Complaints for British Telecom

This is a real-time view of Twitter complaints for British Telecom

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Telecom
about 1 day ago
@SkyUK not faring much better than BT, on hold for about ten minutes to find I've been put through to the wrong tea… https://t.co/CXjcPdO1JN
on hold with British Telecom
about 2 days ago
@TomkinsonR I do not want to see this. On hold with BT right now - steady orange as far as the eye can see 😞
on hold with British Telecom
about 5 days ago
@BTCare That’s the number I’m on hold with, 25 minutes and counting. Anyone would think that @bt_uk are trying to m… https://t.co/tGz9XuxcEo
on hold with British Telecom
about 5 days ago
@BTCare I’ve been on hold for 20 minutes, passed from 3 different call handlers. All I want to do is cancel my BT S… https://t.co/UCWwh4GFRq
on hold with British Telecom
about 1 week ago
@BTCare about to hit the 30 minute mark on hold with the handler.... #Painful
on hold with British Telecom
about 1 week ago
@bt_uk join a £42.99 contract to be charged £65 & your customer service don’t even know why & put me on hold for 20… https://t.co/PClhFAarzb
on hold with British Telecom
about 1 week ago
@BTCare I've just been on hold for 30 mins and then the call dropped so I don't know if it's being sorted
on hold with British Telecom
about 1 week ago
@BTCare Thats not a response to the tweet is it? Why can nobody find the product? Why does the phone go down after being on hold for 20+mins
on hold with British Telecom
about 1 week ago
@bt_uk Answer your phone, I've paid for Bt sport and it hasn't been upgraded, been on hold for 20 minutes. Sort it out.
on hold with British Telecom
about 2 weeks ago
@bt_uk Just put on hold for 30 mins. Terrible customer service experience!!! Can someone contact me re faulty broadband
on hold with British Telecom
about 2 weeks ago
@BTCare phoning me up and then putting me on hold for 20 mins... Wtf?
on hold with British Telecom
about 2 weeks ago
@bt_uk Your customer service team deals with problems (like you over-charging), by keeping customers on hold for 45 mins, dreadful service!
on hold with British Telecom
about 2 weeks ago
@BTCare Eventually, but 20+ minutes on hold to pay a bill is ridiculous, all because you use pathetic outbound call centres who are USELESS.
on hold with British Telecom
about 2 weeks ago
@BTCare Thanks Dee, will do. Don’t want the usual 98 hours on hold though, is there a number you can dm me?
on hold with British Telecom
about 2 weeks ago
@BTCare The Muppet Show is now in full flow , no call back as promised , I call you & been on hold for over 15 minutes 🤡🤡
on hold with British Telecom
about 2 weeks ago
@telfordlive Thanks just checking TL. I should have put him on hold for 40 minuets like BT do! 😂. Your call is important to us.
on hold with British Telecom
about 2 weeks ago
@BTCare hi I’ve been on hold for a very long time trying to speak to someone about my internet not working.
on hold with British Telecom
about 3 weeks ago
I’m forever on hold with bt
on hold with British Telecom
about 3 weeks ago
@BTCare @bt_uk After your team mistakenly sent debt collectors and then promised this was resolved - I have now been on hold for 30 min 😱
on hold with British Telecom
about 3 weeks ago
@BTCare What is the number please??? Will I be kept on hold for hours with all the other folks desperate for a service from the monopolist ?
on hold with British Telecom
about 3 weeks ago
Spending our lives on hold with @bt_uk 😫
on hold with British Telecom
about 3 weeks ago
@bt_uk been on hold for 30 minutes now trying to activate my BT sport account for my iPad and phone. Any chance you can resolve this??
on hold with British Telecom
about 3 weeks ago
@BTCare Just called you about it and was on hold for 20 mins then spoke to someone who was not helpful in the sligh… https://t.co/Aid1bguiYs
on hold with British Telecom
about 4 weeks ago
@BTCare They certainly did. On the phone trying to sort it now but been on hold for 20 mins.. 🙄🙄
on hold with British Telecom
about 1 month ago
@bt_uk On hold for a further 6 minutes @bt_uk to now speak will billing! This is becoming a joke... #poorservice
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions