Complaints for ADT Security Services

This is a real-time view of Twitter complaints for ADT Security Services

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with ADT Security Services
about 2 weeks ago
@ADT called for service and been on hold for over 10 minutes for tech support , like seriously wtf ....
on hold with ADT Security Services
about 1 month ago
@ADT a brief hold ? Come on. U billed me wrong. Now on hold for 30 minutes. Next up cancellation. @SimpliSafe DM me… https://t.co/kQXRbadNJ6
on hold with ADT Security Services
about 1 month ago
@ADT it’s very upsetting that we have to jump through hoops to be able to disconnect services. 3 Hours on hold and… https://t.co/DDDSb4sZrJ
on hold with ADT Security Services
about 1 month ago
@ADT I’ve been on hold for an hour and a half now. I already talk to a representative and got transferred I need someone to contact me ASAP
on hold with ADT Security Services
about 2 months ago
@ADT On HOLD for over 38 minutes. Associate RITA will not answer me. I can hear her but she will not come back to t… https://t.co/yVgsossBKv
on hold with ADT Security Services
about 3 months ago
@ADT your customer service stinks, I have been on hold for 20mins and still waiting. This is ridiculous, all this… https://t.co/3zwVbGhjVs
on hold with ADT Security Services
about 3 months ago
@ADT I'm still on hold..... Is it your practice @ADT to wear the caller down, leave them on hold for hours, and hope they hang up?
on hold with ADT Security Services
about 4 months ago
@ADT I just want to canceled my service with you, I have called twice and you put me on hold for a manager, a repre… https://t.co/w8gcmO8mdw
on hold with ADT Security Services
about 4 months ago
On hold for 30 mins. @ADT are you sure you are a security company?
on hold with ADT Security Services
about 5 months ago
@ADT I have been on hold for over 45 minutes now. What type of service is the for a company that states they are # 1 in the business...
on hold with ADT Security Services
about 5 months ago
@ADT @adt finally just hung up on me after holding for over an hour and a half. #worstserviceever
on hold with ADT Security Services
about 5 months ago
@ADT Do not rely on @adt in actual emergency. 1.5 hours on hold. Customer service does not exist. #noservice
on hold with ADT Security Services
about 5 months ago
on hold with @ADT for almost an hour, transferred to 5 different people.The app not functioning for almost 30 minut… https://t.co/NJ3a1XO21C
on hold with ADT Security Services
about 5 months ago
@ADT I’ve been on hold for an hour just trying to get a copy of our contract. What’s the deal? You’ve been the most… https://t.co/Ua7WXPuLPw
on hold with ADT Security Services
about 6 months ago
Has anyone ever managed to cancel @adt before? No online cancellations. I’m over 50 minutes on hold after discoveri… https://t.co/080SYFsvxt
on hold with ADT Security Services
about 6 months ago
@ADT after 1 hour and 9 minutes on hold, YOUR REP FCKIN HUNG UP ON ME. YES IM CURSING. YES IM ANGRY. https://t.co/mmqjgEx2Iv
on hold with ADT Security Services
about 7 months ago
Well that was pretty rude of @ADT to have me on hold for 15 minutes just to hang up on me...then not even bother to call me back??
on hold with ADT Security Services
about 8 months ago
Hi again, @ADT I tweeted last month about being on hold for 45 minutes. An adjustment was supposed to be made to m… https://t.co/07H38qK84q
on hold with ADT Security Services
about 8 months ago
@ADT Interesting... @ADT answered after 44 minutes... still on hold for actual phone representative. Apparently I need to talk to @ADTcanada
on hold with ADT Security Services
about 8 months ago
@ADT fucking sucks. No direct contact information and I've been on hold for over 20 minutes. This is my fifth time calling
on hold with ADT Security Services
about 9 months ago
@adtcanada @ADT Also, I’ve know been on hold a total of 6 hrs since Wednesday. Now currently on hold for another 15… https://t.co/gURmhx7Rpg
on hold with ADT Security Services
about 9 months ago
When @ADT customer services representative hangs up on you after you were on hold for about 20 mins, because you ha… https://t.co/zrnjWqwEXZ
on hold with ADT Security Services
about 9 months ago
Hi @ADT Currently on hold for 45:41 just to follow up on customer service questions. Been a customer for over 5 ye… https://t.co/Sk5w8p23mj
on hold with ADT Security Services
about 9 months ago
@ADT My favorite was when @adt called me and said someone had broken into my house, put us on hold for a half hour… https://t.co/itgwssKqiP
on hold with ADT Security Services
about 9 months ago
I can’t make this up. I’ve now been on hold with @ADT customer service for over an hour. Can they break the record… https://t.co/PMsKWVUJxo
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions