Complaints for District of Columbia Office of Tax and Revenue

This is a real-time view of Twitter complaints for District of Columbia Office of Tax and Revenue

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 4 days ago
@DC_OTR been on hold with the refund response unit for 40 min now. Does anyone work at this office?!?!? This is absurd!
about 6 days ago
Hi, @DC_OTR I was on hold for an hour yesterday. Can someone help me with my tax Q? Still haven't received. Halp.
about 1 week ago
I have been on hold with the @DC_OTR for 40 minutes. This is so bad
about 2 weeks ago
@DC_OTR I have been on hold for at least an hour. I saw online that I am to receive a return verification notice,… https://t.co/WeV2yD9eql
about 4 weeks ago
@DC_OTR been on hold for an hour. Help me out
about 1 month ago
@DC_OTR Hello, I have been on hold for over 20 min. Is there a way to contact support via email? I didn't receive m… https://t.co/HmQVnD6pkq
about 1 month ago
@DC_OTR I was on hold for more than 45 minutes waiting to speak with someone earlier this week. The office closed… https://t.co/4pmn69Hxfg
about 1 month ago
@DC_OTR hi I've been on hold for over an hour, can someone please help me out
about 1 month ago
@DC_OTR I've been on hold for 45 minutes; any updates on what the actual hold time is???
about 1 month ago
@DC_OTR Hi! On hold for ~20 mins - Can't file FR127 Individual extension on your website - coding cutoff says 4/17… https://t.co/iPfm0icxLp
about 1 month ago
@DC_OTR I have been on hold for over an hour trying to resolve an issue with my refund. There has to be a better wa… https://t.co/zYw8KPeywl
about 1 month ago
Been on hold for 51 minutes and counting with @DC_OTR to find out the status of my 2014 refund. Taxation without Re… https://t.co/eQnYK7zggJ
about 1 month ago
Been on hold for 51 minutes and counting with @DC_OTR to find out the status of my 2014 refund. Taxation without Re… https://t.co/tZA3OjaF4K
about 1 month ago
Love being on hold with @DC_OTR for over an hour. Just tryna confirm my identity so I can finalize my return 😥
about 2 months ago
@DC_OTR hello! i have been on hold for 35 mins trying to track down my refund that the website indicates was sent on 3/5! help!
about 2 months ago
@DC_OTR can you please have someone contact me? I'm having issues again and was on hold for 20 mins earlier today.… https://t.co/gQlsHcZKxb
about 2 months ago
@DC_OTR Are you guys open today? I've been on hold for an hour and just have one question 😓
about 2 months ago
15 minutes on hold with @DC_OTR to convince YOU to deposit MY check. What is wrong with this? Do better.
about 2 months ago
Been on hold for over 20 minutes with @DC_OTR just so I can try to get my tax refund. Fast and efficient processes… https://t.co/77r329g6tb
about 11 months ago
Email address from online FR-500 doesn't work. On hold for 15+ mins with @DC_OTR Will Twitter work? Not the best customer service so far.
about 11 months ago
@DC_OTR needs an automated callback service for when their call time wait is over 5 mins. I've been on hold for 20 mins & it's #Ridiculous
about 1 year ago
@DC_OTR On hold for 25 min; had to hang up to return to work. Can't call after work hours because you're not open. What are my options?
about 1 year ago
@DC_OTR I have been on hold for almost 40 minutes. What is going on over there?
about 1 year ago
@DC_OTR What is the typical wait time for the call? I've been on hold for 25+ now. Calling about a refund that was issued but not received.
about 1 year ago
@DC_OTR I finally was helped by a very polite employee. But first I was on hold for 15 mins 😕
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions