Complaints for Hastings Direct

This is a real-time view of Twitter complaints for Hastings Direct

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Hastings Direct
about 18 hours ago
@HastingsDirect is it normal for your call centre to be absolutely useless? I was on hold for 45 minutes this morni… https://t.co/k27zfRpY60
on hold with Hastings Direct
about 23 hours ago
@HastingsDirect 20 minutes on hold. No indication of length of queue, no call back option, not great.
on hold with Hastings Direct
about 1 day ago
@HastingsDirect How do make a car insurance claim outside of hours? Rang 03333219800 and been on hold for 30 minu… https://t.co/DJvlDFPny6
on hold with Hastings Direct
about 2 days ago
@hastingsdirect - is your van line open? Another 7mins on hold with no response. Clearly customer service is not yo… https://t.co/KNCOfKBboJ
on hold with Hastings Direct
about 6 days ago
@HastingsDirect 25 minutes on hold and counting! Long enough to allow me to search for alternative quotes and chang… https://t.co/SGBAJ9lCdm
on hold with Hastings Direct
about 1 week ago
@HastingsDirect transferred to the wrong person twice and left on hold for more than 40 minutes yesterday before I… https://t.co/Hd4y6YMDXT
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect can someone answer your phone line both phones have been on hold for an hour! Stupid. Hire more staff
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect how can you have your customers on hold for over an hour ?!
on hold with Hastings Direct
about 2 weeks ago
on hold with Hastings Direct
about 2 weeks ago
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect we are now up to 50 minutes on hold. The last time you made me wait 96 minutes on hold is this the… https://t.co/o0S7f6YKMQ
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect here we go again 30 minutes on hold already. Love the business plan if you make people wait long en… https://t.co/tEFPAUxFa2
on hold with Hastings Direct
about 2 weeks ago
10 minutes on hold to talk to @HastingsDirect @hastingshelp before getting put through... Person on the other end o… https://t.co/V89GC5190K
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect Hi, this is the third time today we have been on hold for an hour can we have an email address wher… https://t.co/RMNDGXx7e1
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect anybody answering the so called 24 hr glassline???? Been on hold for over 1 hour???
on hold with Hastings Direct
about 2 weeks ago
Been on hold for 30 minuets @HastingsDirect 🤔
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect 20 minutes on hold now.....how to make sure people can't cancel their policy, never answer the phone!
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect trying to report a fraud and on hold for 25 minutes so far! Not acceptable.
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect are you at work? Been on hold for 45 mins
on hold with Hastings Direct
about 2 weeks ago
Been on hold for 30 mins to @HastingsDirect what kind of customer service is this 😩😩😩😩
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect Been on hold for 40 minutes 😡 Please answer the phone 🙏🏻
on hold with Hastings Direct
about 3 weeks ago
Hastings Direct must be the worst to get in touch with 🙄 25 minutes on hold 🖕🏼
on hold with Hastings Direct
about 4 weeks ago
@HastingsDirect Just sat on hold for 20 mins as you've renewed my car policy and taken £410 despite recorded del le… https://t.co/FDjF0GWn1s
on hold with Hastings Direct
about 1 month ago
@HastingsDirect Even more frustrating is... the girl I spoke to after 75 minutes on hold, can not do quotes, can no… https://t.co/52iTwjJB6s
on hold with Hastings Direct
about 1 month ago
@HastingsDirect been on hold for 30 mins. Please change your background music it’s wank!
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