Complaints for Aeroplan

This is a real-time view of Twitter complaints for Aeroplan

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Aeroplan
about 7 hours ago
@Aeroplan 48 minutes on hold and no answer yet, what is going on? Is anybody going to answer? #CustomerService https://t.co/qLKrudqNou
on hold with Aeroplan
about 18 hours ago
@Aeroplan oh my god!! I have literally spent HOURS on hold from Bali trying to get ANYONE from @Aeroplan to help me… https://t.co/GiReDTlQ0L
on hold with Aeroplan
about 1 day ago
Waited on hold with @Aeroplan for 50 minutes just for them to tell me that while they’re sorry I had an issue with… https://t.co/N8uZkddxsB
on hold with Aeroplan
about 2 days ago
@Aeroplan On hold for over an hour! wow... #ridiculous NO email contact info on website. Can't login to my account.… https://t.co/1kjaOeoAhR
on hold with Aeroplan
about 2 days ago
@huckduck @Aeroplan Yea and then when you call, you're on hold for an hour. It sucks.
on hold with Aeroplan
about 2 days ago
@Aeroplan spent hours on hold as my account was hacked. Spoke to someone, who confirmed and was investigating but… https://t.co/Yf9gurzPfm
on hold with Aeroplan
about 2 days ago
@Aeroplan I have now been on hold with your help line for a combined 8 hours over the past 3 weeks trying to add my… https://t.co/w4wkAqF4bc
on hold with Aeroplan
about 2 days ago
Hey @Aeroplan my elderly parents need to cancel a flight and my poor mom has spent HOURS on hold waiting to speak… https://t.co/6SsYep3hkL
on hold with Aeroplan
about 3 days ago
@Aeroplan how is it possible I’ve been on hold for over TWO HOURS two days in a row to try and reach your customer… https://t.co/vowtfdQjLu
on hold with Aeroplan
about 4 days ago
Oh my @Aeroplan Being on hold for an hour is bad enough (I eventually gave up), but to have to listen to the same… https://t.co/mv0T86RiwI
on hold with Aeroplan
about 4 days ago
@Aeroplan I’ve been on hold with you for 55 minutes. Do you guys answer your phones? Or just like to keep your customers on hold?
on hold with Aeroplan
about 4 days ago
@Aeroplan and I've been stuck on hold for 35 minutes with shitty music on the phone...what the hell is going on with you people?
on hold with Aeroplan
about 4 days ago
@aeroplan I've called at your request to finalize a booking. Have been on hold for an hour and a half. Whyyyy?
on hold with Aeroplan
about 5 days ago
@Aeroplan ... Called twice so far today... On hold for 40 minutes both times... This is really frustrating.
on hold with Aeroplan
about 6 days ago
What I've done while on hold with @Aeroplan today Driven home from the office Had lunch Had a shower Played with th… https://t.co/T3EwFeRr5n
on hold with Aeroplan
about 6 days ago
@Aeroplan Almost 3 hours on hold to speak to an agent but I keep getting nothing...how is this possible...
on hold with Aeroplan
about 1 week ago
No, of course I don’t have better things to do than wait on hold with @Aeroplan for 2 hours and counting. I mean, w… https://t.co/2ijekwCxnB
on hold with Aeroplan
about 1 week ago
Hanging up. On hold for over an hour. @Aeroplan
on hold with Aeroplan
about 1 week ago
@Aeroplan - tried calling three times this week! On hold for 45 minutes each time with no human contact!!! Please help!!
on hold with Aeroplan
about 1 week ago
I am now into my third hour on hold with @Aeroplan Really? You say you are experiencing above average call volum… https://t.co/mTOvlBYW4E
on hold with Aeroplan
about 1 week ago
@Aeroplan 1 hour and 20 mins on hold after a total of 3 hours on hold prior. That means we've listened to your terr… https://t.co/Mfxak4LnLh
on hold with Aeroplan
about 1 week ago
@Aeroplan We've been on hold with you all for over 3.5 hours total today. Still haven't gotten through. Is it best… https://t.co/lj62nTn8Tl
on hold with Aeroplan
about 1 week ago
@Aeroplan what are the wait times at the moment? I’m hoping the third time’s the charm after spending 3+ hours on hold today.
on hold with Aeroplan
about 1 week ago
@Aeroplan been on hold for almost two hours - please advise the best way to get in touch. AC has cancelled a flight with no rebooking.
on hold with Aeroplan
about 1 week ago
@Aeroplan the cancellation function on your website is down, sent a DM and on hold with customer service. Are you monitoring this account?
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions