about 1 hour ago
@cathaypacific Your system dropped the call after 32 minutes on hold this time. Can anyone help me?
on hold with Delta Airlines
about 1 hour ago
@Delta I’ve been on hold for over 45 minutes!!! Please tell me how can my flight be rebooked?
on hold with Cathay Pacific
about 1 hour ago
@cathaypacific I have sent you the details. I have tried calling again, and have been on hold for another 25 minutes.
on hold with Sephora
about 1 hour ago
@emnvs18 I'm on hold with sephora cuz I want to know too!
on hold with Chipotle Mexican Grill
about 1 hour ago
When you try to reach someone at @ChipotleTweets and end up on hold for 30 minutes #iquit https://t.co/4ZTQZa4UqL
on hold with Pottery Barn
about 1 hour ago
@potterybarn I’ve been on hold for over 45 minutes waiting to speak to customer service. Unacceptable! https://t.co/TaGIcJls07
on hold with TD Bank
about 2 hours ago
@TD_Canada my us visa isn’t working and I’ve been on hold for 15 minutes !!
about 2 hours ago
I just spent 25 minutes on hold with usps and I accidentally hung up on them.....😭
on hold with Cathay Pacific
about 2 hours ago
@cathaypacific I have an inquiry about an existing reservation. I waited on hold for 45 minutes and then the call w… https://t.co/g1PnOwpgmC
on hold with Apple
about 2 hours ago
Been on hold with Apple support for the past hour and they just started playing owl city and I want to die.
on hold with Adobe
about 2 hours ago
@AdobeCare been on hold for almost a half an hour & have yet to talk to a single person. The animated voice told me… https://t.co/DGbOYG4LL5
on hold with Telus
about 2 hours ago
@TELUSsupport been on hold for 40 mins. Can you help me with a connection issue? I’ve pm’d our acct number
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Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that creating awareness of the “waiting-on-hold” problem will prompt companies to improve the calling experience by adding call-backs (technology that holds your place in line), the best alternative to waiting on hold!

See Our Solutions