Complaints for Hotels.com

This is a real-time view of Twitter complaints for Hotels.com

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Hotels.com
about 2 hours ago
@hotelsdotcom Still on hold with customer service 2 months later. Numerous calls - being hung up on. Never book wit… https://t.co/T7mY4abEeS
on hold with Hotels.com
about 1 month ago
@hotelsdotcom due to an issue with your website, I am having an issue with a reservation. After 40 minutes on hold… https://t.co/6oJxUBdJlW
on hold with Hotels.com
about 2 months ago
Update: after being on hold for 20 minutes, @hotelsdotcom told me they would have a supervisor contact me within 72… https://t.co/u4k5fx8MJc
on hold with Hotels.com
about 3 months ago
Rip Off Alert. Hours on hold @hotelscomhelp @hotelsdotcom agents/chat trying to change reservation B/C medical issu… https://t.co/y7EZ3Q2h5S
on hold with Hotels.com
about 5 months ago
Shout out to @hotelsdotcom for their system glitch that stole my $176 reward credit and kept me on hold for an hour… https://t.co/EXHn3SXf7s
on hold with Hotels.com
about 11 months ago
@hotelsdotcom my voucher is not working and have waited on hold for 30+mins every day to be told by v unhelpful sta… https://t.co/Eer3c16GNA
on hold with Hotels.com
about 1 year ago
@hotelsdotcom do you still have customer service? I’ve been on hold for an hour based on the Australian number… How… https://t.co/nYxyBN7m5v
on hold with Hotels.com
about 1 year ago
@hotelsdotcom been on hold for an hour (not counting the 40 minute callback wait), did my blinking light end up on the wrong line or what?
on hold with Hotels.com
about 1 year ago
@hotelsdotcom for a help line that says they "value my time", leaving me on hold for over 30 minutes isn't a good way to show it
on hold with Hotels.com
about 1 year ago
@hotelsdotcom @hotelscomhelp Your customer service has been atrocious. Been on hold for hours and nobody ever picks… https://t.co/4Oyvq4ubHh
on hold with Hotels.com
about 1 year ago
I’ve been on hold with @hotelscomhelp @hotelsdotcom for an hour. This is absolutely ridiculous. If your wait time f… https://t.co/hiGn3FU4pK
on hold with Hotels.com
about 1 year ago
I told him I already spent 2.5 hours on hold yesterday with @hotelsdotcom and they were gonna reach out to the hote… https://t.co/epaZXrqClg
on hold with Hotels.com
about 1 year ago
The @hotelsdotcom and @EmbassySuites saga continues… after 2.5 hours on hold waiting to speak to someone at… https://t.co/vIYFC9zZ4Y
on hold with Hotels.com
about 1 year ago
@hotelsdotcom Quality customer service. Just ticked over 2 hours 20 minutes on hold. Never book with these guys aga… https://t.co/U7tkckOEsN
on hold with Hotels.com
about 1 year ago
@hotelsdotcom help I have been on hold for over 30 minutes! I need to change hotels the one I’m in is horrible and need to change it ASAP
on hold with Hotels.com
about 1 year ago
Been on hold with #hotelscom for 1.5 hours. What kind of customer service is this? @hotelscomhelp
on hold with Hotels.com
about 1 year ago
2.5 hour on hold with @hotelscomhelp @hotelsdotcom is ridiculous. Need better customer service https://t.co/uwHg0JXMsQ
on hold with Hotels.com
about 1 year ago
@hotelscomhelp @hotelsdotcom on hold for over 3 hours now trying to change a reservation unacceptable
on hold with Hotels.com
about 1 year ago
@hotelsdotcom 3 hours on hold for customer service to change a reservation is too long! Unacceptable!
on hold with Hotels.com
about 1 year ago
@hotelsdotcom app isn’t working. Can’t get anyone to help me on the phone. Been on hold for over 2 hours !! Any help??
on hold with Hotels.com
about 1 year ago
@hotelsdotcom your service is brutal🤬 I’ve called and been called back numerous times only to be on hold with the c… https://t.co/68TlTYy9Xd
on hold with Hotels.com
about 1 year ago
@hotelsdotcom I’ve been on hold for over an hour - this is the third day in a row I’m trying to get a hold of someo… https://t.co/apPua5GRn5
on hold with Hotels.com
about 1 year ago
The @hotelsdotcom rep hung up on me, after I waited on hold for over an hour, in just the latest of several calls,… https://t.co/nbUVN7C4EC
on hold with Hotels.com
about 1 year ago
Hi @hotelsdotcom - I've been on hold for over an hour trying to get my rewards nights applied. The email address f… https://t.co/eag7KHDz0X
on hold with Hotels.com
about 1 year ago
I've been on hold for HOURS at this point with @hotelsdotcom for a reservation that I need to modify. What do I do?
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions