Complaints for Compass Bank

This is a real-time view of Twitter complaints for Compass Bank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Compass Bank
about 2 days ago
Spent more than 60 minutes on hold to unblock a debit card @BBVACompass what a terrible customer service!!
on hold with Compass Bank
about 3 weeks ago
@BBVACompass been on hold for 30 mins following up on a wire that should have cleared Friday. Been transferred twice and assured no wait
on hold with Compass Bank
about 3 months ago
@BBVACompass your customer service sucks. I've been on hold for 45 mins & was hung up on. Couldn't even request a call online. @bbva
on hold with Compass Bank
about 5 months ago
@BBVACompass on hold for 35 minutes then they can't help me! Can't wait to refinance and leave @BBVACompass
on hold with Compass Bank
about 5 months ago
On hold with @BBVACompass for 17 minutes so far, didn’t realize everybody took a lunch break at the same time?
on hold with Compass Bank
about 5 months ago
@BBVACompass is the WORST. On hold for an hour, just trying to give them some of my hard-earned money and they can't be bothered to it.
on hold with Compass Bank
about 6 months ago
@BBVACompass NO assistance. In fact, I hve been on hold for 45 minutes while sitting in YOUR branch w/YOUR bank officer.
on hold with Compass Bank
about 6 months ago
@BBVACompass Online banking has been compromised. On hold for an hour. All accounts frozen. Poor customer service.
on hold with Compass Bank
about 6 months ago
@BBVACompass No. After being on hold for 55+ minutes, someone finally answered.
on hold with Compass Bank
about 6 months ago
@BBVACompass being transferred to wrong lines after sitting on hold for 30 minutes among other things that 140 characters don't cover.
on hold with Compass Bank
about 6 months ago
@BBVACompass after the week we've had with you the fact that we are disconnected after 45 minutes on hold is crazy. Someone needs to call us
on hold with Compass Bank
about 7 months ago
Nothing quite like being on hold for 20+ minutes with @BBVACompass only to get hung up on 🙄
on hold with Compass Bank
about 9 months ago
@BBVACompass Can you please tell me why I'm on hold for over 30 min w/20 more to go for customer support? This is completely unacceptable
on hold with Compass Bank
about 9 months ago
Been on hold with @BBVACompass for 24 minutes. This bank sets an entirely new standard for HORRENDOUS customer service. I'm Out!
on hold with Compass Bank
about 10 months ago
@BBVACompass been on hold for 20 min with Business Relationship Services - just want to make an appt. to set up my check scanner. Help?
on hold with Compass Bank
about 11 months ago
@BBVACompass on top of tht I spend 45 minutes on hold just for your operator to answer then hang up on me. Unacceptable
on hold with Compass Bank
about 1 year ago
@BBVACompass on hold for over 30 mins wait for phone support
on hold with Compass Bank
about 1 year ago
Really @BBVACompass Was on hold for over 15 minutes and as soon as someone answered the call, the call was released. #callavoidance #bbva
on hold with Compass Bank
about 1 year ago
@BBVACompass Hey question for you, is it standard practice to toss your customers around for 4 hours and have them on hold for over an hour?
on hold with Compass Bank
about 1 year ago
14 minutes on hold and still waiting. I could just drive to a fucking branch in this time! 🙄 @BBVACompass https://t.co/FhjS1UljGr
on hold with Compass Bank
about 1 year ago
@BBVACompass 1 hr on hold for an ATM card issue, then a smarta$$ phone rep who hung up when I asked to speak to his supervisor. A+ Cust Srvc
on hold with Compass Bank
about 1 year ago
37 minutes on hold with @BBVACompass , then disconnected. Apparently high call volume for NBA card rewards during NBA finals surprised them.
on hold with Compass Bank
about 1 year ago
@BBVACompass I just don't know why there was no one after hours to help unlock my acct. I've been on hold for 15 minutes waiting now
on hold with Compass Bank
about 1 year ago
@BBVACompass 45 minutes on hold for #CustomerService and still holding! Wow. Brutal....
on hold with Compass Bank
about 1 year ago
@BBVACompass 800-273-1057 is what I dialed for online banking questions,and spent 13 minutes on hold/tranferring to other people
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