#ONHOLDWITH

OnHoldWith is a community driven website that aims to end customer hold time...forever!

on hold with Marks & Spencer
about 16 minutes ago
@marksandspencer almost 5 months since I paid for my sofas, no comms, constant chasing, chair MIA. Hours on hold to get no sensible updates.
about 21 minutes ago
@GGriffinMUFC @ManUtdMatchday @OfficialTfGM Thanks for letting me know. Been on hold for 45 mins so hopefully I get… https://t.co/vPTkGfHZA1
on hold with American Airlines
about 22 minutes ago
Two hours now on hold with @AmericanAir just trying to get ahold of someone. They changed my flight from Houston to… https://t.co/vTcHyQFlM3
on hold with American Airlines
about 26 minutes ago
@AmericanAir I’ve been on hold with AA for four hours. I’ve been asleep through most of the music (thank goodness),… https://t.co/SW0tXFxzH5
on hold with Delta Airlines
about 1 hour ago
@Delta I’ve been on hold for over 6hours. I need to change my Credit Card info before my vacation is canceled. Ther… https://t.co/kVG6k7Hhk2
on hold with Delta Airlines
about 1 hour ago
@Delta missed a connection Bc we sat on the tarmac for 40 min. Gate agents super rude and have been on hold with cu… https://t.co/5iOxvymMjZ
on hold with American Airlines
about 2 hours ago
Been on hold with american airlines for threeeeeee hours 🙃
on hold with Travelocity
about 2 hours ago
@YurrVicka @travelocity @travelocity is the worst! No customer service. I’ve been on hold for over an hour already… https://t.co/4TlowUDn2l
@ashleyoceann @CA_EDD What number do you call and to get through them cuz I did it and I was on hold for 30 minutes… https://t.co/VzQerwPAEi
on hold with Delta Airlines
about 2 hours ago
4:00 hours on hold for nothing @Delta
on hold with Delta Airlines
about 2 hours ago
You know what, @Delta never mind. I gave up after 7 hours on hold. I'll drive to the airport and talk to your people in person.
on hold with Fedex
about 2 hours ago
Today I was on hold with TNT/FedEx so long I forgot what was going on, only knew that the music was boring.
on hold with Delta Airlines
about 2 hours ago
Wow. On hold with @Delta trying to redeem #ecredit for over SIX AND A HALF HOURS for $2500 of airline tickets from… https://t.co/MfiTwvzszq
on hold with Shaw
about 2 hours ago
@Shawhelp What??? There are people in Cedar, BC that have been on hold for over an hour!!! https://t.co/hge8RiFLsa
on hold with Delta Airlines
about 2 hours ago
Giving up now. Been on hold for over 6 hours... @Delta #disappointed #nowords #DoBetter https://t.co/V4oqOKQARA
on hold with Delta Airlines
about 2 hours ago
@Delta three hours on hold. No option to receive a callback. What are we doing!!! https://t.co/GgSoS84O03
on hold with Telstra
about 3 hours ago
@Telstra is there a way to talk to a human if you’re calling from overseas? I’ve just spent 20 minutes on hold, pay… https://t.co/8zjufvCmGf
on hold with Amazon
about 3 hours ago
@AmazonHelp 22 days , A to z refund submitted , call centre team dont havr an answer, they keep me on hold for 45 m… https://t.co/PG4cH37KUb
on hold with Hawaiian Airlines
about 3 hours ago
@HawaiianAir ive been on hold for an hour and a half, I need to change my flight for tomorrow asap and no one is pi… https://t.co/MUgkMpKB8a
on hold with Delta Airlines
about 3 hours ago
@Delta @JDPower How? Currently on hold for almost 3 hours. https://t.co/d8Cdz57xlu
on hold with American Airlines
about 3 hours ago
i’ve been on hold with @AmericanAir for days. literally
on hold with Delta Airlines
about 3 hours ago
@Delta spent over 8 hours on hold today before I finally gave up. I was dropping my son off at school when I made t… https://t.co/Q5O8CuPCWn
on hold with Centrelink
about 3 hours ago
@Centrelink Nope. Still haven't been able to add my partner's income online. I've been on hold for almost an hour.… https://t.co/uQ3cPkcsAr
on hold with Delta Airlines
about 3 hours ago
@Delta I've been on hold for over 4 hours!!! I need to book pet flights! Why can't I do this online?
on hold with Delta Airlines
about 3 hours ago
@Delta You lie... Caring for your customers is not your top priority... I've been on hold for over SEVEN HOURS....… https://t.co/wawUdQL2le
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Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that creating awareness of the “waiting-on-hold” problem will prompt companies to improve the calling experience by adding call-backs (technology that holds your place in line), the best alternative to waiting on hold!

See Our Solutions