Complaints for Australia and New Zealand Banking Group Limited

This is a real-time view of Twitter complaints for Australia and New Zealand Banking Group Limited

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 3 weeks ago
@ANZ_AU Thank you. After spending another 30 minutes on hold to the number you provided, they have told me that the… https://t.co/n53oUc94QP
about 1 month ago
Hey @ANZ_AU Currently on hold for 45 mins after my terrible first phone call interaction with your phone support te… https://t.co/h8dNLXpBtt
about 1 month ago
@ANZ_AU 4+ weeks chasing your customer service team, I've spoken to 15+ different people, spent HOURS on hold and s… https://t.co/oi3KpmcQgN
about 2 months ago
35 minutes so far on hold with @ANZ_AU just to set up internet banking and app access on a new account is really trying my fucking patience.
about 2 months ago
@ANZ_AU telephone support is so bad that after waiting 30 minutes on hold, the person who finally answered kept cut… https://t.co/NArNhNEkzP
about 2 months ago
@ANZ_AU 20 minutes on hold trying to speak to someone from a UK mobile. This is truly terrible service.
about 2 months ago
What's up with your phone service @ANZ_AU I don't want to wait on hold for 30+ minutes just to speak to someone. Y… https://t.co/Ry4kaqeqlk
about 2 months ago
Been on a call (mostly on hold) with @ANZ_AU credit card fraud team for almost an hour now. Horrible horrible customer service!!! 😓
about 2 months ago
@ANZ_AU geez your customer service is horrendous. Both times I’ve called I’ve been on hold for a minimum of 30min. Disgraceful
about 2 months ago
@ANZ_AU Well I'm gonna sit on hold for another 19 minutes now. Hopefully the next person actually has their headset… https://t.co/gExTjq2wgi
about 2 months ago
@ANZ_AU 19 minutes on hold. "Ryan" answers, says, "Hello, how can I help you?" Obviously can't hear me. Hangs up wi… https://t.co/0WvtF057Ih
about 3 months ago
@ANZ_AU been on hold for an hour after getting a missed call from ye please help me
about 3 months ago
@ANZ_AU No I had to hang up, I couldn't afford to keep holding with international charges. I still can't login
about 3 months ago
@ANZ_AU Your online banking gives me a 500 error message when I try to login so I've been on hold for 20 minutes. c… https://t.co/0wr00uY7wT
about 3 months ago
@ANZ_AU have you retrenched all of your employees? Still on hold for 15 mins to get a simple card issue attended to.
about 4 months ago
Hey @ANZ_AU 15 minutes on hold and counting just to activate a contents policy...seriously
about 5 months ago
@ANZ_AU I am locked out of my accounts and need to get in contact. I just called three times and was cut off each time after hours on hold.
about 5 months ago
On hold with @ANZ_AU for 39 minutes and counting, such fun. It’s the 2nd attempt because yesterday during business… https://t.co/wQDTMlqxIS
about 5 months ago
@ANZ_AU been on hold for over 50 minutes, I just wanted to cancel my services with you for uncompetitive products.… https://t.co/tMMo3Vs0fe
about 5 months ago
@ANZ_AU Can some one please call me asap? I have tried calling again and been on hold for 20 plus minutes and left… https://t.co/YuxQ7ugpl0
about 5 months ago
@ANZ_AU Shorter wait times was on hold for over 1 hour.
about 5 months ago
@ANZ_AU you take the piss, on hold for a fucking hour then cut off, thanks for nothing.
about 6 months ago
@ANZ_AU Our Move/5000 team is down. Have been on hold for over an hour and can’t get through. Please advise on what… https://t.co/WuvPRhgR1Z
about 6 months ago
Woke up at 5am WST to sit on hold with @ANZ_AU for another three hours, only to have the call ended again at 3 hour… https://t.co/kU2ldpjlYa
about 6 months ago
@ANZ_AU wtf after 3 hours on hold finally a customer service pick up and hung up on me. Great service. https://t.co/zEyfvwHznP
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