Complaints for Air New Zealand

This is a real-time view of Twitter complaints for Air New Zealand

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Air New Zealand
about 16 hours ago
@FlyAirNZ on hold with customer service for 3 hours now for second day in a row. Been 3 days and our luggage is not… https://t.co/kVsfAQj46u
on hold with Air New Zealand
about 21 hours ago
@airnewzealand can you advise how I w to someone as 4 hours on hold is a bit much and have passenger in need of urgent assistance
on hold with Air New Zealand
about 1 day ago
@jan_morel_CB @FlyAirNZ Utterly terrible customer service. Nothing can be changed online and hours on hold gets you nowhere 🤯
on hold with Air New Zealand
about 1 day ago
How do you get hold of anyone at Air New Zealand? 3 hours on hold and counting @FlyAirNZ 😵‍💫
on hold with Air New Zealand
about 3 days ago
@FlyAirNZ why is it okay that I have spent over 40 hours on hold with your baggage services team in Auckland trying… https://t.co/J0wQQcyH3y
on hold with Air New Zealand
about 3 days ago
Over 4 hours on hold @FlyAirNZ https://t.co/fnvO4QuV7F
on hold with Air New Zealand
about 3 days ago
@FlyAirNZ I cannot login to reconfirm my trip online. I try calling multiple times on hold for over two hours. I… https://t.co/0Qk43Rcsvk
on hold with Air New Zealand
about 5 days ago
@FlyAirNZ I was on hold with you for 3 hours this weekend and now I'm on hold again because I cannot check in onlin… https://t.co/oXkFHoFjXH
on hold with Air New Zealand
about 5 days ago
Been on hold for an hour and 27 minutes with @FlyAirNZ already. Last week I waited 2 hours and no answer. Get more… https://t.co/cx9vvwIgyy
on hold with Air New Zealand
about 6 days ago
@FlyAirNZ so many hours on hold with you, what's the best way to get in touch w a booking leaving today?
on hold with Air New Zealand
about 6 days ago
@FlyAirNZ trying to urgently get through on the phone and I've been on hold for over an hour
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ been on hold for over an hour. Fly tomorrow BKK - AKL on a codeshare through you via SNG on Singapore air… https://t.co/TxNNCzdQ9G
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ Is there anyone answering the phones? I've been on hold for over two hours . . . getting frustrated now .… https://t.co/NxwbFJ2UKQ
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ @P_Hamilton I’ve just been through the exact same …. Over two hours on hold and I’ve posted the live feed… https://t.co/LBKXrkRa4P
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ is there anyone actually taking customer service calls? 2 hours on hold.. rediculous considering how much the ticket cost!
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ on what planet is it ok to be on hold for over 2 and a half hours and still waiting, to try book importan… https://t.co/TWg1Gtq4sq
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ Need Flexirefund ticket cancelled and refunded. Website says must call. Waited 1.5 hours on hold. Can’t reach your airline.
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ how can I get help on my booking? On hold for almost 2 hours https://t.co/QTuntOfA5n
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ I've been on hold for 45 minutes, then called again and now for 75 minutes. I need special assistance, ho… https://t.co/RmTyWVmTgQ
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ you left my bag in LA TWO WEEKS AGO, I have received 0 communication from you about it, sat on hold with… https://t.co/e8IY1xt0dB
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ Update 2: 3.5 hours on hold. Air New Zealand is deeply unprofessional and does not care about their passe… https://t.co/A8wBgtpRHV
on hold with Air New Zealand
about 1 week ago
@FlyAirNZ Update: 2.5 hours on hold. The DM leads to a chatbot.
on hold with Air New Zealand
about 2 weeks ago
Nearly 4 hours on hold @FlyAirNZ i I just have a few simple questions 😴 didn't know i would have to sit on the phon… https://t.co/RsBZuUaEip
on hold with Air New Zealand
about 2 weeks ago
@FlyAirNZ I’m now over 2 hours on hold trying to book extra baggage for my flight next week. I’ve tried every optio… https://t.co/KdRjPQsLzD
on hold with Air New Zealand
about 2 weeks ago
@FlyAirNZ around two hours on hold waiting for answer from contact centre - clearly should be renamed non-contact c… https://t.co/QdK88Gegmm
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