Complaints for American Express

This is a real-time view of Twitter complaints for American Express

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with American Express
about 2 days ago
Gotta love @AmericanExpress me of fraud use, says to call them...proceeds to have me on hold for 56minutes… https://t.co/OUI4UKmyKL
on hold with American Express
about 2 days ago
@AskAmex That is exactly the number I called. Not everybody has two hours on hold on a Saturday.
on hold with American Express
about 2 days ago
WTF @AmericanExpress ? My husband has been on hold for over an hour responding to his fraud alert. There have been… https://t.co/HtDd2mTPgS
on hold with American Express
about 2 days ago
@AskAmex Hey, I wanted to report fraudulent transaction on my platinum card, was on hold for 30mins, told to call b… https://t.co/DHTqI8LElm
on hold with American Express
about 2 days ago
@AmericanExpress Been on hold for over an hour trying resolve a fraud alert. What's the deal?
on hold with American Express
about 2 days ago
@AmericanExpress Been on hold for an hour waiting to talk to your Platinum fraud department.....I guess fraud isn’t… https://t.co/7dopd7jxMn
on hold with American Express
about 3 days ago
@AskAmex Today I have been put on hold for 35+ minutes waiting for a manager, hung up on, and now I'm on hold again, 30+ minutes
on hold with American Express
about 3 days ago
@YouCanAdult @AskAmex I had to wait a few minutes without pushing any options and then I got put on hold for a pers… https://t.co/Xpi6FnrJkb
on hold with American Express
about 3 days ago
@AmericanExpress service sucks! On hold for 10 minutes trying to speak to a supervisor and Fay from North Carolina… https://t.co/C1H1cdEOMa
on hold with American Express
about 5 days ago
@AskAmex so I’ve been on hold for 45 minutes.... I need to talk with someone ASAP regarding a direct deposit.
on hold with American Express
about 1 week ago
Still on hold with @AskAmex only spoke with 3 agents to verify my information just to be on hold for this long https://t.co/PZi6fCuPm6
on hold with American Express
about 1 week ago
@AskAmex The fact is that the agent don’t even know if it was sent and took 50 minutes on hold to not figure out an… https://t.co/e8wQOPjJXp
on hold with American Express
about 1 week ago
@AskAmex after 40 minutes on hold, an escalation support person helped. A lot of frustration could have been avoide… https://t.co/4V3elwxxSC
on hold with American Express
about 1 week ago
@AskAmex Look into hiring enough staff so that Platinum cardholders don't have to spend hours on hold. Use the $550/yr I've been giving you.
on hold with American Express
about 1 week ago
@AmericanExpress I’ve been on hold for 25+ mins to speak to an agent. My CC was declined and I need to know why. Th… https://t.co/gD89GUCd06
on hold with American Express
about 2 weeks ago
@AskAmex LOL... as I said earlier, when I called them, after waiting for nearly 20 minutes on hold, I was hung up o… https://t.co/jEe3KMik99
on hold with American Express
about 2 weeks ago
@AskAmex been on hold for over an hour and a half and they have nothing to say @AmericanExpress https://t.co/XMmiAiHHA0
on hold with American Express
about 2 weeks ago
@AskAmex Been on hold with that number for 51 min and counting now... this is absurd
on hold with American Express
about 2 weeks ago
@AskAmex currently been on hold for 25 min and counting....
on hold with American Express
about 2 weeks ago
@AskAmex the customer service is horrible, I've been on hold for over a half hour to speak to a supervisor about mo… https://t.co/Fkg9qRvmM8
on hold with American Express
about 2 weeks ago
@AskAmex Yeah well I have call CS over 5 times today alone and either was put on hold for 30 mins to an hour or hung up on when ask to
on hold with American Express
about 2 weeks ago
American Express has had me on hold for over an hour and my issue hasn’t been resolved yet...😡
on hold with American Express
about 2 weeks ago
@AmericanExpress y’all customer service line is mega trash 🗑 been on hold for 45 mins
on hold with American Express
about 2 weeks ago
@AmericanExpress I’ve been on hold for an hour... why?!
on hold with American Express
about 2 weeks ago
@AskAmex Sure, I am on the line with them again for now 24 minutes, on hold to be transferred again, please feel fr… https://t.co/yu0L55tA0U
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