Complaints for Hastings Direct

This is a real-time view of Twitter complaints for Hastings Direct

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Hastings Direct
about 11 hours ago
@HastingsDirect Have been trying to get hold of you for a week as need a copy of my policy. Each time on hold for a… https://t.co/xoUF0So5IL
on hold with Hastings Direct
about 17 hours ago
. @HastingsDirect 46 minutes on hold just to add me as a driver to my ill father's insurance- STILL WAITING- GET SOME MORE STAFF
on hold with Hastings Direct
about 19 hours ago
@HastingsDirect been on hold for 15 minutes in work trying to get insurance for a new car with #insurepink this isn… https://t.co/NLoPgIStLe
on hold with Hastings Direct
about 5 days ago
Tried today to phone Hastings Direct to cancel a policy. Second time I have been on hold for 25 minutes before givi… https://t.co/xkEl31rpqZ
on hold with Hastings Direct
about 1 week ago
@hastingsdirect I’ve spent hours on hold yesterday/today trying to arrange a multi car policy with you - I’m alread… https://t.co/cEQgvHc0u1
on hold with Hastings Direct
about 1 week ago
@HastingsDirect between last Thursday and today I’ve spent nearly 2 hours on hold I want to discuss multi car polic… https://t.co/cCvjq9DOGR
on hold with Hastings Direct
about 1 week ago
@HastingsHelp Really appalling service from @HastingsDirect today. On hold for 20 minutes simply to NOT renew a pol… https://t.co/4i7Fw0tqpz
on hold with Hastings Direct
about 1 week ago
@HastingsDirect Well given I tried 3 times to contact someone,was then on hold for 20 mins whilst being passed betw… https://t.co/i1Mj3tLYP2
on hold with Hastings Direct
about 1 week ago
@HastingsDirect 4th day on hold for over 45 mins, really reassuring recorded message to tell me you’re doing everyt… https://t.co/lp3hqeGylt
on hold with Hastings Direct
about 1 week ago
@HastingsDirect been on hold for over 30 minutes trying to speak to a representative but still no answer. Also trie… https://t.co/cjOSGYQ6If
on hold with Hastings Direct
about 1 week ago
@HastingsDirect been on hold for an hour an a half. Absolute joke. won't bother using you guys again!
on hold with Hastings Direct
about 1 week ago
@HastingsDirect I have now been on hold for 25 minutes, what a joke
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect can some give me a message back. You’ve sent me a text to call you, and then I’ve been on hold for 30mins 😡😬😡
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect absolute dreadful !!! On hold for over 50 mins.... Go on live chat and guess what too busy !!!! The… https://t.co/spfeZTxI7Q
on hold with Hastings Direct
about 2 weeks ago
Absolutely dreadful ! On hold for 50 mins !!!!!! Try to go on live chat and guess what? Too busy @HastingsDirect
on hold with Hastings Direct
about 2 weeks ago
@HastingsDirect 21 minutes on hold....your customer is drifting away with the tide
on hold with Hastings Direct
about 3 weeks ago
Been on hold for 25 mins because of @HastingsDirect 👍🏻
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect On what planet is it acceptable to be on hold for over 30 minutes to cancel a policy? 😡😡and I don’t… https://t.co/sOj9aNgPGv
on hold with Hastings Direct
about 3 weeks ago
21mins on hold with @HastingsDirect ...... 🤬
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect I know what it’s like trying to get through on phone I have been on hold for over an hour every time gave up in the end
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect answer the bloody phone so I can see my husband please he’s been nearly 4 hours on hold. Your hold… https://t.co/9Qs9Zil75O
on hold with Hastings Direct
about 3 weeks ago
Been trying for 2 weeks to get through to @HastingsDirect on hold for over 30 mins each time and no one free on cha… https://t.co/kRDE3ueafZ
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect on hold for 15 minutes no answer. Any reason why i should carry on waiting or find a new insurance company?
on hold with Hastings Direct
about 3 weeks ago
@HastingsDirect on hold for over half an hour now trying to renew my policy, is this normal for your customers?
on hold with Hastings Direct
about 3 weeks ago
When you’ve been on hold with @HastingsDirect about your insurance and then they just cut you off. How lovely 👍🏼👍🏼
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions