Complaints for AXA Insurance

This is a real-time view of Twitter complaints for AXA Insurance

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with AXA Insurance
about 12 hours ago
@axainsurance why have I spent a total of 6 hours on hold over 3 separate attempts to get through without speaking to a person. Please help
on hold with AXA Insurance
about 2 weeks ago
@axainsurance Thanks Gary, after 20 minutes on hold have finally spoken to one of your representatives. Very helpfu… https://t.co/Rfv9YRwhV1
on hold with AXA Insurance
about 2 weeks ago
@axainsurance Extremely disappointed with poor claims customer service -No reply to my email of the 12th June and today on hold for 20 mins
on hold with AXA Insurance
about 2 weeks ago
Hugely disappointing customer service from @axainsurance 50 minutes on hold and still no further forward #wasteoftime
on hold with AXA Insurance
about 3 weeks ago
@axainsurance been on hold for 40min so far after 25 min I spoke to someone who said he would but me straight through...lunch break wasted
on hold with AXA Insurance
about 3 weeks ago
@axainsurance Been on hold for 40 minutes. missed my lunch. all whilst handler "looks in to" claim. thanks
on hold with AXA Insurance
about 3 weeks ago
Really unimpressed with @AXA @axainsurance car insurance - on hold for over 40 minutes to place claim, now on hold for 45mins+ to discuss it
on hold with AXA Insurance
about 3 weeks ago
@axainsurance Absolutely disgusted by AXA service! 24 minutes on hold for the line to cut off! What is your complaints process????
on hold with AXA Insurance
about 1 month ago
@axainsurance Been on hold for a total of 40 minutes today and haven't been able to speak to anyone in claims dept. Help!!! 😡😡😡
on hold with AXA Insurance
about 1 month ago
@axainsurance Do you guys ever pick up?? I have been on hold for over 35 mins on your claims helpline.
on hold with AXA Insurance
about 1 month ago
@axainsurance just spent 26 minutes on hold trying to get through to the claims centre. Given up now!
on hold with AXA Insurance
about 1 month ago
@axainsurance called on Sunday re claim, "you'll here back I'm 24 hours" still waiting. 20 minutes on hold so far.. what is this?!
on hold with AXA Insurance
about 2 months ago
@axainsurance been on hold for 50mins to make a claim. This is getting silly 🙄
on hold with AXA Insurance
about 2 months ago
@axainsurance - trying to find out what's happening with a claim, no reply to emails and been on hold for 45 minutes during break - help !
on hold with AXA Insurance
about 2 months ago
@axainsurance 28 minutes on hold and counting.. new record for AXA 😬
on hold with AXA Insurance
about 2 months ago
@axainsurance hi folks have emailed 4 times and on hold for over 2hrs and never spk to a human...help pls as trying to get a claim update
on hold with AXA Insurance
about 2 months ago
@axainsurance Been on hold for almost an hour this morning to the claim line - this is the 3rd time in a week - is there a better way???
on hold with AXA Insurance
about 2 months ago
@axainsurance Do you what the wait time is to get through to the clams line please? I am over 25 minutes on hold currently.
on hold with AXA Insurance
about 2 months ago
@axainsurance Do you what the wait time is to get through to the clams line please? I am over 20 minutes on hold currently.
on hold with AXA Insurance
about 2 months ago
@axainsurance 1st phone call was roughly 45 minutes long and I was on hold for at least 30 of them and after I put… https://t.co/lW1r3txbah
on hold with AXA Insurance
about 3 months ago
@axainsurance trying to log a claim but been on hold for an hour. Can someone call me!?x
on hold with AXA Insurance
about 3 months ago
I have been on hold for over an hour now @axainsurance this is not right https://t.co/VZ8jZDNgfg
on hold with AXA Insurance
about 3 months ago
@axainsurance on hold for an hour and I get cut off 😡no replies to emails, an accident not my fault and no one will… https://t.co/6qezc4ZZVA
on hold with AXA Insurance
about 3 months ago
@axainsurance Could you tell me why in been on hold for over 2 and a half hours now please ?
on hold with AXA Insurance
about 4 months ago
@axainsurance still trying to settle a claim from December regarding #travelinsurance terrible customer service! Been on hold for 30 mins!
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions