Complaints for Hilton

This is a real-time view of Twitter complaints for Hilton

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Hilton
about 20 hours ago
@Hilton I’m having a terrible experience at one of your locations right now. No one is answering calls and I’ve been on hold for an hour.
on hold with Hilton
about 21 hours ago
@HiltonHotels needs to learn how to answer their phones. I sat on hold for a total of 3 hours, spread out over 3 se… https://t.co/3XaUP7FCWH
on hold with Hilton
about 1 day ago
@HiltonHotels we were overcharged on a recent stay at a Hilton Garden Inn. I’ve been on hold for over an hour and a… https://t.co/XLi5MV1t5J
on hold with Hilton
about 3 days ago
@Hilton been on hold for over 40 minutes, yesterday on hold for over an hour before giving up. I'm about to cancel… https://t.co/yv3MnAnn5e
on hold with Hilton
about 3 days ago
@HiltonHotels I was trying to cancel my reservation but I was on hold for 30 minutes. How can I cancel?
on hold with Hilton
about 4 days ago
@DoubleTree @HiltonHotels do yall have a chat function? Been on hold with hotel 4 15 minutes. This shouldn't be this hard
on hold with Hilton
about 5 days ago
@HiltonHotels any help here? I’ve been on hold for over an hour and fully believe your subcontractor/security did… https://t.co/1XgMNeGLdU
on hold with Hilton
about 5 days ago
@HiltonHotels @HiltonHonors the agent canceled it for no reason or accidentally. 2 hours on hold is absolutely ridi… https://t.co/0F3sVVqqZi
on hold with Hilton
about 5 days ago
Over an hour on hold with @HiltonHotels to talk to a human only to be out on hold again because she wasn’t able to… https://t.co/L7TCLA01v5
on hold with Hilton
about 5 days ago
@HiltonHelp The customer service for Hilton Honors is the worst I've experienced. On hold for over an hour and st… https://t.co/RQ6WFjufiZ
on hold with Hilton
about 1 week ago
@HiltonHonors can you tell me if the Hilton Riviera Maya is booking to full capacity? Waited on hold for 45 minute… https://t.co/SHVhfK9fuW
on hold with Hilton
about 1 week ago
@HiltonHonors @HiltonHelp @Hilton since when did you start treating members like this on hold for over an hour https://t.co/aeSZv94t1g
on hold with Hilton
about 1 week ago
@HiltonHotels been on hold for an hour now... how?
on hold with Hilton
about 1 week ago
Y’all I’ve been on hold with Hilton Honors for 15 minutes already. I have yet to hear a human’s voice. lmao.
on hold with Hilton
about 1 week ago
@HiltonHotels It's absolutely outrageous that the only way to reach you is by waiting on hold for 30-60 minutes. A… https://t.co/G1SuYmIxWR
on hold with Hilton
about 1 week ago
@HiltonHotels disaster update: sat on hold for almost 20 minutes with no answer & zero response online. Not their f… https://t.co/34OSyWIttV
on hold with Hilton
about 1 week ago
I’m on hold with @HiltonHotels for 7 mins, as their hold talks about”worry free clean stay” while we make our own b… https://t.co/GSdb50PaRN
on hold with Hilton
about 2 weeks ago
@HiltonHotels I have been on hold for 50+ minutes with customer service. How is that acceptable? How is there not a Diamond line?
on hold with Hilton
about 2 weeks ago
@HiltonHotels the level of service is lacking. I’ve spent 2 hours on hold today without reaching a representative.… https://t.co/8coEqIhjpw
on hold with Hilton
about 2 weeks ago
@HiltonHotels yo, someone is using my Hilton Honor points to live it up in China tonight. I’ve been on hold with cu… https://t.co/bigLx9dfiL
on hold with Hilton
about 2 weeks ago
Just spent a 1hr21min on hold with @HiltonHotels all to be told no we won’t price match. We’ve written enough excl… https://t.co/vkgAYGpiOd
on hold with Hilton
about 2 weeks ago
@HiltonHotels "love" your customer service! 🙄 Was on hold for over an hour and thirty minutes, but never talked to… https://t.co/KGhSjA8qB8
on hold with Hilton
about 2 weeks ago
@HiltonHotels please hire appropriately. Waiting on hold for over 1 hour is ridiculous. Would love to make my reser… https://t.co/1Sy99yzHvp
on hold with Hilton
about 2 weeks ago
@HiltonHotels Been on hold for over an hour.. have memorized the marketing material I've been subject to.. Still ne… https://t.co/GKQvqXJ4cX
on hold with Hilton
about 2 weeks ago
4 calls, 5 1/2 hours on hold to speak with @HiltonHotels over a bad stay, and no luck. Do they actually answer. I… https://t.co/wdYSiZ55ad
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions