Complaints for Best Buy

This is a real-time view of Twitter complaints for Best Buy

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Best Buy
about 9 hours ago
@BestBuySupport On hold for 50+ minutes!
on hold with Best Buy
about 9 hours ago
@BestBuySupport Never again! Put on hold for almost an hour only to be told there was nothing to do and someone wou… https://t.co/L217F2DZTv
on hold with Best Buy
about 9 hours ago
@BestBuySupport Never again! Put on hold for almost an hour only to be told there was nothing to do and someone wou… https://t.co/lY2ENpphqh
on hold with Best Buy
about 10 hours ago
@BestBuy 50 minutes on hold and disconnected twice by customer service. 12 year elite member, taking my business elsewhere.
on hold with Best Buy
about 1 day ago
3rd time in 2 hours that I’ve been on hold with @BestBuySupport . first they transferred me to the wrong people, t… https://t.co/bT0Ps5MQK0
on hold with Best Buy
about 1 day ago
@BestBuy how do I get hold of a customer service rep? Been on hold for 30 min. Waiting for a delivery since 4 pm. N… https://t.co/d4N0aAod1T
on hold with Best Buy
about 2 days ago
And now @BestBuy phone system has hung up on me after having put me on hold for a half hour. What should I do, ot… https://t.co/48ou9OPACI
on hold with Best Buy
about 3 days ago
@BestBuy the ABSOLUTE worst customer service I have ever experienced. 50 minutes on hold. 3 times I have been promi… https://t.co/EpbDg0byew
on hold with Best Buy
about 5 days ago
Terrible @BestBuy and @BestBuySupport experience today. Was on hold for 45 minutes and then people just hung up on… https://t.co/UAmTFdwckr
on hold with Best Buy
about 1 week ago
@BestBuySupport been on hold for an hour. Been 12 hours since my fridge delivery window began...
on hold with Best Buy
about 1 week ago
@BestBuy on phone for over an hour. On hold for over 20 mins waiting for a mgr. Mgr in renewals was not helpful.… https://t.co/5HQZtdnBXl
on hold with Best Buy
about 2 weeks ago
Hey @BestBuy why can I not get anyone on the phone at your 62nd and bway location in NYC? On hold for an hour.
on hold with Best Buy
about 2 weeks ago
@BestBuySupport I was trying to set up an installation, 40 minutes on hold total to get it done.
on hold with Best Buy
about 2 weeks ago
@BestBuySupport If I try and call my local Best Buy and you put me on hold with your useless national call center a… https://t.co/DdhB3WzHtR
on hold with Best Buy
about 2 weeks ago
when best buy has you on hold for more than 3 minutes https://t.co/E6lMYqMn2g
on hold with Best Buy
about 2 weeks ago
@BestBuySupport Finally after being put on hold for another 20 min and a 5th time while cust svc figured out who to… https://t.co/cbDJm1Jtrl
on hold with Best Buy
about 2 weeks ago
@BestBuy Oh. My. God. 10 minutes on hold just to ask a question about a return. Remind me why you guys think i… https://t.co/IK3KkG12TF
on hold with Best Buy
about 3 weeks ago
Seriously @BestBuy did the call-back option for customer service. They called back, and I’ve been on hold for 10 m… https://t.co/UR6gp2tOgU
on hold with Best Buy
about 3 weeks ago
@BestBuy nothing like being on hold for over ten mins to be hung up on. Thanks.
on hold with Best Buy
about 3 weeks ago
@BestBuy I’ve been on hold for over 45 minutes now and I think you should know that your hold music has me contempl… https://t.co/pO8M1F2nqS
on hold with Best Buy
about 3 weeks ago
@BestBuySupport Anyone Manning the phones, 9 :30 est. Been on hold for 10 minutes, the told me 2 minutes
on hold with Best Buy
about 3 weeks ago
@BestBuy Ive been on hold for over 30mins now😴!! https://t.co/ubtFUpdpFZ
on hold with Best Buy
about 3 weeks ago
Thanks @BestBuyWeHo for putting me on hold for 20 mins and disconnecting me. @BestBuy 🤬
on hold with Best Buy
about 3 weeks ago
@BestBuySupport not to be a dick but I called one of your stores I've been on hold for about 12 mins now. Have yet to speak with a human...
on hold with Best Buy
about 4 weeks ago
@BestBuy @BestBuySupport no response whatsoever to customer concerns, put on hold for over hour and they disconnect… https://t.co/b0r4xRXmej
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions