Complaints for British Gas

This is a real-time view of Twitter complaints for British Gas

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Gas
about 7 hours ago
Been on hold with @britishgas for more than 30 minutes - pathetic customer experience
on hold with British Gas
about 2 days ago
@BritishGasHelp 30 minutes on hold to cancel automatic homecare renewal at 80% premium increase - "treating customers fairly?"
on hold with British Gas
about 3 days ago
30 minutes on hold now with no indication of how long it will be before they answer, having paid a hefty deposit for a boiler @BritishGas
on hold with British Gas
about 3 days ago
British Gas you need a bloomin call back service!!! Been on hold for 20 mins chasing YOU to book a boiler installation @BritishGas
on hold with British Gas
about 4 days ago
Ive been on hold with @BritishGas for over an hour, I was told approx 10 minute 😫 what a joke
on hold with British Gas
about 1 week ago
@BritishGasHelp Yes I already did that and waited 25 minutes on hold and then British Gas cut me off!!!
on hold with British Gas
about 1 week ago
Wht us a matter wth British Gas office procedures.They added £13 admin charge on an account which is on hold with agreed mthly amount!!
on hold with British Gas
about 1 week ago
@BritishGasHelp I've been on hold for over a quarter of an hour to deal with my account and still no answer! Is any… https://t.co/ZIbojnBxfe
on hold with British Gas
about 1 week ago
@BritishGasHelp No thanks, I’m on hold with Steve trying to sort it out. Just been trying for over a month to solve… https://t.co/9ayWRLm2a5
on hold with British Gas
about 1 week ago
@BritishGasHelp why have I been left on hold for 40 minutes to then get a messege to say we are closed now call back tomorrow ???
on hold with British Gas
about 1 week ago
@BritishGas @BritishGasHelp You cannot expect a customer to be on hold for 20 mins+ after an advisor has already taken your details.
on hold with British Gas
about 1 week ago
@BritishGas I am absolutely appalled by the customer service I haven't received tonight! 15 mins on hold (for a 7min wait)
on hold with British Gas
about 1 week ago
@BritishGasHelp Really unprofessional call centre.Just put on hold for 10 mins,all I can hear is laughing and talking in another language.
on hold with British Gas
about 1 week ago
#BritishGas have kept me on hold for 30 minutes, great way to spend my evening 😡
on hold with British Gas
about 2 weeks ago
@BritishGas please could someone phone me regarding a customer condemned boiler. Being on hold for 20 minutes after no phone back!!😣
on hold with British Gas
about 2 weeks ago
@BritishGas 20 minutes on hold and the line cuts dead #disgrace
on hold with British Gas
about 2 weeks ago
@BritishGasHelp I was kept on hold for 25 minutes before giving up.
on hold with British Gas
about 2 weeks ago
Hey @BritishGas I'm on hold with you right now, and have been for the last 41 minutes and 37 seconds. Please answer soon 👍
on hold with British Gas
about 2 weeks ago
Everything about being on hold with @BritishGas seems designed to ensure you are filled with a deep, burning rage b… https://t.co/5rHwh9XeT9
on hold with British Gas
about 2 weeks ago
@BritishGasHelp 16 minutes on hold so far! https://t.co/WtKPlAiapb
on hold with British Gas
about 3 weeks ago
I'm on hold with @BritishGas @BritishGasHelp again. Why me? Why! https://t.co/zOwQVAwH1G
on hold with British Gas
about 3 weeks ago
@BritishGasHelp ok will try this number but as I was left on hold for 20 mins yesterday I'm not very happy to Have… https://t.co/uoFKsSi7LE
on hold with British Gas
about 3 weeks ago
My absolute favourite weekend days involve being on hold with @BritishGas and waiting for an engineer long after their allocated 6 hour slot
on hold with British Gas
about 3 weeks ago
Spent 40 minutes on hold for @BritishGas sales just trying to sign up to the service so decided to quit and go elsewhere. #employmorestaff
on hold with British Gas
about 3 weeks ago
@BritishGas been on hold for over 20 minutes to get through to a rude agent that hung up on me and wouldn't take my enquiry 😡😡😡
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We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

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