Complaints for AXA Insurance

This is a real-time view of Twitter complaints for AXA Insurance

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with AXA Insurance
about 5 days ago
@whartonsj @axainsurance Currently listening to the same music on hold for 40 minutes now!! Anyone in the contact centre today?
on hold with AXA Insurance
about 5 days ago
@axainsurance very poor service from the axa claim team not only takes nearly 40mins to get through then put u on hold for another 10 mins
on hold with AXA Insurance
about 2 weeks ago
@axainsurance I have been on hold for 30 minutes trying to get an update on my claim. Completely unacceptable level of customer service
on hold with AXA Insurance
about 1 month ago
This is disgusting @axainsurance I've been on hold for 40 mins with no response and now your claims Office is closed at 5pm #terrible
on hold with AXA Insurance
about 1 month ago
@axainsurance It was the same the last time I phoned to request payment! Over 30 minutes on hold is not acceptable in my opinion,
on hold with AXA Insurance
about 1 month ago
I will never renew my car insurance with @axainsurance again, such poor service. Every time I ring I have to wait on hold for an hour!!! 😑
on hold with AXA Insurance
about 1 month ago
@axainsurance been on hold for over half an hour now just to make a claim. Ridiculous
on hold with AXA Insurance
about 1 month ago
@axainsurance when are you going to increase your call handlers? I've been on hold for 30 mins now and I need to get this sorted ASAP
on hold with AXA Insurance
about 1 month ago
@axainsurance Oh COME ONNNNNN! 30 minutes on hold and counting! 😠 https://t.co/oFFps8bQtZ
on hold with AXA Insurance
about 1 month ago
@axainsurance I get an email and a text message asking me to call you urgently and I'm on hold for over an hour. Poor service
on hold with AXA Insurance
about 1 month ago
@axainsurance been on hold for 54 minutes and counting.. are all your staff on holiday?! (P.s stop telling me I will be connected very soon)
on hold with AXA Insurance
about 1 month ago
@axainsurance why have I spent a total of 6 hours on hold over 3 separate attempts to get through without speaking to a person. Please help
on hold with AXA Insurance
about 2 months ago
@axainsurance Thanks Gary, after 20 minutes on hold have finally spoken to one of your representatives. Very helpfu… https://t.co/Rfv9YRwhV1
on hold with AXA Insurance
about 2 months ago
@axainsurance Extremely disappointed with poor claims customer service -No reply to my email of the 12th June and today on hold for 20 mins
on hold with AXA Insurance
about 2 months ago
Hugely disappointing customer service from @axainsurance 50 minutes on hold and still no further forward #wasteoftime
on hold with AXA Insurance
about 2 months ago
@axainsurance been on hold for 40min so far after 25 min I spoke to someone who said he would but me straight through...lunch break wasted
on hold with AXA Insurance
about 2 months ago
@axainsurance Been on hold for 40 minutes. missed my lunch. all whilst handler "looks in to" claim. thanks
on hold with AXA Insurance
about 2 months ago
Really unimpressed with @AXA @axainsurance car insurance - on hold for over 40 minutes to place claim, now on hold for 45mins+ to discuss it
on hold with AXA Insurance
about 2 months ago
@axainsurance Absolutely disgusted by AXA service! 24 minutes on hold for the line to cut off! What is your complaints process????
on hold with AXA Insurance
about 2 months ago
@axainsurance Been on hold for a total of 40 minutes today and haven't been able to speak to anyone in claims dept. Help!!! 😑😑😑
on hold with AXA Insurance
about 2 months ago
@axainsurance Do you guys ever pick up?? I have been on hold for over 35 mins on your claims helpline.
on hold with AXA Insurance
about 3 months ago
@axainsurance just spent 26 minutes on hold trying to get through to the claims centre. Given up now!
on hold with AXA Insurance
about 3 months ago
@axainsurance called on Sunday re claim, "you'll here back I'm 24 hours" still waiting. 20 minutes on hold so far.. what is this?!
on hold with AXA Insurance
about 4 months ago
@axainsurance been on hold for 50mins to make a claim. This is getting silly πŸ™„
on hold with AXA Insurance
about 4 months ago
@axainsurance - trying to find out what's happening with a claim, no reply to emails and been on hold for 45 minutes during break - help !
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