Complaints for EDF Energy

This is a real-time view of Twitter complaints for EDF Energy

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with EDF Energy
about 4 days ago
On hold with @edfenergy for a good hr so far just to set up an account so I can send a meter reading, b/c paradoxic… https://t.co/tjGhE8amBW
on hold with EDF Energy
about 1 week ago
edf Energy is scumb Poor custermer service are rude and unhelpful. They put me on hold for hours, and cut the line… https://t.co/S82CceeXCa
on hold with EDF Energy
about 2 weeks ago
@edfenergy not a great start for a potential new customer for you to hang up on the phone after being on hold for 30 minutes 👍
on hold with EDF Energy
about 2 weeks ago
@edfenergy Hi there I’ve been on hold for 40mins only to have the phone put down on me when I got through. Please c… https://t.co/e3HcY4z1aM
on hold with EDF Energy
about 1 month ago
32 minutes on hold at EDF Energy and counting. Wonder why that appalling level of service is legal. #EDF
on hold with EDF Energy
about 1 month ago
@edfenergy Hi, i have called twice and been on hold for 20 minutes for each call with no one answering. If I change… https://t.co/EkZq8qjcJs
on hold with EDF Energy
about 1 month ago
@edfenergy on pre payment cannot top up, not working!! no emergency credit, stuck on hold for 35 mins still waiting!!
on hold with EDF Energy
about 1 month ago
50 minutes on hold @edfenergy it’s not like I’m not paying you enough to properly staff your lines. Sort it ffs
on hold with EDF Energy
about 1 month ago
@MartinSLewis Not a single response from @edfenergy on Twitter, Whatapp service, Text and just on hold for over 45 mins with nothing so far.
on hold with EDF Energy
about 1 month ago
@edfenergy Urgent on hold for an hour then phone goes dead!!!
on hold with EDF Energy
about 1 month ago
@edfenergy How am I meant to top up?? Currently been on hold for 50 minutes, it’s appalling
on hold with EDF Energy
about 1 month ago
@edfenergy Can I send you the photos by private message on Twitter? I was on hold for over an hour and gave up.
on hold with EDF Energy
about 1 month ago
@edfenergy so, I was on hold for over half an hour - only for your customer service adviser to put down the phone!… https://t.co/GCDOZ2mAzw
on hold with EDF Energy
about 1 month ago
@edfenergy 20 minutes on hold and still no response. You can't just increase peoples direct debits and then refuse to speak to them !
on hold with EDF Energy
about 1 month ago
@edfenergy @ofgem please can we get a new smart meter no help from EDF left on hold for ages.
on hold with EDF Energy
about 1 month ago
@edfenergy can’t thank you enough for a night with no heating and 2 children under 5! 5 hours on hold over 3 calls… https://t.co/vaUwcIPSNQ
on hold with EDF Energy
about 1 month ago
@edfenergy on hold for over an hour to be cut off... terrible customer service... live chat is blocked by a bot, to… https://t.co/1tglbZpFik
on hold with EDF Energy
about 1 month ago
What a joke!!! @edfenergy I was on hold for an hour and then after 1 minute the call handler hung up!!!! Please h… https://t.co/jrDu9Beejv
on hold with EDF Energy
about 2 months ago
@edfenergy I tried this number but was on hold for a long time, no one answered
on hold with EDF Energy
about 2 months ago
@edfenergy hi been answered and now on hold for at least 20 mins, has he gone for a break?
on hold with EDF Energy
about 2 months ago
@edfenergy please could you contact me? Was on hold for over half an hour to speak to someone, then as I was connec… https://t.co/LFOzH1ksfY
on hold with EDF Energy
about 2 months ago
@edfenergy still no call or resolution despite calling many times and being on hold for hours! https://t.co/RBJglwjV3R
on hold with EDF Energy
about 2 months ago
@edfenergy I am currently 58 minutes on hold trying to get through, not even music left so I assume line's dead? no… https://t.co/nzKxi1JJ3M
on hold with EDF Energy
about 3 months ago
@edfenergy nice of them to leave my sister on hold for 20 mins just to cut her off!
on hold with EDF Energy
about 3 months ago
@edfenergy what is wrong with your shop? Over 3 days I have now spent over 2 hours on hold without ever speaking to someone, FS
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