Complaints for Crate and Barrel

This is a real-time view of Twitter complaints for Crate and Barrel

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Crate and Barrel
about 8 hours ago
Well into my third hour on hold with @CrateandBarrel after a number of already frustrating experiences in the weeks… https://t.co/3HiWPvISdZ
on hold with Crate and Barrel
about 1 day ago
@CrateandBarrel I’ve tweeted you guys twice and have been on hold for over 1.5 hours. This is absurd. I ordered 6 g… https://t.co/N2XCexZ8cz
on hold with Crate and Barrel
about 1 day ago
@CrateandBarrel it would be great to not be on hold for more than an hour while people are delivering furniture to… https://t.co/y0bB7EJrOJ
on hold with Crate and Barrel
about 2 days ago
@CrateandBarrel after being on hold for a CS rep for 2 hours 15 min! Someone says hi. Asks me what I needed and call cuts off! Disgrace!
on hold with Crate and Barrel
about 2 days ago
@CrateandBarrel been on hold for over 2 hours with customer service to schedule a delivery Not so sure I would reco… https://t.co/Pq4LoKtOJU
on hold with Crate and Barrel
about 2 days ago
@CrateandBarrel - I’ve been on hold for a total of 3 hours, tried emailing and reaching out to my local store. I am… https://t.co/pKYFRBfbKB
on hold with Crate and Barrel
about 3 days ago
@CrateandBarrel I’ve been on hold for over an hour.... 🤦🏻‍♀️😒 https://t.co/VMWLhaLes4
on hold with Crate and Barrel
about 1 week ago
For those who care @CrateandBarrel 3 hours on hold to speak to a customer service rep who offered me nothing but pi… https://t.co/XNlyku2tLz
on hold with Crate and Barrel
about 1 week ago
@CrateandBarrel spent 2.5 hours on hold yesterday and no one ever took my call. I know these are tough times and I… https://t.co/8Tog6yYN7w
on hold with Crate and Barrel
about 1 week ago
@cronair @CrateandBarrel Have I read this correct, 6 hours on hold?
on hold with Crate and Barrel
about 1 week ago
@CrateandBarrel hours and hours on hold -- to discuss an ordered that was delivered & installed today - and obvious… https://t.co/Osmez5wXB6
on hold with Crate and Barrel
about 1 week ago
Hey @CrateandBarrel I’ve been on hold for more than an hour and thirty minutes. Is there a more efficient way to g… https://t.co/KFsZKLefgI
on hold with Crate and Barrel
about 1 week ago
@CrateandBarrel 3 hours and 14 minutes on hold to schedule a delivery...tried your call back feature. No one calls back. Please help!
on hold with Crate and Barrel
about 1 week ago
Been on hold with @CrateandBarrel for 1 hour and 45 minutes to correct a mistake they made, twice. Day 3 I’m attemp… https://t.co/1j21AzK4Wz
on hold with Crate and Barrel
about 1 week ago
@CrateandBarrel unbelievable!! Just hit the 3 hour and 16 minutes on hold with your customer service department and… https://t.co/vcbcHzHBwy
on hold with Crate and Barrel
about 1 week ago
@CrateandBarrel , still on hold with customer service after 2 hours and 6 minutes and the music on hold is torture!… https://t.co/vMIWdrhUOr
on hold with Crate and Barrel
about 1 week ago
@CrateandBarrel I have been on hold for about 2 hours and left a callback # 5+ hours ago. Is anyone home? How long… https://t.co/DtoG6ro0G5
on hold with Crate and Barrel
about 1 week ago
Ridiculous. 2nd day in a row on hold with @CrateandBarrel for more than 90 minutes checking on an order that was d… https://t.co/4t3nIkszBD
on hold with Crate and Barrel
about 2 weeks ago
@CrateandBarrel Returned an item on the 14th of April, still no refund or response from C&B. Presently on hold with them for 31m.
on hold with Crate and Barrel
about 2 weeks ago
@CrateandBarrel I spent 2+ hours on hold trying to talk to someone today regarding an order I’ve placed, without su… https://t.co/N6dL4OTW8T
on hold with Crate and Barrel
about 2 weeks ago
@CrateandBarrel Lost order 328656630. After being on hold for almost a hour and sending a message over your websit… https://t.co/PGQojPKkC2
on hold with Crate and Barrel
about 2 weeks ago
@CrateandBarrel I have been on hold for a long time for several days and sent a few emails - can someone please con… https://t.co/KLSUkknfKs
on hold with Crate and Barrel
about 2 weeks ago
@CrateandBarrel I was on hold for over two hours, then the call just dropped, after C&B texted me and emailed me se… https://t.co/ZUUsdyKVyL
on hold with Crate and Barrel
about 2 weeks ago
@CrateandBarrel been on hold for over 2 hours just to ask a question. What’s going on? https://t.co/xh7GwIfKMI
on hold with Crate and Barrel
about 2 weeks ago
42 mins on hold with you and counting @CrateandBarrel ....you have my money but I don’t have my merchandise!! not o… https://t.co/PT38dvMWJe
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions