Complaints for American Express

This is a real-time view of Twitter complaints for American Express

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with American Express
about 1 day ago
Total #travelfail with @AmericanExpress 30 minutes on hold trying to change a reservation, which can't be done on… https://t.co/NApUuPesih
on hold with American Express
about 1 day ago
@AmericanExpress How is a platinum cardholder of 20+ yrs on hold for a shocking amount of time re a simple travel q… https://t.co/0dBxzAMRnp
on hold with American Express
about 4 days ago
@AskAmex after being transferred twice on this call alone, I am stuck on hold with the "Service Excellence". How m… https://t.co/Vu1ls8HJUs
on hold with American Express
about 4 days ago
I have been ON HOLD for a supervisor at American Express for over an hour. I have been trying to get a travel issue… https://t.co/N6pQqNYTql
on hold with American Express
about 5 days ago
@AskAmex I’ve been on hold for an hour and 20 mins regarding travel and no one is responding. I called back on a la… https://t.co/5Pe3DkOHoo
on hold with American Express
about 6 days ago
2 hours on hold with American Express travel what an incredible waist of time
on hold with American Express
about 1 week ago
@onholdwith @AskAmex Such a shame!! No point in having this card anymore.. you get far superior service with other… https://t.co/2l1d8iL0Zr
on hold with American Express
about 1 week ago
@AmericanExpress place (still on the call) me on-hold for almost 2 hours now. 2 calls (43 & 19mins) earlier. just… https://t.co/DumKS6hKEv
on hold with American Express
about 1 week ago
@AskAmex I did this as well and was on hold for over an hour!!
on hold with American Express
about 1 week ago
@AskAmex after TWO HOURS on hold, I finally got through to the cancellation department. They were able to get me so… https://t.co/IgkauKfEYf
on hold with American Express
about 1 week ago
Usually swear by @AskAmex concierge, however have been on hold for 5+ hours including a call-back...what is going on?
on hold with American Express
about 1 week ago
An even better commitment - help your customers. AmEx customer for 23 years. Yesterday was on hold for an hour -… https://t.co/aYJs9nO92m
on hold with American Express
about 1 week ago
@AskAmex been on hold with Amex Travel customer service going on 5hr total today. This is has become an urgent issu… https://t.co/VrtiHTCMcq
on hold with American Express
about 1 week ago
@AmericanExpress I've been on hold with AE Travel going on 4hrs today waiting for the "service excellent" team.
on hold with American Express
about 1 week ago
@AmericanExpress i’ve been on hold for almost two hours wake up
on hold with American Express
about 1 week ago
@AmericanExpress Do you not have a live chat feature anymore? I've been on hold for an hour!
on hold with American Express
about 2 weeks ago
Six hrs on hold with @AmericanExpress as platinum member. Paying $700 in membership for this? Got charged 2 hotels… https://t.co/IYMMaPffQE
on hold with American Express
about 2 weeks ago
@AskAmex your travel is a joke. No one can help and I sit on hold for hours for nothing to get resolved. What a j… https://t.co/0dGxqTj9hS
on hold with American Express
about 2 weeks ago
@AmericanExpress Being part of the platinum family. I expect customer service. I have been on hold for more than 35… https://t.co/hkpJcWBEVM
on hold with American Express
about 2 weeks ago
@AmericanExpress been on hold for 100 minutes!! What gives??
on hold with American Express
about 2 weeks ago
@AskAmex 3 hours on hold, an incorrectly booked flight and a “promise” of a supervisor call back in 72 hours. No re… https://t.co/hwLWtyQ2Rg
on hold with American Express
about 2 weeks ago
@AmericanExpress platinum for 22 years and on hold for over 3 hrs because no one knows how to rebook a cancelled fl… https://t.co/DSQMml7eU1
on hold with American Express
about 2 weeks ago
@AskAmex Called to update the status of my application because of my credit freeze, on hold for 15 min, just to fin… https://t.co/2YKHAXvhK3
on hold with American Express
about 2 weeks ago
@AmericanExpress #amex I’ve been on hold with Amex travel for over 10 hrs during the past year to resolve an issue… https://t.co/zTzv6b3PCs
on hold with American Express
about 3 weeks ago
Support of @AmericanExpress Germany is great. Just three minutes on hold, issue solved in one minute!
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