Complaints for First Utility

This is a real-time view of Twitter complaints for First Utility

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with First Utility
about 1 week ago
@FirstUtility been on hold for 15 mins for someone to answer ignore me and put me back on hold 👍🏻 25 mins on hold a… https://t.co/YoLgwoDIU2
on hold with First Utility
about 1 week ago
@FirstUtility 15 minutes on hold trying to talk to someone only for your useless system to disconnect me as soon as somebody answered 😡
on hold with First Utility
about 1 month ago
Please will someone @FirstUtility answer the phone. Been on hold for over 10 mins then you disconnected the call...… https://t.co/RpORiGyK9C
on hold with First Utility
about 1 month ago
11 Minutes on “Hold” with dreadful music / information enough to drive a person mad ! #poorcustomerservice #firstutility
on hold with First Utility
about 4 months ago
@FirstUtility where's my smart meter I have stayed in for all morning? On hold for 30 minutes just to try and get an answer. Jokers
on hold with First Utility
about 5 months ago
@FirstUtility Listened to an option list as long as my arm and then on hold for 5 minutes on a call I'm paying for.… https://t.co/dq7XtW01Xz
on hold with First Utility
about 6 months ago
@FirstUtility I've been on hold for over 15 minutes and this is my 2nd day of trying 🙈
on hold with First Utility
about 6 months ago
@FirstUtility I already tried calling been on hold for 15 minutes and still noone answered I don't have time to hol… https://t.co/amnofpQ5vU
on hold with First Utility
about 6 months ago
@FirstUtility I have been trying to speak to someone for months - often being left on hold for 45 mins plus and hav… https://t.co/ttaP8Cx6mz
on hold with First Utility
about 6 months ago
Went to @BootsUK came home and spent 30 mins on hold with @FirstUtility then my Mum rings when I’m about to run a r… https://t.co/WD087rCXVk
on hold with First Utility
about 6 months ago
@raywhu @FirstUtility 35 minutes on hold Wednesday to them
on hold with First Utility
about 6 months ago
Best of luck contacting First Utility First not easy to find a number then on hold for 10mins listening to music!
on hold with First Utility
about 7 months ago
Minute 17 on hold with @FirstUtility and I am really unimpressed.
on hold with First Utility
about 8 months ago
@FirstUtility disgraceful.Sat on hold for 15 mins only to be told that the phone number that FirstUtility gave me was incorrect!! Useless
on hold with First Utility
about 8 months ago
@FirstUtility on hold for 20 minutes then my call was answered and cut off before anyone spoke
on hold with First Utility
about 8 months ago
@FirstUtility That's a shame, I was on hold for 5 minutes before I got disconnected. Which option should I select?
on hold with First Utility
about 8 months ago
@FirstUtility 1st call dropped after 7 minutes on hold...2nd time we got through to Elizabeth, and she was awesome,… https://t.co/q37AfA39RH
on hold with First Utility
about 8 months ago
Spent 25 minutes on hold to @FirstUtility 😡 but managed to save my customer £480 per year on his Gas and Electric direct debit plan 😀
on hold with First Utility
about 9 months ago
@FirstUtility how can I pay a bill when you keep me on hold for 45 minutes while you look up something then disconnect my call.
on hold with First Utility
about 11 months ago
@FirstUtility I keep getting put on hold for 30 minutes at a time
on hold with First Utility
about 1 year ago
@FirstUtility Totally incompetent staff, I've been on hold for 20 mins trying to stop my mums account due to her pa… https://t.co/feEw1LNKv8
on hold with First Utility
about 1 year ago
@FirstUtility incompetent staff been on hold for 20 mins trying to stop my mums account due to her passing away, still unresolved
on hold with First Utility
about 1 year ago
@FirstUtility Finally got thro @FirstUtility Helpful person but took 12 minutes on hold! #poorcustomerservice
on hold with First Utility
about 1 year ago
Got completely frustrated with poor service and constant holding with @first_utility- just switched to @SoEnergyUK in less than 3 minutes !!
on hold with First Utility
about 1 year ago
@FirstUtility 28 minutes on hold then you can't find anyone to talk about an issue ongoing since November #Shambles #rubbishcustomerservice
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