Complaints for B&Q

This is a real-time view of Twitter complaints for B&Q

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with B&Q
about 10 hours ago
@bandq_help I've had a missed call from @BandQ and I've been on hold for 30mins - can someone call me back? Due a delivery tomorrow
on hold with B&Q
about 2 days ago
@BandQ an absolute shambles of a company, constantly let down time and time again, on hold for a combined 1hr 40 mi… https://t.co/4SCcbPFpDf
on hold with B&Q
about 2 days ago
@BandQ Have been on hold for more than 30 minutes twice now as I have never received my order from two weeks ago. Y… https://t.co/fBU96v7dub
on hold with B&Q
about 3 days ago
@BandQ @navs888 I have now been on hold.for over a hour , went to pick up a click and collect , drove up in rush ho… https://t.co/9WsIqXz3KK
on hold with B&Q
about 3 days ago
@BandQ I find myself on hold for +30 minutes again for the 4th time this week. Never an option to use web chat. How… https://t.co/DZw10fOn2P
on hold with B&Q
about 3 days ago
@BandQ hello anyone there? I've been listening to moby on hold for over 30 mins now. Losing the will to live.
on hold with B&Q
about 4 days ago
@BandQ @bandq_help just been informed after being kept on hold for over 30 minutes that my order was cancelled last… https://t.co/EE5rHTi4rX
on hold with B&Q
about 6 days ago
@BandQ @navs888 I was on hold for 30 mins earlier and gave up. Useless customer service from such a big company
on hold with B&Q
about 1 week ago
@BandQ do your customer services ever answer the phone? I've been on hold for 30mins just to get a VAT invoice FFS. #terrible
on hold with B&Q
about 3 weeks ago
Ordered a cabinet from @BandQ 2 weeks ago and no word since. On hold for 25 mins and counting. #Shocking #CustomerServiceFail
on hold with B&Q
about 1 month ago
On hold with B&Q and their hold music is classic Moby. 👌🏼🎶
on hold with B&Q
about 1 month ago
@BBC_HaveYourSay Yes, B&Q, when I was kept on hold for a total of four hours just to cancel an order that never arrived, but was charged.
on hold with B&Q
about 2 months ago
@BandQ on hold for 30 minutes trying to speak to someone about changing delivery. Had to give up in the end. Can you get in touch on here?
on hold with B&Q
about 2 months ago
45 minutes on hold to @bandq_help @BandQ absolutely horrified the state this "no1 @ValsparPaintUK " has left my wal… https://t.co/ygy8PLBxOU
on hold with B&Q
about 2 months ago
No warning from @BandQ - had to spend 28 minutes on hold after it didn't turn up - and my dad had to book another night in a hotel...
on hold with B&Q
about 3 months ago
@BandQ Answer your phone!!!!!!!! Been on hold for an hour waiting for someone to pick up!!! Milton Keynes Bradford Common store Terrible!!!!
on hold with B&Q
about 3 months ago
Currently on hold with B&Q and they have Moby as the hold music!! Is it the noughties again?!? I need a spliff and a can of stella
on hold with B&Q
about 3 months ago
@ananyah @AvivaUKSupport I had 40 mins of the same Moby song on hold with B&Q a couple of weeks ago!
on hold with B&Q
about 4 months ago
@ho_orr I swear tallaght b&q are THE WORST at answering your phones I was on hold for 5 minutes earlier shitebags
on hold with B&Q
about 4 months ago
I've been on hold with @BandQ for 45 minutes now...........
on hold with B&Q
about 4 months ago
@BandQ @bandq_help you always put me on hold for 20 minutes. Give me a direct number so we can sort this out #whereismykitchen
on hold with B&Q
about 4 months ago
12 minutes on hold for @BandQ so far. This isn't looking too good…
on hold with B&Q
about 5 months ago
@BandQ Rubbish customer service. 2 phone calls, on hold for 25 mins, still no idea where the rest of my order is. Not good enough
on hold with B&Q
about 5 months ago
@BandQ Trying to speak to customer services. On hold for 35 minutes, someone answers, immediately get disconnected. How do I reach you?
on hold with B&Q
about 5 months ago
@BandQ unimaginably bad customer service; how do I contact a manager who can do anything? just on hold for 30 mins then line went dead
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions