Complaints for British Telecom

This is a real-time view of Twitter complaints for British Telecom

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Telecom
about 18 minutes ago
@bt_uk hi there I have been on hold for a long time to speak to someone about my account. I get through to someone… https://t.co/WmRrpqbawP
on hold with British Telecom
about 18 hours ago
Appalling customer service with @btsport Kept on hold for 20 minutes passed to 2 different people. All I wanted wa… https://t.co/of9IgtK8tc
on hold with British Telecom
about 4 days ago
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting ba… https://t.co/SgCqaOHl6T
on hold with British Telecom
about 6 days ago
@bt_uk on hold for 15 mins then call ended. Now rejoined the queue. We've been without broadband all day Is anyo… https://t.co/WoO3j4rw3P
on hold with British Telecom
about 6 days ago
on hold with BT... might be sometime....
on hold with British Telecom
about 1 week ago
@bt_uk Yes, it doesn’t work. I’ve also sat on the phone on hold for ages. Then told I will receive a password in th… https://t.co/f1igpvuOx8
on hold with British Telecom
about 1 week ago
@_FarahC @EddHarwood @JennyPLondon @bt_uk Nope couldn’t get through after 90 minutes on hold earlier
on hold with British Telecom
about 3 weeks ago
@bt_uk My mum tried to call but was put on hold for 20 minutes, so decided not to call. Is there a better way?
on hold with British Telecom
about 4 weeks ago
@bt_uk 4 days my internet has been down, 3 different calls made. On hold for over 2 hours. Informed 4G hub would ar… https://t.co/FzZ5KrNkxc
on hold with British Telecom
about 4 weeks ago
@bt_uk why when I call BT I am placed on hold for 20 minutes only to find out the lines are closed. I am trying to… https://t.co/2gVGgkuNfQ
on hold with British Telecom
about 4 weeks ago
@BTCare why when I call BT I am placed on hold for 20 minutes only to find out the lines are closed. I am trying t… https://t.co/EDvt6B8Fty
on hold with British Telecom
about 4 weeks ago
@bt_uk This is ridiculous, I need to access my emails and don't want to waste another 2 hours on hold. I accessed m… https://t.co/8BMjOQmK5b
on hold with British Telecom
about 4 weeks ago
@bt_uk After almost 2 hours on hold I have finally spoken to someone who has advised that as the account was set up… https://t.co/77Ik0UF8yv
on hold with British Telecom
about 1 month ago
@bt_uk absolute joke of a customer service team. Answered my call, said he was going to put me on hold for a second… https://t.co/tWMA3PIS8W
on hold with British Telecom
about 1 month ago
17 minutes on hold trying to talk to BT then suddenly I cant stand that piped musak any more. I dont care about my… https://t.co/R2nG4lVMVC
on hold with British Telecom
about 1 month ago
@bt_uk 45 minutes on hold to be hung up on as soon as someone picked up the phone, appalling! Eve. More appalling w… https://t.co/FcHJKSa70y
on hold with British Telecom
about 1 month ago
@bt_uk I've already spoken to customer services, who spoke to his supervisor. On hold for 20 minutes to come back… https://t.co/WgEQDck6bW
on hold with British Telecom
about 1 month ago
Remember when we didn't have a BT working phone? I waited for the next bill, After 40 minutes on hold and chats - I… https://t.co/2lE5yD2ajW
on hold with British Telecom
about 1 month ago
@bt_uk I spent 45 minutes on hold to speak to someone for 5 minutes. She put me on hold to run a broadband test but… https://t.co/N9AbUj3mA1
on hold with British Telecom
about 1 month ago
@bt_uk I’ve been trying to contact someone on your team on multiple occasions, I get put on hold for hours and do n… https://t.co/MaxdYjGgyc
on hold with British Telecom
about 1 month ago
@bt_uk hi, I’ve just sat on hold for 30 minutes. Finally got through to speak to someone and they cut the line off… https://t.co/WNlSaGkU5K
on hold with British Telecom
about 1 month ago
@bt_uk The txt says reply with NEXT to get someone out but it wont let me reply. It blocks my txt. I was on hold for 50mins before that
on hold with British Telecom
about 1 month ago
Can't wait to get my keys this week bt I womt believe it til I see it since they been on hold for a little
on hold with British Telecom
about 1 month ago
@bt_uk I have been on hold for 50 mins and 30 mins.. can you let me know your hold times and how long you expect customers to be on hold?
on hold with British Telecom
about 1 month ago
@bt_uk been on hold for 50 minutes for the phone line to go dead! Excellent!!
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