Complaints for British Airways

This is a real-time view of Twitter complaints for British Airways

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Airways
about 1 day ago
@British_Airways Unable to book car hire with Avios online and no answer on phone, been on hold for 30 mins please help!
on hold with British Airways
about 2 days ago
@britishairways Trying to get through on the phone to book a holiday...... on hold for 20 mins..... impossible!! 😥😥😥😥😥
on hold with British Airways
about 2 days ago
@British_Airways does anybody actually work in your call centres? I’ve now been on hold for 40 minutes for the third time this week.
on hold with British Airways
about 2 days ago
@British_Airways Also why I was on hold for over an hour and then had the call terminated on me, if you listen back… https://t.co/WQQjawhAIE
on hold with British Airways
about 4 days ago
@British_Airways on hold for over an hour. Why don't you just play hold music instead of the same insufferable mes… https://t.co/MxWDw8rDWk
on hold with British Airways
about 4 days ago
@British_Airways I’ve been on hold for an hour trying to speak to your Customer Services! Seriously ?! What kind o… https://t.co/0ekwEPHnjN
on hold with British Airways
about 5 days ago
@British_Airways bad service today 2 hours on hold then get cut off to start again - trying to change a flight -- next time fly Emirates!
on hold with British Airways
about 6 days ago
@British_Airways I’ve been on hold for over an hour trying to get through to Executive Club to talk about an Avios booking. Unbelievable!
on hold with British Airways
about 6 days ago
@British_Airways Friend has been trying for over 2 weeks now. Keeps getting put on hold with each person with no jo… https://t.co/GbgltKh8GB
on hold with British Airways
about 1 week ago
@British_Airways Been on hold for an hour now to try and speak to someone about a complaint I made over a week ago… https://t.co/gZuh4lVD29
on hold with British Airways
about 1 week ago
I've been on hold with @British_Airways for a total of 30 minutes after getting my first call hung up on, this is straight out of 1999
on hold with British Airways
about 1 week ago
@British_Airways 55 minutes on hold to get through to book flights. Can’t book online for 14-16 YOs so have to call… https://t.co/q7SMBomq3Y
on hold with British Airways
about 1 week ago
@British_Airways been on hold for 20 minutes. Trying to book a flight and find out why it's cheaper when you use le… https://t.co/o0yhiBg57q
on hold with British Airways
about 1 week ago
@British_Airways Hi. Been on hold with your customer relations team for over an hour now. Pls answer the phone as I have a privacy concern
on hold with British Airways
about 1 week ago
@British_Airways avois points is a waste of space, can’t use them online doesn’t give alternative and when phone on hold for 20 mins! 😢
on hold with British Airways
about 2 weeks ago
@British_Airways i have been on hold for a combined 4 hours over 5 different calls to talk to someone about an upco… https://t.co/PHmWGS9Ohi
on hold with British Airways
about 2 weeks ago
@britishairways i have been on hold for a combined 4 hours over 5 different calls to talk to someone about an upcom… https://t.co/Y6tYFJsEek
on hold with British Airways
about 2 weeks ago
@British_Airways is anyone answering you executive club phones this evening? Been on hold for over an hour and don… https://t.co/M3bKBmzFJz
on hold with British Airways
about 2 weeks ago
@britishairways is anyone answering you executive club phones this evening? Been on hold for over an hour and don’t… https://t.co/4xEclPwg3D
on hold with British Airways
about 2 weeks ago
Been on hold for 45 minutes now, come on @British_Airways 🙄
on hold with British Airways
about 2 weeks ago
@British_Airways i am on the phone now for the second time and on hold for over an hour. I am disgusted with this,… https://t.co/xk6hjh7OaC
on hold with British Airways
about 2 weeks ago
@British_Airways How about employing more staff instead of keeping customers on hold for over an hour?
on hold with British Airways
about 2 weeks ago
@British_Airways so I’ve been on hold for an entire hour just to speak to someone. Absolute joke.
on hold with British Airways
about 3 weeks ago
@British_Airways I have spoken to 5 different people, been on hold for a total of 1.5 hours and still unable to cha… https://t.co/4fVgWaUAWg
on hold with British Airways
about 3 weeks ago
@British_Airways Currently 37 minutes on hold to Customer Relations. Good to see that your aim is “to maintain a re… https://t.co/xMYdCtroti
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions