Complaints for Eurostar

This is a real-time view of Twitter complaints for Eurostar

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Eurostar
about 1 week ago
@Eurostar helpline which I believed incurred a £10 fee, after being on hold for over 10 minutes, I got through to a… https://t.co/KnKRtiTPaB
on hold with Eurostar
about 1 week ago
@Eurostar I made a booking. No email confirmation. On hold with customer service for 20 minutes.Then told that digi… https://t.co/PZQL4gvRVa
on hold with Eurostar
about 1 month ago
@Eurostar I do love being on hold for over 25 minutes!! I would do it online but your site isn't working either #nothappy
on hold with Eurostar
about 2 months ago
@Eurostar Can't book a train online (says no more seats available despite them appearing) and been on hold for 20 mins - can some help
on hold with Eurostar
about 3 months ago
Hey @eurostar TERRIBLE, awful customer service. Been on hold for 57minutes with no reason as to why. Pathetic.
on hold with Eurostar
about 3 months ago
@Eurostar @Eurostar we've now been on hold for 35 minutes total. Is there anything you can do to help?
on hold with Eurostar
about 3 months ago
@Eurostar we've been trying to make a group booking for our students, on hold for 20 mins & counting this morning. What are we doing wrong?
on hold with Eurostar
about 3 months ago
@Eurostar There's no point, was on hold for 40 mins. Do you have an email address? #ridiculous
on hold with Eurostar
about 3 months ago
@Eurostar I have been trying to call for and have been on hold for an hour, no answer whatsoever.
on hold with Eurostar
about 3 months ago
@Eurostar I have been on hold for 30minutes!! I have private messaged you and tweeted! Why am I not getting a response
on hold with Eurostar
about 3 months ago
@Eurostar I have been trying to call for and have been on hold for an hour, no answer whatsoever.
on hold with Eurostar
about 3 months ago
@Eurostar been on hold for an hour. 1 hour 20 mins yesterday. What is going on?
on hold with Eurostar
about 3 months ago
@Eurostar I've been on hold for 50 minutes trying to change my cancelled booking and your website is stuffed. How do I get this fixed?! 😡
on hold with Eurostar
about 3 months ago
@MrgxDelParking @Eurostar I've seen advice not to call because they'd be busy (ofc) and I've been on hold for 20+ minutes!
on hold with Eurostar
about 3 months ago
@dia_n_ne @Eurostar On hold with call centre for 30 minutes now, will post if I have any success.
on hold with Eurostar
about 3 months ago
@Eurostar Trying to change this since 6pm - nothing works. Need to be in Paris tmrw for a wedding. On hold for an h… https://t.co/v57QegVPVJ
on hold with Eurostar
about 3 months ago
@Eurostar My train was cancelled, I have been on hold for more than an hour and the website won't let me change my train. What is going on??
on hold with Eurostar
about 3 months ago
I've now been on hold with @Eurostar customer service for 45min. #EurostarChaos https://t.co/t6JUZaNmcD
on hold with Eurostar
about 4 months ago
@Eurostar - is there an issue with your concessions line? Been on hold for 20mins five times in last week with no answer. Thanks.
on hold with Eurostar
about 4 months ago
@Eurostar I've been on hold for over 40 minutes - is your customer service phone line down??
on hold with Eurostar
about 4 months ago
@Eurostar been on hold for 30 min cos wrong name appears in booking. help!
on hold with Eurostar
about 4 months ago
@Eurostar 45 Minutes on hold.... for frequent traveller customer services, after being told instantly online to call this number ....
on hold with Eurostar
about 4 months ago
@Eurostar Thanks. I was on hold for 20 mins so gave up. Too long to explain on twitter unfortunately
on hold with Eurostar
about 4 months ago
@Eurostar can anyone help me? Been on hold for 20 mins 😩cant find my husband's e ticket in the he emails!
on hold with Eurostar
about 4 months ago
@Eurostar after being on hold for 40 mins being told I can't get a refund of a tkt that has cost £340 to Lille
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions