Complaints for J. Crew

This is a real-time view of Twitter complaints for J. Crew

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with J. Crew
about 2 months ago
@jcrew hey! Need some customer service help ASAP!! Was on hold for over an hour and call dropped. Not excited about… https://t.co/IFTWvp0nCU
on hold with J. Crew
about 4 months ago
@samantha_smith2 @jcrew I was on hold for 45 minutes, talked to one nice lady, the other not so much. They ended up… https://t.co/65BO5zg4I8
on hold with J. Crew
about 4 months ago
@jcrew @jcrew after two emails (that haven’t been answered)and 15 minutes on hold I still have no solutions. Not su… https://t.co/OsTCLESXBe
on hold with J. Crew
about 4 months ago
@jcrew what’s going on with Jcrew customer service? Every time I call I’m on hold for 15 min! All I get is “exper… https://t.co/ZngtChPOW4
on hold with J. Crew
about 4 months ago
@jcrew Um - should change it to #jcrewnever !!! Your site is down and I have to wait on hold for 30 minutes to get… https://t.co/lECWSbwDFw
on hold with J. Crew
about 4 months ago
@jcrew_help Does anyone answer the phone at JCREW? I have been on hold for over 35 minutes. No one answers to place… https://t.co/aHH1f32UcD
on hold with J. Crew
about 4 months ago
@jcrew_help I have been waiting on hold for over an hour on the phone and can’t figure out how to cancel my jcrew f… https://t.co/0a7KU8hwCw
on hold with J. Crew
about 4 months ago
@jcrew Suggest hiring more people. Cancelling someone's order and then leaving them on hold for over 30 minutes reflects poorly on you.
on hold with J. Crew
about 4 months ago
@jcrew_help I’ve been on hold for 40 mins. 😱💆🏼‍♂️ Any chance you can save me? 🤞 Two questions about my order @jcrew
on hold with J. Crew
about 4 months ago
alright @jcrew @jcrew_help I’ve only been on hold for 45 minutes but like I just want you to send me the sweater I… https://t.co/fQELgq60tY
on hold with J. Crew
about 4 months ago
Two fraudulent @jcrew charges on my card, and I’ve been waiting on hold for 30 minutes to talk to a @jcrew_help cus… https://t.co/E5dKQunPvY
on hold with J. Crew
about 4 months ago
I just spent 25 minutes on hold trying to fix a problem with my @jcrew order. No one picked up.
on hold with J. Crew
about 4 months ago
After countless emails, an attempt at a live chat, and several HOURS on hold, I’ve realized that @jcrew just straig… https://t.co/gnlUDrbWP7
on hold with J. Crew
about 5 months ago
@jcrew now that i see you all take 4-5 days to respond and people have been kept on hold for an hour i’m going to a… https://t.co/J59hsnwLnJ
on hold with J. Crew
about 5 months ago
in case anyone is wondering what i'm up to right now--i'm on hold with @jcrew again. (cf. tweets passim.) apparentl… https://t.co/hYzLDVTjxH
on hold with J. Crew
about 5 months ago
@jcrew why do I have to sit on hold for an hour EVERY time I have to call about a service issue. From clothes to se… https://t.co/gIoOCnIKl1
on hold with J. Crew
about 5 months ago
Holiday fail on my @jcrew order; 2 hours on hold with @jcrew_help , was told order would be packed and sent out las… https://t.co/2o115UADTL
on hold with J. Crew
about 5 months ago
Just waited 42 minutes on hold for JCrew because I misread am email. I noticed it just as the costumer service agen… https://t.co/SC89K2WntS
on hold with J. Crew
about 5 months ago
@jcrew_help been on hold with J Crew for almost 30 minutes now. Need help with my order!
on hold with J. Crew
about 5 months ago
@jcrew oh my...oh my ...can someone respond DM, email ...anything?! What is happening over there?! On hold for 30… https://t.co/hqqNpp3B61
on hold with J. Crew
about 5 months ago
@jcrew @jcrew_help I need to cancel an order and change a delivery address. I have been on hold for a combined 3 ho… https://t.co/SVE1UiXJ6g
on hold with J. Crew
about 5 months ago
when you’re on hold with @jcrew_help @jcrew for over an hour and still don’t get through 🙄 #holidays #customerservice
on hold with J. Crew
about 5 months ago
@jcrew an order I placed on Dec 9th still hasn't shipped. Sat on hold for over an hour before I gave up. No email r… https://t.co/jmKo1sgsgE
on hold with J. Crew
about 5 months ago
On hold for an HOUR, trying to talk to @jcrew about my order status. Then my call dropped. 😫 Help a girl out! 🥺🙏… https://t.co/RrSRD6uzmW
on hold with J. Crew
about 5 months ago
@jcrew I was just on hold for 20 minutes.. someone just placed a fraudulent order and I want to make sure it does N… https://t.co/vJPccYnpqW
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