Complaints for Hastings Direct

This is a real-time view of Twitter complaints for Hastings Direct

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Hastings Direct
about 1 day ago
52 minutes on hold to Hastings Direct....
on hold with Hastings Direct
about 1 day ago
@HastingsDirect cannot believe I’ve just sat on hold for an hour to try and speak to someone and still nothing! My… https://t.co/TpMPDWrAUq
on hold with Hastings Direct
about 1 day ago
@HastingsDirect any danger of someone answering the phone? 40 minutes on hold!!!!!!
on hold with Hastings Direct
about 2 days ago
@HastingsDirect how can I have been on hold for 30 minutes with no one answering! disgraceful customer service, how do I speak to someone?
on hold with Hastings Direct
about 3 days ago
@HastingsDirect I've been on hold for 15 minutes now. Surely you can't be THAT busy on a Tuesday afternoon...
on hold with Hastings Direct
about 5 days ago
@HastingsDirect IS ANYONE ACTUALLY GOING TO ANSWER THE PHONE? BEEN ON HOLD FOR 35 MINUTES SO FAR....I HAVEN'T EVEN… https://t.co/DZ8GrSt25f
on hold with Hastings Direct
about 5 days ago
@HastingsDirect online chat not trained to deal with me, given the wrong telephone number, then put on hold for 25… https://t.co/k4eAQ3o82I
on hold with Hastings Direct
about 5 days ago
@HastingsDirect my girlfriends been left on hold with you for the last 25 minutes. You fancy answering at some point?
on hold with Hastings Direct
about 5 days ago
If my call was really that important wouldn’t you employ enough agents & I wouldn’t have to wait 15 minutes on hold @hastingsdirect
on hold with Hastings Direct
about 1 week ago
@HastingsDirect hi thankyou for response I was trying to discuss my renewal I have now been on hold for over a hour
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect your customer services are abismal. Been trying to resolve an issue since August. Everytime I ring, on hold for over hour!
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect send messages to their customers with an Urgent message to call them and then not answer. Been on hold for 40 minutes now!
on hold with Hastings Direct
about 2 weeks ago
Well Hastings Direct you finally beat me! 62 minutes on hold, 62 minutes! I have given up.
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect just spent another 15 minutes on hold Appalling customer service that’s over an hour waiting to speak to someone.
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect 26 minutes on hold so far... is this really accepatable??????
on hold with Hastings Direct
about 2 weeks ago
Oh cheers @HastingsDirect - been on hold for over 30 mins of this call waiting for the chap to check with his advis… https://t.co/WNdGl1XhLw
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect 😂 they obviously haven’t tried to call you this weekend. Hours on hold for a quote only to discover your systems are down!
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect why tell a customer you need to speak to them and then hang up after putting them on hold for 30 #notimpressed
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect I've called you guys at least 5x today and I've been on hold for 20mins each time- you need to answer the phone!
on hold with Hastings Direct
about 3 weeks ago
been on hold with @HastingsDirect for over an hour now
on hold with Hastings Direct
about 3 weeks ago
@bruceb_uk @HastingsDirect On hold with them at the moment. 😊
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect does anyone actually work for your company i.ve been on hold for 40 minutes!!!!! finally got through then got cut off!!
on hold with Hastings Direct
about 3 weeks ago
Been on hold for 20 minutes now with @HastingsDirect and on the phone for 52 minutes !! WHAT A JOKEEEEE
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect seriously 42 minutes on hold now. Answer the phone! Shameful way to treat your customers!
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect re: cancelling auto renewal. Been on hold with you for 20+mins. No answer. What other contact options do you have for me?
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