Complaints for British Airways

This is a real-time view of Twitter complaints for British Airways

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Airways
about 7 hours ago
@British_Airways Hi I was on hold for a long time (I understand how busy you will be), however when I was answered… https://t.co/7Von7cCijn
on hold with British Airways
about 1 day ago
@British_Airways on hold for 40 minutes then finally get through, give my booking reference then get cut off :( So… https://t.co/aRrGicQayB
on hold with British Airways
about 1 day ago
@British_Airways just been on hold for 30 mins, got to the security questions and then got hung up on:( my flights next week, please help!!
on hold with British Airways
about 1 day ago
@British_Airways we’ve been on hold for an hour, we really need assistance
on hold with British Airways
about 1 day ago
@British_Airways please can you contact me ASAP. Been cut off on the phone 3 times now and waited over 2 hours on hold! Thanks
on hold with British Airways
about 1 day ago
@British_Airways 1h 25 minutes on hold and your site is unable to process a seat payment via app, or on Chrome or S… https://t.co/yW3Osg6Mwt
on hold with British Airways
about 1 day ago
@maureenjohnson @British_Airways Dude I do not understand? On hold for an hour, finally got through to try to refun… https://t.co/7t95NdjOWE
on hold with British Airways
about 1 day ago
When I called again, I spent another 45 minutes on hold before reaching a @British_Airways agent who said we have a… https://t.co/oenSpRi66G
on hold with British Airways
about 1 day ago
@British_Airways ridiculous! Just been on hold for over an hour waiting to speak to someone and just got cut off!!!
on hold with British Airways
about 2 days ago
@British_Airways I called ur helpline and was on hold for over half an hour, when I finally got through to someone,… https://t.co/POOKa8xDhc
on hold with British Airways
about 2 days ago
Having a nightmare trying to get through to @British_Airways - on hold for ages only to be cut off. Trying to find… https://t.co/z6MLvK4pSq
on hold with British Airways
about 2 days ago
@British_Airways been on hold for 45 minutes and counting while 'being transferred to a manager'. I want my refund… https://t.co/8tnPRFyggB
on hold with British Airways
about 2 days ago
@British_Airways I received an email asking to contact you about a booking which I did & spent 45 minutes on hold &… https://t.co/6HscYMsTCD
on hold with British Airways
about 2 days ago
@British_Airways I can’t get through to anyone at BA and have been on hold for a long time already this morning. Sa… https://t.co/Kj6k8jgMb8
on hold with British Airways
about 2 days ago
Hey @British_Airways On hold for hours 4 third day. Our travel is in days, not an expected treatment for any cust… https://t.co/JNta5D81Lg
on hold with British Airways
about 2 days ago
@British_Airways - 3 days running now have been on hold for an hour each time and then get cut off!! How can i spea… https://t.co/Z2ONKUAVd2
on hold with British Airways
about 3 days ago
@British_Airways It’s not just your helpline for South Africa that you are not answering.I’ve been on hold for over… https://t.co/PbZhTqQa9j
on hold with British Airways
about 3 days ago
@lipglossgirl @British_Airways @Discovery_SA This was me on Tuesday, was on hold for over an hour before I was helped. Good luck.
on hold with British Airways
about 3 days ago
@British_Airways I’ve been trying to simply cancel a BA holiday for three weeks. I’ve been on hold for hours and cu… https://t.co/Pqm2oTOayu
on hold with British Airways
about 3 days ago
@DarrylMcGarvey @Flight_Refunds @British_Airways Been on hold for over 8 hours over the past 3 days to cancel an up… https://t.co/1VvB7psVsJ
on hold with British Airways
about 3 days ago
@British_Airways just been on hold with you for 90 minutes. Then you cut me off. Absolute shambles.
on hold with British Airways
about 3 days ago
I’ve been on hold for over an hour now @British_Airways it should not be this hard to cancel a flight!!
on hold with British Airways
about 3 days ago
@British_Airways having challenges connecting with an agent, across two days, have put in 4 hours on hold. I have a… https://t.co/e0bHZFqFyt
on hold with British Airways
about 3 days ago
@British_Airways can you help me cancel a flight booked 23 hours ago? i've been on hold for almost 45 minutes with… https://t.co/3278IhKco1
on hold with British Airways
about 3 days ago
@britishairways can you help me cancel a flight booked 23 hours ago? i've been on hold for almost 45 minutes with 1-800-AIRWAYS
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions