Complaints for American Airlines

This is a real-time view of Twitter complaints for American Airlines

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with American Airlines
about 5 hours ago
@AmericanAir I’ve been on hold for over 35 minutes and have been trying to get through to the special assistance team what can I do
on hold with American Airlines
about 18 hours ago
@AmericanAir Ok, 18 minutes on hold AFTER the 8-10 minute call back is ridiculous. I thought it was a simple reques… https://t.co/9W4ELLM0Xf
on hold with American Airlines
about 1 day ago
@AmericanAir how are you gonna change my flight by just sending me an email, and then keep me on hold for an hour w… https://t.co/SuhRPxSh5w
on hold with American Airlines
about 2 days ago
@AmericanAir been on hold for an hour and 12 minutes now. I just need to fix a last name that was spelled wrong. Please help! :)
on hold with American Airlines
about 2 days ago
Really @AmericanAir got me on hold for an HOUR to change flights due to hurricane florence?!?! TUH that's what I ge… https://t.co/n7lsf2j31S
on hold with American Airlines
about 2 days ago
@AmericanAir 45 minutes on hold - no call back option. I give up...
on hold with American Airlines
about 2 days ago
Ive been on hold for 45 minutes @AmericanAir get yalls stuff together pretty please
on hold with American Airlines
about 2 days ago
@AmericanAir I’ve been on hold for 40 min trying to rebook my cancelled flight. Not impressed please have someone dm me
on hold with American Airlines
about 2 days ago
@AmericanAir I've been on hold for 15 minutes now. Y?
on hold with American Airlines
about 2 days ago
@AmericanAir How about some travel credit for the trouble? Wasted 2.5 hours last night (mostly on hold!) with AA!
on hold with American Airlines
about 3 days ago
@AmericanAir Give you a call what could possibly be about £2 per minute even you put us on hold for 20mins equals £… https://t.co/TM9ELoyKlQ
on hold with American Airlines
about 3 days ago
When you’re on hold with American Airlines for this long... https://t.co/WDKUdvN0GV
on hold with American Airlines
about 3 days ago
@AmericanAir i have been on hold for an hour while trying to purchase an upgrade on an international flight.
on hold with American Airlines
about 3 days ago
Spent 40 minutes on hold and being transferred to 4 different agents for @AmericanAir to inform me that canceling a… https://t.co/qEVbEikuDo
on hold with American Airlines
about 5 days ago
So I’m sitting on the phone with American Airlines CSR and I get out on hold for about 2 HRs and They have Hello fr… https://t.co/RYbXNQkavp
on hold with American Airlines
about 6 days ago
@AmericanAir GF's flight got cancelled last weekend. 2 hours on hold to get re-booked. Then today, her new flight g… https://t.co/zNfqwCKTCl
on hold with American Airlines
about 1 week ago
@AmericanAir Yep. I just spent an hour and 18 minutes on hold and aa response was hope it gets canceled.
on hold with American Airlines
about 1 week ago
I've been on hold with American Airlines for a hour. 🙄
on hold with American Airlines
about 1 week ago
@AmericanAir After 2 hours on hold for my flight the lady told me they were “nice” enough to change the same flight… https://t.co/qbHwGFXxY4
on hold with American Airlines
about 1 week ago
Literally been on hold with @AmericanAir for an hour lol what an absolute joke https://t.co/tBazFUWEGA
on hold with American Airlines
about 1 week ago
@AmericanAir on hold for over 4 hours. This is painful. Why won’t you call me back.
on hold with American Airlines
about 1 week ago
@AmericanAir Been on hold for almost 90 minutes and still no representative after a COLD transfer. Not very happy w… https://t.co/7exxcCBGHW
on hold with American Airlines
about 1 week ago
@AmericanAir Travel advisory issued for my flight on Thursday through CLT. Have been on hold for over an hour tryin… https://t.co/YOBnmfHM2d
on hold with American Airlines
about 1 week ago
On hold with @AmericanAir over 30 mins to postpone my flight to DC today. Return flight to @JAXairport is on Th… https://t.co/svUPh2WNGi
on hold with American Airlines
about 1 week ago
So, I’m on hold with @AmericanAir w an est. wait time of 40+ mins. The lovely, upbeat hold music is paused every 41… https://t.co/ILxfXCadHB
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions