Complaints for Hastings Direct

This is a real-time view of Twitter complaints for Hastings Direct

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Hastings Direct
about 9 hours ago
@HastingsDirect been on hold for over an hour now trying to cancel a policy. Email address doesn’t work - what’s going on???
on hold with Hastings Direct
about 2 days ago
@HastingsDirect so you're forcing customers to wait on hold for an hour to cancel their autorenewal because the ren… https://t.co/oF9aUOlXtA
on hold with Hastings Direct
about 1 week ago
@HastingsDirect I can't even access documents because of that below and I'm not sitting on hold for 20 mins again c… https://t.co/yzTMnpZ7Vr
on hold with Hastings Direct
about 1 week ago
Sat on hold with @HastingsDirect for 40 minutes about my insurance last month and I get a £168 bill from EE for the… https://t.co/3Itopq3pvC
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect complete waste of time, 15 minutes on hold for 30 second conversation to be told you won't discuss… https://t.co/lpgdQBhJHn
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect I've been on hold for 15 minutes before getting through for 30 seconds and then back on hold. Event… https://t.co/bisiy0Of70
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect how are customers supposed to get hold of you other than sitting on hold for an hour?
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect My husband wants to discuss either changing or cancelling a policy. He was on hold for an hour and… https://t.co/UE9FlNrCCJ
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect thanks for keeping me on hold for a hour and 40 minutes to be told your to busy to help me 🙃 https://t.co/rhUyAbs8lY
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect I was on hold for over an hour and a half then finally got through to somebody who said they needed… https://t.co/yEvC0N3NPf
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect I've been on hold for an hour now after being on hold a further 5 hours this week and I've been hun… https://t.co/fabzf9YtuS
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect shocking customer service. On hold for 50 minutes - is nobody at work today?
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect 45 minutes on hold and counting, do you want me to go elsewhere?
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect 50 minutes on hold with no answer trying to find out why my excess hasn't been refunded. Your drive… https://t.co/qHxK9w4FTb
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect Been on hold for over a hour now. Only want to insure my car!
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect been on hold for 25 mins so far, any chance of a call back please?
on hold with Hastings Direct
about 3 weeks ago
Over 30 minutes on hold with Hastings Direct... seriously considering going to a company that takes their calls!! s… https://t.co/StZ5Qjjem0
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect been on hold for 45mins trying to start a policy with you - not a great start!
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect the worst company for customer service on hold for 30 mins to be put through to someone who doesn’t… https://t.co/1WR4wpI8XT
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect I’ve been on hold for an hour now. So big fun bill and it’s v draining. I want to update a policy w… https://t.co/4i3IhGm45c
on hold with Hastings Direct
about 4 weeks ago
@HastingsDirect When’s the best time to call I’ve given up after being on hold for over half hour lol!
on hold with Hastings Direct
about 1 month ago
@HastingsDirect I’ve had the phone hung up on me 4 times now and then been on hold for over 45 minutes - all I want… https://t.co/J0GPRHrj9X
on hold with Hastings Direct
about 1 month ago
@HastingsDirect @HastingsDirect Tried to ring again this morning and was put on hold for 52 minutes. If you are co… https://t.co/kArTQmkzVX
on hold with Hastings Direct
about 1 month ago
@HastingsDirect 1 hour and 29 minutes on hold my partner has to hang up your customer service is crap why anyone wo… https://t.co/NUuZ5KnZJS
on hold with Hastings Direct
about 1 month ago
@HastingsDirect are an absolute joke to try and get hold of. 27 minutes on hold and counting... Cheers guys 👍
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