Complaints for British Gas

This is a real-time view of Twitter complaints for British Gas

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Gas
about 3 days ago
been on hold for an hour 30 mins on chat facility @BritishGas was 17 on Q advisor transfers me without asking OK no… https://t.co/F00BY6DjlF
on hold with British Gas
about 3 days ago
@BritishGas well I was on hold for 25 mins after receiving an email stating YOU cancelled our service booked for 7t… https://t.co/LDnLgXD7OA
on hold with British Gas
about 4 days ago
British gas,what a joke tried To complain with live chat was On hold for ages, told the agent will be with me sh… https://t.co/jLCdVJg562
on hold with British Gas
about 4 days ago
@MidbookReview @_katherine_may_ I had to call British Gas yesterday. I was on hold for about 6 minutes. Coldplay wa… https://t.co/iL95k2dU6E
on hold with British Gas
about 4 days ago
@BritishGasHelp Hi have tried calling being left on hold for ages aren’t engineers supposed to contact customers with available dates
on hold with British Gas
about 5 days ago
@BritishGas been on hold for 30 minutes only to have a representative of yours put the phone down whilst explaining… https://t.co/I7g2YGKDaQ
on hold with British Gas
about 6 days ago
@BritishGas on hold for 30 mins then you cut me off. How can I speak to someone re an ongoing complaint matter?
on hold with British Gas
about 1 week ago
@BritishGasHelp I've been on hold for over an hour and it then cuts off.
on hold with British Gas
about 1 week ago
@BritishGasHelp I have been on hold for an hour and a half as your website does not allow me to do what I need to.… https://t.co/lmTEC61S6P
on hold with British Gas
about 4 weeks ago
@BritishGasHelp @BritishGas whats the point of your customer service phone if after 2 calls on hold for 30 mins you hang up
on hold with British Gas
about 1 month ago
@BritishGasHelp please will someone explain to me why, having been on hold for over 30 minutes, twice, you keep han… https://t.co/B3ARrjhMTM
on hold with British Gas
about 2 months ago
@BritishGas wait ages only to get the phone put down when you request something to be looked into. On hold for another 30 mins
on hold with British Gas
about 2 months ago
@BritishGasHelp your customer service is an absolute joke. Been on hold for 30 mins and cut off numerous times. Tol… https://t.co/D0XUjjMQP8
on hold with British Gas
about 2 months ago
Thank you @BritishGasHelp @BritishGas after being on hold for 40 mins, I decided to use the online chat option & th… https://t.co/M9FnHo1rBB
on hold with British Gas
about 2 months ago
@BritishGasHelp just been cut off for the second time after being on hold for 40 minutes and then for an hour - rea… https://t.co/ejBvkZIWfx
on hold with British Gas
about 2 months ago
Just sat on hold for 45 minutes with @BritishGas to be cut off by the unhelpful advisor. Another reason to leave!… https://t.co/1uJCi47myl
on hold with British Gas
about 2 months ago
#BritishGas Absolute amateurs. Called twice, been on hold for over 40 minutes both times, diverted to South Africa… https://t.co/HKaTHoHEKn
on hold with British Gas
about 2 months ago
On hold for 45 minutes with @BritishGas to get connected with an advisor that ‘isn’t available’ - not good enough really. Fuming🤬
on hold with British Gas
about 2 months ago
@BritishGas I have just been on hold for 30mins to speak with someone and as soon as I’ve got through the line has… https://t.co/BCe62YdR4H
on hold with British Gas
about 2 months ago
@BritishGasHelp was on hold for 30 minutes trying to set up a direct debit for it to hang up on me 🤦🏼‍♀️ please help.
on hold with British Gas
about 2 months ago
Spend over half an hour on hold with @BritishGasHelp to get hold of someone and then they put the phone down 😡 ridiculous
on hold with British Gas
about 2 months ago
@BritishGas hi, trying to sort out a bill and your customer service agent hung up on me after 15 minutes on hold
on hold with British Gas
about 2 months ago
@BritishGas been on hold for over an hour and your chat function is down? Wouldn’t need to contact at all if you ha… https://t.co/62Hkl8RLoE
on hold with British Gas
about 2 months ago
@BritishGasHelp Thank you. I’ve been on hold for over 20 minutes but now the line went dead. Will the call handler… https://t.co/Mr68oc2W9E
on hold with British Gas
about 2 months ago
@BritishGasHelp @BritishGas my partner has been on hold for over 50 minutes to the “bereavement line” (as told you… https://t.co/kItL2TnvNq
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions