Complaints for Humana

This is a real-time view of Twitter complaints for Humana

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Humana
about 1 week ago
@humana been on phone on hold for an hour waiting to get my account unlocked
on hold with Humana
about 1 month ago
@Humana @HumanaHelp @BruceDBroussard 20 minutes on hold before I even got a rep & the line hangs up on me. Actively dying pt awaiting loraz.
on hold with Humana
about 1 month ago
On hold with #Humana ...again. No, I did not terminate my insurance. No, I will not pay a bill for preventative care. #dumb #fourthphonecall
on hold with Humana
about 1 month ago
How is @Humana gonna keep someone on hold for 25 minutes, just to hang up?!?!???!!
on hold with Humana
about 2 months ago
@BCBSAssociation Georgia: on hold for an hour. Might start forwarding your callers to @Humana
on hold with Humana
about 2 months ago
A bit ironic @Humana has stress reducing tips while I'm on hold with a representative to figure out a medical bill. #messisntthestress
on hold with Humana
about 2 months ago
@HumanaHelp once again. Wait for 10 minutes on hold to get transferred and hung up on by Humana. Repeatedly the worst service ever.
on hold with Humana
about 3 months ago
@Humana customer service is the worst. Get transferred 5 times. Spend 30 minutes on hold just to be told they're now closed.
on hold with Humana
about 3 months ago
I was on hold with Humana for an hour this morning at work and I literally fell asleep at my desk and no one knew 👏🏼
on hold with Humana
about 3 months ago
@HumanaHelp @Humana need 1 override. 16 minutes on hold. 2 transfers
on hold with Humana
about 3 months ago
@HumanaHelp On hold for 30 mins. just to change my address. Do better Humana.
on hold with Humana
about 3 months ago
@Humana After waiting on hold for 5 minutes the rep disconnected/hung up on me. She knows who I am and should call back, but did not
on hold with Humana
about 3 months ago
60% of my day has been spent on hold with Humana 20% has been spent talking to reps and the other 20% has been spent making coffee🤦🏼‍♀️
on hold with Humana
about 4 months ago
@charlesbradshaw @Humana caregiving involves endless hoops in medical paperwork hours on hold etc. Severe frustration, Be strong friend.
on hold with Humana
about 5 months ago
nothing like being transferred 6x and being on hold with @Humana for over an hour then getting disconnected- they need to get it 2gether
on hold with Humana
about 5 months ago
@Humana @HumanaHelp On hold with Humana going on 25 minutes WOW. Haven't even spoke to a real person https://t.co/eGhTUipbJu
on hold with Humana
about 7 months ago
On hold with BCBS GA for 90 minutes now. All I want to do is BUY insurance, but am about to hang up and call Humana. Help, @AskBCBSGa
on hold with Humana
about 7 months ago
#onholdwith @Humana for almost 3 hours now. And I'm with a provider! I get off in 20 minutes but don't want to give up now.
on hold with Humana
about 8 months ago
After 173 minutes on hold at @Humana they hung up on me.
on hold with Humana
about 8 months ago
Currently at 140 minutes on hold. It's no longer about needing help. Now it's just a matter of when/if @Humana will ever answer.
on hold with Humana
about 8 months ago
Now at 96 minutes on hold with @Humana This very accurately depicts my experience with them. Must be connecting my call by boat somehow
on hold with Humana
about 8 months ago
Been on hold with @Humana for 55 minutes now. When asked how long it could be I was told they stop taking calls at 9pm.
on hold with Humana
about 8 months ago
@princessglammy Laughing, I'm on hold with a Insurance Company (Humana) disputing a claim. Been holding 30 mins now.
on hold with Humana
about 8 months ago
@HumanaHelp spoke to someone at Humana Military initially but have been put on hold for over half an hour. Am I forgotten? Do I hang up?
on hold with Humana
about 9 months ago
Instead of helping me or sending me to a sup, @Humana reps just put me on hold for 10-15mins until I give up and call back. WTF @HumanaHelp
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions