Complaints for Hastings Direct

This is a real-time view of Twitter complaints for Hastings Direct

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Hastings Direct
about 10 hours ago
On hold for over 30 mins to @HastingsDirect as the operator I got through to said he couldn’t deal with my policy n… https://t.co/3iygAyffM2
on hold with Hastings Direct
about 1 day ago
20 minutes on hold to @HastingsDirect wonder how long it will take them to answer #sweepstake #ringringringring 🤬🤬🤬
on hold with Hastings Direct
about 2 days ago
@HastingsDirect Thank You, I was on hold for 30 minutes! Then put on hold for another 10 minutes, only to have one… https://t.co/v3lCaq0PjD
on hold with Hastings Direct
about 5 days ago
Hey @HastingsDirect I’ve been on hold for over 30mins and all I want to do is cancel my policy #poorcustomerservice
on hold with Hastings Direct
about 5 days ago
@HastingsDirect really bad customer service. Trying to renew car insurance and already on hold for over 29minutes!… https://t.co/Le7xBMr9Bu
on hold with Hastings Direct
about 5 days ago
@HastingsDirect Is this issue still ongoing? I’ve been on hold for 15 minutes
on hold with Hastings Direct
about 6 days ago
@HastingsDirect been on hold for 20 minutes now. Please can you help me we need a no claims certificate sent to us
on hold with Hastings Direct
about 1 week ago
@HastingsDirect does anyone ever answer a phone?? Can’t be this busy in the evening. Twice been on hold for 15minutes and no answer
on hold with Hastings Direct
about 1 week ago
@HastingsDirect 25 Minutes on hold, only to be told you have nobody who can cancel an auto-renew on a bike policy.… https://t.co/VqHIPpMw84
on hold with Hastings Direct
about 1 week ago
@HastingsDirect I actually managed to get through. Had 2 issues to sort out today. The first I was on hold for 20 m… https://t.co/MDQQSlbAQ0
on hold with Hastings Direct
about 1 week ago
@HastingsDirect how do I stop my insurance renewing without spending several hours on hold?
on hold with Hastings Direct
about 1 week ago
@HastingsDirect I’ve been on hold for over 30 minutes 3 times today. All I want to do I opt out of renewing my policy. Can I email?
on hold with Hastings Direct
about 1 week ago
@HastingsDirect on hold for 40 minutes and really need to speak to someone, any ideas on wait times?
on hold with Hastings Direct
about 1 week ago
@HastingsDirect My wife is losing the will to live, on hold for 15 mins yesterday and 21 minutes today. She sold he… https://t.co/fm4xDFTwDO
on hold with Hastings Direct
about 1 week ago
@cassieweaver92 @HastingsDirect @HastingsDirect put on hold for 20 minutes, staff not bothered. Never again!!! #beyondcrap
on hold with Hastings Direct
about 1 week ago
@HastingsDirect thanks for putting me on hold for 15 mins and then cutting me off. Still not responded to my complaint .... @TheFCA
on hold with Hastings Direct
about 2 weeks ago
Cancelling a car insurance renewal with @HastingsDirect is a pretty awful customer experience. 22 minutes on hold w… https://t.co/E3sumlFpMk
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect I am trying to cancel my renewal and have been on hold for over 20 minutes. Please can someone call… https://t.co/doXh6YyhEc
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect is being left on hold for over 45 minutes an example of excellent service? Increasing renewal price… https://t.co/avVqBaWsfC
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect It's for a van. Same number? I'm not gonna wait on hold for an hour to be told it's a different number for vans.
on hold with Hastings Direct
about 2 weeks ago
30 minutes on hold with @HastingsDirect followed by giving the details to be told the underwriters have left for t… https://t.co/0O7QsYKsgt
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect why do I wait 20 minutes on hold for an operator to give me wrong advice, then call back to be told… https://t.co/HUxAqCjsAl
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect just been on hold for 40 minutes in total, any chance of a call back please?
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect on hold for 40 mins to you in the middle of a week day. My call has been rejected every time I’ve r… https://t.co/fFDehlRwp7
on hold with Hastings Direct
about 4 weeks ago
@HastingsDirect most shocking service in the world 4 phone calls over 20 minutes on hold each time with no answer! #whatajoke
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