Complaints for American Airlines

This is a real-time view of Twitter complaints for American Airlines

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with American Airlines
about 6 hours ago
38 minutes on hold to speak to someone in the Special Assistance department. @AmericanAir 😭 https://t.co/yxtuUocMOM
on hold with American Airlines
about 13 hours ago
@AmericanAir I have an issue I need help with. I have sent a DM and I have been on hold for almost 35 mins. I would… https://t.co/4cReez8XCS
on hold with American Airlines
about 1 day ago
@ImoveCar @AmericanAir Me too. On hold for almost 2 hours now. Twitter team replied to call the same number. 🤦🏻‍♀️
on hold with American Airlines
about 2 days ago
Ruined my 2 day vacation, places me on hold for 35+ minutes and standing in line for longer, but hey we have snacks guys! @AmericanAir 👎👎
on hold with American Airlines
about 3 days ago
@AmericanAir So after I explained to her where my luggage was located. She put me on hold without notice. I waite… https://t.co/j1aMhlS3Nb
on hold with American Airlines
about 3 days ago
@AmericanAir I’ve been on hold for 40 minutes trying to get my stuff. Very expensive shit! Never again
on hold with American Airlines
about 4 days ago
@AmericanAir been on hold for a half hour, please help me change my flight so I can go home
on hold with American Airlines
about 4 days ago
@AmericanAir PLEASE ANSWER MY PHONE CALL IT IS URGENT IVE BEEN ON HOLD FOR ALMOST 30 MINUTES
on hold with American Airlines
about 6 days ago
@AmericanAir put me on hold without informing me I was being put on hold first. I cannot travel because I had a sur… https://t.co/0R3tFkZWZL
on hold with American Airlines
about 6 days ago
@AmericanAir how am I on hold for over 25 minutes to be directed to 1 of your policies in writing...a policy that I… https://t.co/AkXcrMS0Oy
on hold with American Airlines
about 1 week ago
Customer service on @AmericanAir is terrible. I am on hold for an hour!
on hold with American Airlines
about 1 week ago
@AmericanAir on hold for 20 minutes to update miles for my current trip and add my TSA pre. Not impressed with this… https://t.co/M6bXllN5q4
on hold with American Airlines
about 1 week ago
I just accidentally canceled my @AmericanAir ticket by accident and I’ve been on hold for about 20 minutes. HELPPP!
on hold with American Airlines
about 1 week ago
@AmericanAir Frustrated! On hold with AA baggagefor 20 minutes now. After a canceled flight & no explanation at 8:5… https://t.co/FksV8iFVJF
on hold with American Airlines
about 1 week ago
@AmericanAir and I waited 107 minutes on hold to have someone say it was my fault - and blamed the wait and my not… https://t.co/6vzbtinySf
on hold with American Airlines
about 1 week ago
I’ve been on hold for American Airlines for 20 min already what is going on
on hold with American Airlines
about 1 week ago
@AmericanAir @OutOnTheTown411 Why? here’s how this will go. I’ll call, wait on hold for a while, someone will answe… https://t.co/dsxmj5hf55
on hold with American Airlines
about 2 weeks ago
@AmericanAir been on hold for over an hour trying to speak to a "relationship manager" about an email you sent me.… https://t.co/AdG6SRnyoj
on hold with American Airlines
about 2 weeks ago
@AmericanAir 14 hour delay and now on hold for 50 mins...is this anyway to run an airline???
on hold with American Airlines
about 2 weeks ago
I have been on hold for 20 minutes trying to cancel a flight and wish @AmericanAir had chat support. #wasteoftime
on hold with American Airlines
about 2 weeks ago
@AmericanAir how do you have me wait 20 minutes for a call to be put back on hold for another 30 minutes!
on hold with American Airlines
about 2 weeks ago
@AmericanAir hey yall, I've been on hold for about 20 mins trying to get a flight changed, any way we can escalate this?
on hold with American Airlines
about 3 weeks ago
@AmericanAir Yes and be kept on hold for another 15-30 minutes to be told I am not eligible for any refund. Not was… https://t.co/wW82a6XW7f
on hold with American Airlines
about 3 weeks ago
@AmericanAir Yes and be kept on hold for another 15-30 minutes to be told I am not eligible for any refund. Not was… https://t.co/FMpiaVnDWY
on hold with American Airlines
about 3 weeks ago
The reservation I have on hold with @AmericanAir is literally going to expire before they pick up the phone. #AmericanAirlines #Pickup
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions