Complaints for iiNet

This is a real-time view of Twitter complaints for iiNet

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with iiNet
about 1 week ago
Just had NBN installed and no connection. Installer said not his problem and said call iinet. Not on hold for 40 mi… https://t.co/8Al3sGuAIa
on hold with iiNet
about 1 week ago
@iinet got my call back three hours later. No one picked up after 40 minutes on hold. Seriously?
on hold with iiNet
about 1 week ago
@iiNet @iiLeoY Is waiting on hold for another 45 minutes going to achieve anything? 4 hours ago they told us to wai… https://t.co/lyf11eENVe
on hold with iiNet
about 1 week ago
Hey @iinet customer id 221336894 here, still on hold for over 30 minutes while you speak with the faults department… https://t.co/1Cd6mM98wq
on hold with iiNet
about 2 weeks ago
@iinet What is with your phone support at the moment? Over 2 hours on the phone on hold for a business customer wit… https://t.co/OaqUd3SiFf
on hold with iiNet
about 2 weeks ago
@iiNet @ii_cMay Nope, I gave up on the call center after >10 minutes on hold. I've run through all of the relevant… https://t.co/TJLKBxdaGR
on hold with iiNet
about 3 weeks ago
@iiNet Are there phone issues with the Customer Service Center at the moment? I was on hold for about 20mins and wh… https://t.co/Sma1YV4Vpl
on hold with iiNet
about 1 month ago
@iiNet @iimaaj After being on hold for 30 minutes, the representative told me he had fixed the problem and PROMISED… https://t.co/Nv6natR8GG
on hold with iiNet
about 1 month ago
@iiNet our household have been completely without connectivity for 48+ hours and I was on hold for 45+ minutes and… https://t.co/cOkhticRYV
on hold with iiNet
about 1 month ago
@iiNet @iimaaj I was on hold for 15mins and not fortunate enough to speak with anyone. You guys relax, I’ll sort it… https://t.co/vujTy68m55
on hold with iiNet
about 1 month ago
@iiNet Really not happy with your after hours customer service ... 20 minutes on hold after saying I need a new pho… https://t.co/JOa57MElOp
on hold with iiNet
about 2 months ago
@iiNet your support team calls me back, then put me on hold for a 1/2 hour to check my speed issues. I then get swi… https://t.co/9G5jlslFZa
on hold with iiNet
about 2 months ago
@iiNet was on hold for 20 min to support and then cut off I need urgent assistance please
on hold with iiNet
about 2 months ago
@iiNet @iiBri_ This is over an hour long phone call in which I was on hold for more than half of it. No, it's still… https://t.co/8XecfWrYuA
on hold with iiNet
about 2 months ago
So call @iiNet basically get put on hold for 20 minutes while she looks up my past calls, only to be told the guy… https://t.co/x0tZAAmhKZ
on hold with iiNet
about 2 months ago
@iiNet @Chris_W_Slee @iimaaj I tried that ask for manager thing @iiNet and got put on hold for 40 mins without a pe… https://t.co/fDjPAfvMQF
on hold with iiNet
about 2 months ago
@iiNet I don’t have a task number I’m just trying to log the fault and you put me on hold for 50 minutes and hung up on me
on hold with iiNet
about 2 months ago
@chapmanjosh @iiNet @iiDarryn 40 minutes on hold now..
on hold with iiNet
about 2 months ago
@iiNet @iiDarryn well I’ve been put back on hold for 25 minutes.. so not so great
on hold with iiNet
about 2 months ago
Help desk left me on hold for over an hour without checking in. Love @iiNet idea of helping customers - what a joke!
on hold with iiNet
about 2 months ago
Help desk left me on hold for over an hour without checking. Love @iiNet idea of help.
on hold with iiNet
about 2 months ago
@iiNet @iimaaj How am I suppose to get a task number when I’m still on hold for hours? no internet works even if yo… https://t.co/Pq3Jz9YOO9
on hold with iiNet
about 2 months ago
@iinet I'm on hold for more than 100 minutes. I just want to turn on my internet. Please answer the phone.
on hold with iiNet
about 2 months ago
#iinet please give me options besides a phone call (100+ minutes on hold) to turn on my Internet connection
on hold with iiNet
about 2 months ago
#iinet I've been waiting a month for the Internet wires, now that it's done you make me wait 90 minutes on hold to turn it on
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions