Complaints for British Gas

This is a real-time view of Twitter complaints for British Gas

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Gas
about 4 days ago
@BritishGas so bored of this nonsense. On hold for 5 minutes to complain about harassment and lack of customer service and get hung up on.
on hold with British Gas
about 4 days ago
@BritishGasHelp You could educate your staff that 10 minutes on hold between each question isn't good enough. Or p… https://t.co/LqVu0887zp
on hold with British Gas
about 5 days ago
@BritishGasHelp booked a callout at 9:40am for broken toilet by 6pm, no one turned up. Now been on hold for 20mins after being hung up on. 😡
on hold with British Gas
about 2 weeks ago
@BritishGasHelp 36 minutes on hold last night only to be cut off without call answered. How long tonight?
on hold with British Gas
about 2 weeks ago
@BritishGasHelp I need to cancel (or freeze) my Homecare policy. Having no luck by phone; been on hold for 45 minut… https://t.co/0xtjZMaFEC
on hold with British Gas
about 2 weeks ago
@BritishGasHelp I've been on hold for over an hour today regarding reference 850055847805 on behalf of a family fri… https://t.co/hiEi1yjxzi
on hold with British Gas
about 2 weeks ago
@BritishGas Been on the phone for 40 mins, call handler doesn't understand me. Been on hold for 30 mins. Shocking service.
on hold with British Gas
about 3 weeks ago
Called #britishgas for a question, put on hold while the guy asks somebody else. Gave up after about 45 minutes on hold. Nice service.
on hold with British Gas
about 3 weeks ago
@BritishGasHelp Hi, been on hold for almost 30 mins now and losing the will to live. Can someone please call me back? Thanks
on hold with British Gas
about 3 weeks ago
@BritishGasHelp your customer service is awful, been on hold for over 35 mins waiting to speak to a manager!
on hold with British Gas
about 3 weeks ago
@BritishGas worst customer service department, been on hold for over 35mins waiting for manager
on hold with British Gas
about 4 weeks ago
@BritishGasHelp I've been on hold for over 10 mins, how is this convenient/acceptable?
on hold with British Gas
about 4 weeks ago
Absolutely disgusting customer service from @BritishGas Called them up to dispute bill. Spend 30+ minutes on hold [1 of ...]
on hold with British Gas
about 1 month ago
@BritishGasHelp why have I been charged £5.30 for a call I was told on the phone was free? A long call because I was kept on hold for ages
on hold with British Gas
about 1 month ago
Yet again more problems with @BritishGas on hold for 30 minutes now after them cancelling my DD for no reason without telling me 🙄😴
on hold with British Gas
about 1 month ago
@BritishGasHelp you owe me £150. How do I get this back without sitting on hold for hours at my expense?
on hold with British Gas
about 1 month ago
@BritishGasHelp But calling you and being on hold for ages is why I got hold of you via twitter. This is a chicken/egg situation
on hold with British Gas
about 1 month ago
@BritishGas cut off now after 17 minutes on hold #ffs
on hold with British Gas
about 1 month ago
@BritishGas you're not inspiring a lot of faith when I've now been on hold for over 15 minutes trying to set up a direct debit?!!!!
on hold with British Gas
about 1 month ago
40 fucking minutes I've been on hold with British Gas for 😒
on hold with British Gas
about 1 month ago
@BritishGas I was on hold for over 30 minutes just for you to cut me off as soon as it hit 8pm close. What the hell!? Y U DO ME LYK DIS!?
on hold with British Gas
about 1 month ago
@BritishGas THE poorest service received today and still not resolved after 2 hours on hold!?!
on hold with British Gas
about 1 month ago
40 minutes on hold @BritishGasHelp Been paying you for a year on an account which you have no record of the meter #Unbelievable #notsmart
on hold with British Gas
about 1 month ago
i tried to call EDF to tell them we will pay once we have help frm british gas but i got put on hold for 15 mins and then the call dropped
on hold with British Gas
about 1 month ago
@BritishGas Your a joke. On hold for 25mins trying to speak to someone, then a message 'sorry there are no agents available, goodbye' #joke
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions