Complaints for British Gas

This is a real-time view of Twitter complaints for British Gas

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Gas
about 7 hours ago
@BritishGasHelp Please help! I've been on hold for 20 minutes (just trying to provide a phone number for tomorrow's… https://t.co/3WDVSR7Sd6
on hold with British Gas
about 3 days ago
#britishgas you put my h/care agreement up by 20%+ & then expect me to sit on hold for over 20 mins on hold to cancel. Gangsters!
on hold with British Gas
about 2 weeks ago
@BritishGasHelp No the advisor had me on hold forever. Call duration time 52 mins of that I was on hold for about 3… https://t.co/uJBvTlAmgW
on hold with British Gas
about 2 weeks ago
@BritishGas strange how when I've challenged you on why I'm paying over 2x more than the best Homecare, I've been put on hold for 20mins...!
on hold with British Gas
about 1 month ago
@BritishGas so bored of this nonsense. On hold for 5 minutes to complain about harassment and lack of customer service and get hung up on.
on hold with British Gas
about 1 month ago
@BritishGasHelp You could educate your staff that 10 minutes on hold between each question isn't good enough. Or p… https://t.co/LqVu0887zp
on hold with British Gas
about 1 month ago
@BritishGasHelp booked a callout at 9:40am for broken toilet by 6pm, no one turned up. Now been on hold for 20mins after being hung up on. 😡
on hold with British Gas
about 1 month ago
@BritishGasHelp 36 minutes on hold last night only to be cut off without call answered. How long tonight?
on hold with British Gas
about 1 month ago
@BritishGasHelp I need to cancel (or freeze) my Homecare policy. Having no luck by phone; been on hold for 45 minut… https://t.co/0xtjZMaFEC
on hold with British Gas
about 1 month ago
@BritishGasHelp I've been on hold for over an hour today regarding reference 850055847805 on behalf of a family fri… https://t.co/hiEi1yjxzi
on hold with British Gas
about 1 month ago
@BritishGas Been on the phone for 40 mins, call handler doesn't understand me. Been on hold for 30 mins. Shocking service.
on hold with British Gas
about 1 month ago
Called #britishgas for a question, put on hold while the guy asks somebody else. Gave up after about 45 minutes on hold. Nice service.
on hold with British Gas
about 1 month ago
@BritishGasHelp Hi, been on hold for almost 30 mins now and losing the will to live. Can someone please call me back? Thanks
on hold with British Gas
about 1 month ago
@BritishGasHelp your customer service is awful, been on hold for over 35 mins waiting to speak to a manager!
on hold with British Gas
about 1 month ago
@BritishGas worst customer service department, been on hold for over 35mins waiting for manager
on hold with British Gas
about 1 month ago
@BritishGasHelp I've been on hold for over 10 mins, how is this convenient/acceptable?
on hold with British Gas
about 1 month ago
Absolutely disgusting customer service from @BritishGas Called them up to dispute bill. Spend 30+ minutes on hold [1 of ...]
on hold with British Gas
about 2 months ago
@BritishGasHelp why have I been charged £5.30 for a call I was told on the phone was free? A long call because I was kept on hold for ages
on hold with British Gas
about 2 months ago
Yet again more problems with @BritishGas on hold for 30 minutes now after them cancelling my DD for no reason without telling me 🙄😴
on hold with British Gas
about 2 months ago
@BritishGasHelp you owe me £150. How do I get this back without sitting on hold for hours at my expense?
on hold with British Gas
about 2 months ago
@BritishGasHelp But calling you and being on hold for ages is why I got hold of you via twitter. This is a chicken/egg situation
on hold with British Gas
about 2 months ago
@BritishGas cut off now after 17 minutes on hold #ffs
on hold with British Gas
about 2 months ago
@BritishGas you're not inspiring a lot of faith when I've now been on hold for over 15 minutes trying to set up a direct debit?!!!!
on hold with British Gas
about 2 months ago
40 fucking minutes I've been on hold with British Gas for 😒
on hold with British Gas
about 2 months ago
@BritishGas I was on hold for over 30 minutes just for you to cut me off as soon as it hit 8pm close. What the hell!? Y U DO ME LYK DIS!?
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