Complaints for iiNet

This is a real-time view of Twitter complaints for iiNet

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with iiNet
about 2 days ago
@iiNet @iiTalW Your team is undertrained and underresourced. It takes hours on hold to get to speak to someone who… https://t.co/VMEtrXek5n
on hold with iiNet
about 4 days ago
@iiNet @ii_cMay #90982958 I've canceled this account and after waiting on hold for an hour was told this had been r… https://t.co/muPFflEIwJ
on hold with iiNet
about 1 week ago
Was planning a night with the Tour but being on hold with @iiNet is kinda the same - an exhausting struggle I may need drugs to get through.
on hold with iiNet
about 1 week ago
@iiNet 45 minutes on hold isn’t good enough. this is rubbish service for a loyal customer. will be considering cancelling my service.
on hold with iiNet
about 1 week ago
@iiNet @HealthworksTeam Maybe they got worried when they waited on hold for over an hour to speak to someone and ca… https://t.co/AdnTqNzEH9
on hold with iiNet
about 1 week ago
About to notch up my first 30 minutes on hold to @iiNet support. Been with them for years. Wonder how much longer I can last, on hold...
on hold with iiNet
about 1 week ago
@iiNet @TPG_Telecom On hold for 20 minutes (and still waiting) trying to change to #NBN plan. is this normal #customerservice ?
on hold with iiNet
about 1 week ago
@iinet omg you just hung up on me at 2 hours on hold. Jokes aside that really hurt
on hold with iiNet
about 1 week ago
Hey @iinet I'm going to hang up soon and find a new internet provider I'm 6 mins short of two hours on hold
on hold with iiNet
about 1 week ago
@iiNet 1.5 hours on hold. No feedback on queue hold time. No call back service. First night off in ages to fix no internet.v unhappy
on hold with iiNet
about 1 week ago
@iinet 42 mins. Would help please to have hold times. Holding with no knowledge of timing really sux.
on hold with iiNet
about 1 week ago
@iiNet An hour on Friday with tech support, who promised to call me back. Never happened. Now I’ve been on hold for 45 minutes and counting.
on hold with iiNet
about 1 week ago
Nothing but crickets from @iinet again. More time wasted on hold, with no end in sight #notservice #fraudband #howdoesiinethaveanycustomers
on hold with iiNet
about 1 week ago
@iiNet @iiBri_ Been through all this with @iinet so called technical "support". Hours and hours on hold, and no help at all. Useless.
on hold with iiNet
about 2 weeks ago
@MrPinkCarpet @iiNet I was on hold for an hour and a half before getting through a week ago 😐
on hold with iiNet
about 2 weeks ago
@iiNet @ii_cMay So it just disconnected!!!!!!!! Nearly two hours on hold!
on hold with iiNet
about 2 weeks ago
@iiNet 1hr 10min on hold with no callback option - new record. Just answer my call so I can cancel my accounts :/
on hold with iiNet
about 2 weeks ago
@iiNet been lied to twice, on hold for hours on end & paid for unusable services for months. I almost feel sorry for your support staff
on hold with iiNet
about 2 weeks ago
@iiNet after being lied to twice, being on hold for hours daily & paying for unusable services, it’s no wonder your support staff get abused
on hold with iiNet
about 2 weeks ago
@iiNet @iiLeoY then I get put on hold for another 15 minutes to tell me oh this should be fixed next week. but it's… https://t.co/b8AREuDpYB
on hold with iiNet
about 2 weeks ago
@iiNet I've been on hold for 40 minutes to find out why my NBN still isn't connected after 6 weeks. What are you guys doing? It's a mess...
on hold with iiNet
about 2 weeks ago
@iiNet @ii_cMay I run out of credit after been on hold for 20 mins. I emailed by phone number to task 304678924. Pl… https://t.co/dspGiIGOqq
on hold with iiNet
about 2 weeks ago
@iiNet been on hold for over an hour so far. Haven't spoken to anyone. Terrible service.
on hold with iiNet
about 3 weeks ago
@iiNet Intermittaby internet for weeks, been waiting a week for a call back, and trying to contact you every day. Can't spend hours on hold!
on hold with iiNet
about 3 weeks ago
Once again, @iiNet is letting me down. No replies to emails, nobody there after HOURS left on hold with tech support. #servicefail
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions