Complaints for AXA Insurance

This is a real-time view of Twitter complaints for AXA Insurance

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with AXA Insurance
about 2 days ago
@axainsurance called on Sunday re claim, "you'll here back I'm 24 hours" still waiting. 20 minutes on hold so far.. what is this?!
on hold with AXA Insurance
about 6 days ago
@axainsurance been on hold for 50mins to make a claim. This is getting silly 🙄
on hold with AXA Insurance
about 1 week ago
@axainsurance - trying to find out what's happening with a claim, no reply to emails and been on hold for 45 minutes during break - help !
on hold with AXA Insurance
about 1 week ago
@axainsurance 28 minutes on hold and counting.. new record for AXA 😬
on hold with AXA Insurance
about 1 week ago
@axainsurance hi folks have emailed 4 times and on hold for over 2hrs and never spk to a human...help pls as trying to get a claim update
on hold with AXA Insurance
about 2 weeks ago
@axainsurance Been on hold for almost an hour this morning to the claim line - this is the 3rd time in a week - is there a better way???
on hold with AXA Insurance
about 3 weeks ago
@axainsurance Do you what the wait time is to get through to the clams line please? I am over 25 minutes on hold currently.
on hold with AXA Insurance
about 3 weeks ago
@axainsurance Do you what the wait time is to get through to the clams line please? I am over 20 minutes on hold currently.
on hold with AXA Insurance
about 1 month ago
@axainsurance 1st phone call was roughly 45 minutes long and I was on hold for at least 30 of them and after I put… https://t.co/lW1r3txbah
on hold with AXA Insurance
about 1 month ago
@axainsurance trying to log a claim but been on hold for an hour. Can someone call me!?x
on hold with AXA Insurance
about 1 month ago
I have been on hold for over an hour now @axainsurance this is not right https://t.co/VZ8jZDNgfg
on hold with AXA Insurance
about 1 month ago
@axainsurance on hold for an hour and I get cut off 😡no replies to emails, an accident not my fault and no one will… https://t.co/6qezc4ZZVA
on hold with AXA Insurance
about 1 month ago
@axainsurance Could you tell me why in been on hold for over 2 and a half hours now please ?
on hold with AXA Insurance
about 2 months ago
@axainsurance still trying to settle a claim from December regarding #travelinsurance terrible customer service! Been on hold for 30 mins!
on hold with AXA Insurance
about 2 months ago
@axainsurance So have to ring yourself to try and sort out but get put on hold for 50 mins and still get no where
on hold with AXA Insurance
about 2 months ago
@axainsurance are you guys going to pick up the phone or what? been on hold for over 20 mins! #poorservice
on hold with AXA Insurance
about 2 months ago
@axainsurance - 47 minutes on hold & counting... And after no call back from your tech team as promised. Frustrated 😣
on hold with AXA Insurance
about 2 months ago
@axainsurance So you can answer queries, try answering your phones! 80 minutes on hold. 😡
on hold with AXA Insurance
about 2 months ago
@axainsurance sort it out... 40+ minutes on hold to discuss a claim... It's alright though, because you don't have… https://t.co/LOowdYuUQg
on hold with AXA Insurance
about 2 months ago
@axainsurance I've been on hold for 15 mins trying talk to you about a claim - How long is the que? please answer my call !
on hold with AXA Insurance
about 2 months ago
I note @axainsurance answers their sales line much quicker than their claims line. 15 minutes on hold after already speaking to 3 depts
on hold with AXA Insurance
about 2 months ago
@AXA @axainsurance Iv used 230 minutes on hold this week I am not calling again Iv emailed requesting a call back!
on hold with AXA Insurance
about 2 months ago
2 hours 15 minutes on hold so far. @axainsurance you are showing utter contempt for your customers
on hold with AXA Insurance
about 2 months ago
2 hours on hold and still waiting to speak to an agent in claims department. 3 hours on Friday @axainsurance
on hold with AXA Insurance
about 3 months ago
@axainsurance 45 minutes on hold so far after being asked to call your claims team with a 48hr deadline. Absolutely ridiculous.
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