Complaints for Commonwealth Bank

This is a real-time view of Twitter complaints for Commonwealth Bank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Commonwealth Bank
about 12 hours ago
Hi @CommBank My bank card pin isn't working and I've been on hold for over 30 minutes. I have to make a payment but… https://t.co/eFb33q8JtA
on hold with Commonwealth Bank
about 6 days ago
@CommBank @CommBank heading to 55 minutes on hold
on hold with Commonwealth Bank
about 1 month ago
@CommBank how come you keep customers on hold for 40 minutes without answer yet if I press 1 for new home loan I ge… https://t.co/xweUSzj04B
on hold with Commonwealth Bank
about 1 month ago
@CommBank clearly need to employ more staff! On hold for over an hour listening to you’re terrible hold music !
on hold with Commonwealth Bank
about 1 month ago
@CommBank can’t get through to change my home loan, on hold for an hour and a half. Yet you still think it’s ok to charge me a higher rate.
on hold with Commonwealth Bank
about 1 month ago
Commonwealth Bank really got me on hold for over an hour
on hold with Commonwealth Bank
about 1 month ago
Hey @CommBank been on hold for over two hours. What’s the wait time currently??
on hold with Commonwealth Bank
about 1 month ago
@CommBank hi guys. Been on hold for 55 minutes now. What’s the current wait time to get through to someone re: home loans
on hold with Commonwealth Bank
about 1 month ago
@CommBank just spent 44 minutes on hold to set up online banking and the line dropped out. When is a good time to c… https://t.co/pgbtCbNhSE
on hold with Commonwealth Bank
about 2 months ago
@CommBank this is beyond - on hold for over 2 hours. Haven’t spoken to anyone yet #itsmymoney https://t.co/La1kigFBlU
on hold with Commonwealth Bank
about 2 months ago
Hey @CommBank 3 hours on hold! Seriously???? Call local branch and asked to leave a message. #bankingasusual ? #australia
on hold with Commonwealth Bank
about 2 months ago
@CommBank Does that apply for 2-to-sign or will I have to sit on hold for hours again?
on hold with Commonwealth Bank
about 2 months ago
@CommBank been on hold for almost 2 hours. WFH mum here. Why is there no call back system???????
on hold with Commonwealth Bank
about 2 months ago
@CommBank WTF is going on with the call centre been on HOLD for an Hour now….
on hold with Commonwealth Bank
about 2 months ago
20 minutes on hold and not able to speak @ro a single person @CommBank in regards to fraudulent activity on my car… https://t.co/IIj4RzOUKj
on hold with Commonwealth Bank
about 2 months ago
@CommBank I’ve been on hold for 35 mins... you ok?
on hold with Commonwealth Bank
about 2 months ago
Hi @CommBank I’ve been on hold for 30 minutes and have tried to call a few times this week to lodge a credit card d… https://t.co/jU6q0uYXF6
on hold with Commonwealth Bank
about 2 months ago
@CommBank I’ve been on hold for over an hour to your international number, no option to receive a callback, just th… https://t.co/fnpQenxvZO
on hold with Commonwealth Bank
about 2 months ago
@CommBank Not sure where you got Evan from, but I've been on hold for over 3 hrs. Surely you anticipated the backla… https://t.co/ldcAYWLNQz
on hold with Commonwealth Bank
about 2 months ago
@CommBank can someone please get in contact with me? I been on hold for an hour and calling from Canada.
on hold with Commonwealth Bank
about 2 months ago
@CommBank No I didn’t get to speak to anyone. After 6 hours on hold I gave up
on hold with Commonwealth Bank
about 2 months ago
@CommBank I’ve sent you a DM after waiting on hold for hours both yesterday and today. Can you please check your messages.
on hold with Commonwealth Bank
about 2 months ago
@Timboc68 @CommBank I've been on hold for a little over five hours. It means i've heard that music and thank you fo… https://t.co/mETHgLjjqQ
on hold with Commonwealth Bank
about 2 months ago
@CommBank 3 hours on hold and still going. Great customer service #onhold #dontwanttotalktoyou https://t.co/6hATboWtgd
on hold with Commonwealth Bank
about 2 months ago
@CommBank Sorry but that’s a little pointless. I spent 90 minutes on hold earlier and I got to speak to someone who… https://t.co/lJ8wjKtldy
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions