Complaints for Homebase

This is a real-time view of Twitter complaints for Homebase

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Homebase
about 2 weeks ago
@Homebase_uk awful customer service today! 13+ minutes on hold waiting to be transferred, with no sorry we are stil… https://t.co/ohlXJ5JgIn
on hold with Homebase
about 2 months ago
@Homebase_uk your customer service is terrible!!! You keep me on hold for 10 mins then cut me off!!! And you only h… https://t.co/sBR3Hu3qOs
on hold with Homebase
about 2 months ago
@Homebase_uk I'd love to understand why I was put on hold for 20 minutes with your loudwater store this morning. I'… https://t.co/V2wkTT2Ryc
on hold with Homebase
about 7 months ago
@KarcherCenter been on hold for ages, given up! my k2 has a problem used 12times and purchased Feb 17 @Homebase_uk https://t.co/PG7zBH8zmf
on hold with Homebase
about 1 year ago
Trying to get hold of anyone @Homebase_uk Brentford! Impossible! Got hung up on then put on hold for 10 mins!! Rubbish
on hold with Homebase
about 2 years ago
@Homebase_uk Trying to get through to your Wandsworth store after being left on hold for 15 min, phone's been ringing for 10. Any offers?
on hold with Homebase
about 2 years ago
Ordered&paid online2collect instore.Waited 7dys for cnfirmation it's ready,got none.Called,put on hold for 35 #Homebase @Homebase_help
on hold with Homebase
about 2 years ago
@Homebase_uk currently 25 minutes on hold https://t.co/uwF0RaTXZ3
on hold with Homebase
about 2 years ago
I rang homebase to see if they'd give me an interview and I've been on hold for 15 minutes I quit already thanks no thanks
on hold with Homebase
about 2 years ago
@Homebase_uk automated msg received that you can't deliver & to call you, can't wait on hold for 20 mins at a time tho!!!!!!
on hold with Homebase
about 2 years ago
@Homebase_uk No call nor sign of delivery. "High call volumes" (yeah, right!) at call centre means on hold for 25 mins thus far.
on hold with Homebase
about 2 years ago
On hold with homebase customer service for 30mins. Where's the garden furniture we ordered, and paid for, last week @Homebase_help #useless
on hold with Homebase
about 2 years ago
@Homebase_uk 1/2 dear homebase, you didn't deliver my furniture to me AGAIN, this is after being sat on hold for 40 mins to be assured...
on hold with Homebase
about 2 years ago
@Homebase_uk a call as promised to confirm my delivery slot today would be very nice. Then to be told to wait 40 minutes on hold. Pathetic
on hold with Homebase
about 2 years ago
@Homebase_uk is anyone answering your 'helpline' today been on hold for 35 minutes.
on hold with Homebase
about 2 years ago
@Homebase_uk on hold for 20 mins to you, line then rings & no one answers-Why put me on hold at 4.40pm if you close at 5pm & won't answer?!
on hold with Homebase
about 2 years ago
@Homebase_uk on hold for 15 minsto your postal delivery team due to them forgetting to deliver one of 2 beds. Seriously p*ssed off customer.
on hold with Homebase
about 2 years ago
@Homebase_uk sent... I have been on hold for 45 minutes now. Should I hang up? Are you definitely going to be able to help me?
on hold with Homebase
about 2 years ago
@Homebase_uk I've been on hold for 25mins & have been told that my call will be answered by your next available advisor for 20 minutes.
on hold with Homebase
about 2 years ago
@Homebase_uk never known a company as bad as home base ..ordered on 28th December, 4 days supposedly being delivered and now on hold for 40m
on hold with Homebase
about 2 years ago
@Homebase_uk dreadful service !!!! Countless times I've called left on hold with no answer. no reply to my emails. Just Shocking cust care!
on hold with Homebase
about 2 years ago
@Homebase_uk what an absolute joke. Been on hold for over 30 mins and still being told there is nobody who can speak to me. #homebase #joke
on hold with Homebase
about 2 years ago
Just spent the last 30 mins on hold with #homebase customer service. Seething! Terrible system!
on hold with Homebase
about 2 years ago
@Homebase_uk on hold for 30mins to process a refund this morning, had to hang up as got to work
on hold with Homebase
about 2 years ago
@Homebase_uk cont..2. I called customer service and was on hold for 10mins at a cost so can someone sort this for me please.
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions