Complaints for First Utility

This is a real-time view of Twitter complaints for First Utility

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with First Utility
about 4 weeks ago
@FirstUtility anybody working in your call centre ??? Been on hold for 10 mins 😡
on hold with First Utility
about 3 months ago
@FirstUtility been on hold for 15 mins for someone to answer ignore me and put me back on hold 👍🏻 25 mins on hold a… https://t.co/YoLgwoDIU2
on hold with First Utility
about 3 months ago
@FirstUtility 15 minutes on hold trying to talk to someone only for your useless system to disconnect me as soon as somebody answered 😡
on hold with First Utility
about 4 months ago
Please will someone @FirstUtility answer the phone. Been on hold for over 10 mins then you disconnected the call...… https://t.co/RpORiGyK9C
on hold with First Utility
about 4 months ago
11 Minutes on “Hold” with dreadful music / information enough to drive a person mad ! #poorcustomerservice #firstutility
on hold with First Utility
about 7 months ago
@FirstUtility where's my smart meter I have stayed in for all morning? On hold for 30 minutes just to try and get an answer. Jokers
on hold with First Utility
about 7 months ago
@FirstUtility Listened to an option list as long as my arm and then on hold for 5 minutes on a call I'm paying for.… https://t.co/dq7XtW01Xz
on hold with First Utility
about 9 months ago
@FirstUtility I've been on hold for over 15 minutes and this is my 2nd day of trying 🙈
on hold with First Utility
about 9 months ago
@FirstUtility I already tried calling been on hold for 15 minutes and still noone answered I don't have time to hol… https://t.co/amnofpQ5vU
on hold with First Utility
about 9 months ago
@FirstUtility I have been trying to speak to someone for months - often being left on hold for 45 mins plus and hav… https://t.co/ttaP8Cx6mz
on hold with First Utility
about 9 months ago
Went to @BootsUK came home and spent 30 mins on hold with @FirstUtility then my Mum rings when I’m about to run a r… https://t.co/WD087rCXVk
on hold with First Utility
about 9 months ago
@raywhu @FirstUtility 35 minutes on hold Wednesday to them
on hold with First Utility
about 9 months ago
Best of luck contacting First Utility First not easy to find a number then on hold for 10mins listening to music!
on hold with First Utility
about 10 months ago
Minute 17 on hold with @FirstUtility and I am really unimpressed.
on hold with First Utility
about 11 months ago
@FirstUtility disgraceful.Sat on hold for 15 mins only to be told that the phone number that FirstUtility gave me was incorrect!! Useless
on hold with First Utility
about 11 months ago
@FirstUtility on hold for 20 minutes then my call was answered and cut off before anyone spoke
on hold with First Utility
about 11 months ago
@FirstUtility That's a shame, I was on hold for 5 minutes before I got disconnected. Which option should I select?
on hold with First Utility
about 11 months ago
@FirstUtility 1st call dropped after 7 minutes on hold...2nd time we got through to Elizabeth, and she was awesome,… https://t.co/q37AfA39RH
on hold with First Utility
about 11 months ago
Spent 25 minutes on hold to @FirstUtility 😡 but managed to save my customer £480 per year on his Gas and Electric direct debit plan 😀
on hold with First Utility
about 1 year ago
@FirstUtility how can I pay a bill when you keep me on hold for 45 minutes while you look up something then disconnect my call.
on hold with First Utility
about 1 year ago
@FirstUtility I keep getting put on hold for 30 minutes at a time
on hold with First Utility
about 1 year ago
@FirstUtility Totally incompetent staff, I've been on hold for 20 mins trying to stop my mums account due to her pa… https://t.co/feEw1LNKv8
on hold with First Utility
about 1 year ago
@FirstUtility incompetent staff been on hold for 20 mins trying to stop my mums account due to her passing away, still unresolved
on hold with First Utility
about 1 year ago
@FirstUtility Finally got thro @FirstUtility Helpful person but took 12 minutes on hold! #poorcustomerservice
on hold with First Utility
about 1 year ago
Got completely frustrated with poor service and constant holding with @first_utility- just switched to @SoEnergyUK in less than 3 minutes !!
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