Complaints for British Airways

This is a real-time view of Twitter complaints for British Airways

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Airways
about 1 day ago
@British_Airways thanks have tried 3 days calling but left on hold for over 15 mins each time
on hold with British Airways
about 2 days ago
@British_Airways 2/2 am sure you know this is against the law? She's been on hold for a long time and is deeply upset
on hold with British Airways
about 3 days ago
After spending an hour on hold with @British_Airways and still not getting through! #frustrated https://t.co/Vd3RWjg3zu
on hold with British Airways
about 4 days ago
@British_Airways The communication skills of your "baggage team" are shocking!! We have spent hours on hold and are… https://t.co/sfiTUjeQno
on hold with British Airways
about 4 days ago
@British_Airways Can you tell us reason for cancellation of flight 22.15 Amsterdam to Gatwick tonight? On hold for 40 mins!
on hold with British Airways
about 1 week ago
@NavyvsND2012 @British_Airways Just spent 45 minutes on hold with British Airways and they could not answer my que… https://t.co/DlAnycGIOX
on hold with British Airways
about 1 week ago
@British_Airways my flight got cancelled I've been on hold for an hour waiting to rebook with no luck
on hold with British Airways
about 1 week ago
@British_Airways received an email today advising you needed to speak to us. Called, placed on hold for 10 mins, line cut off exactly @ 8.
on hold with British Airways
about 1 week ago
@britishairways Your whole system is frustrating! I fly tomorrow and trying to spend to upgrade. Been on hold for 20 mins to be told I can't
on hold with British Airways
about 1 week ago
@British_Airways many thanks to manager Yusef at customer service for putting me on hold for a combined 40mins only to tell me he can't help
on hold with British Airways
about 1 week ago
@British_Airways Hi Jess. SWL522. Also stayed on hold for over an hour on the phone
on hold with British Airways
about 1 week ago
@British_Airways you cancelled our flight at midnight now been on hold for 20 mins and no new flight. Help!
on hold with British Airways
about 1 week ago
@British_Airways booked a flight https://t.co/3tFTt9MSEd. Money is gone from the bank, booking is still on hold for over 10hrs now. Help?
on hold with British Airways
about 1 week ago
on hold with British Airways
about 1 week ago
How about having a call-back option, so you can call people back after they've been ON HOLD FOR 55 MINUTES! @British_Airways #britishairways
on hold with British Airways
about 1 week ago
@British_Airways can't choose my seat online for our honeymoon and now on hold for 50 mins was told 15 average! I just want to sit together!
on hold with British Airways
about 1 week ago
@British_Airways Great....I have already been on hold for 10 minutes.Customer service team aim to maintain a relati… https://t.co/1DvMnrZGhk
on hold with British Airways
about 1 week ago
@British_Airways is someone going to answer my phone call anytime soon because I've been on hold for 10 mins already 😒
on hold with British Airways
about 1 week ago
7 minutes on hold already to talk to an @British_Airways agent regarding my flight #notgoodenough #poorservice
on hold with British Airways
about 1 week ago
@British_Airways @rboyle 20plus minutes on hold is a little shocking. Are the team ALL out for a late morning coffee?
on hold with British Airways
about 1 week ago
@British_Airways 20 minutes on hold is appalling!
on hold with British Airways
about 1 week ago
@British_Airways spent 10 minutes on hold to your very expensive help line and never got through. You haven't replied to my other tweet?
on hold with British Airways
about 1 week ago
@British_Airways Do you have a customer service email? On hold for ages trying to call and no response to DM on twitter...any other option?
on hold with British Airways
about 1 week ago
@British_Airways you've cut me off again. Now on hold for over an hour without speaking to anyone. This is ridiculous.
on hold with British Airways
about 1 week ago
@British_Airways so ur cust service is open 9-1 but u keep me on hold for 45 mins b4 I reach an agent? How do I get through? I have a job
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions