Complaints for Best Buy

This is a real-time view of Twitter complaints for Best Buy

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Best Buy
about 6 hours ago
@BestBuy is it a bestbuy holiday? I called your Atlantic terminal location today and waited on hold for 40 minutes before giving up.
on hold with Best Buy
about 2 days ago
@BestBuySupport 23 minutes on hold with San Carlos right now.....
on hold with Best Buy
about 2 days ago
@BestBuySupport Just trying take ask a question about a Samsung tablet. Literally on hold with store #4 now... 14 minutes and counting.
on hold with Best Buy
about 2 days ago
@BestBuy really cut off after 35 minutes on hold- awful😬
on hold with Best Buy
about 2 days ago
ITS TOO LATE FOR ME, I'M ALREADY ON HOLD WITH BEST BUY!! GO ON WITHOUT ME
on hold with Best Buy
about 3 days ago
@BestBuy I was calling your greensburg PA store & I was put on hold for 20+ minutes (15 before they closed) & never… https://t.co/BehbWdSmQr
on hold with Best Buy
about 3 days ago
Why have I been on hold with Best Buy for 12 minutes now
on hold with Best Buy
about 3 days ago
@BestBuy after calling your 800# (being told to call the store) we have been on hold for 35 minutes without talking to a person! 😡
on hold with Best Buy
about 5 days ago
@BestBuySupport Ive been on hold for 45 mins....4 calls, no answers, no support
on hold with Best Buy
about 5 days ago
@BestBuy puts you on hold for 15 minutes, Transfers you to someone else, another 15 minutes, then hangs up on you. That's cust service!
on hold with Best Buy
about 1 week ago
@BestBuy I've been on hold for over 10 minutes again, I wonder how long this will last. I'm in it now just for the principle of it
on hold with Best Buy
about 1 week ago
AFTER BEING ON HOLD WITH @BestBuy FOR 50 MINUTES THEY JUST HUNG UP
on hold with Best Buy
about 1 week ago
Ayy @BestBuy I've been on hold for over 25 minutes, business must be poppin https://t.co/Q3GjTpnnuh
on hold with Best Buy
about 1 week ago
@BestBuySupport customer service sucks I've been on hold with the store for 20 minutes and no one will reply to DMs COMPLETELY UNACCEPTABLE
on hold with Best Buy
about 1 week ago
Update: just sad on hold for over 10 minutes to try to talk to the Orem @BestBuy bc @BestBuySupport told me to. Nobody answered.
on hold with Best Buy
about 1 week ago
@BestBuy not sure how you can mess the value of a gift card up, but BB sure knows how to! Order has been on hold for almost seven days bc
on hold with Best Buy
about 1 week ago
@BestBuy been on hold with the same customer service rep for 35 min now. Not even sure why she has me on hold when i requested a supervisor!
on hold with Best Buy
about 1 week ago
@BestBuySupport BTW still on hold with your corporate office. Can't get anybody on the phone. Thanks for at least b… https://t.co/7eMAnGLhRc
on hold with Best Buy
about 1 week ago
@BestBuySupport I'm on hold with your corporate customer support right now. Need help returning a defective product
on hold with Best Buy
about 2 weeks ago
Every time I've called @BestBuy I've been on hold for approx 10 min. Don't know what customer service means to other people, it not this.
on hold with Best Buy
about 2 weeks ago
@BestBuySupport Will I not just have to go through a bunch of automated options only to be put on hold for 20 minutes..
on hold with Best Buy
about 2 weeks ago
@BestBuySupport The white marsh md location sat on hold for over 45 min even after they closed in hopes someone wou… https://t.co/bUwQH8f85q
on hold with Best Buy
about 2 weeks ago
@BestBuySupport "We hope...Sat" Unacceptable! Customer Svc puts on hold for 15 min to offer no solution.
on hold with Best Buy
about 3 weeks ago
@BestBuy on hold for 30 min&told I gotta pay to have defective TV returned! #poorservice Why would I pay to have it xchanged 4 working one?
on hold with Best Buy
about 3 weeks ago
@BestBuySupport Megan, excuse me if I no longer have any faith in your company. Almost 20 minutes on hold in silen… https://t.co/jhCHpnpXtf
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions