Complaints for John Lewis

This is a real-time view of Twitter complaints for John Lewis

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with John Lewis
about 1 week ago
@jlcustserv John Lewis customer service has really gone downhill lately, hours on hold, multiple delivery issues, a… https://t.co/icay1wAW4n
on hold with John Lewis
about 4 weeks ago
@johnlewisretail awful customer service, have been on hold for ages trying to chase a delivery that was guaranteed… https://t.co/9cBylhVvzR
on hold with John Lewis
about 1 month ago
@johnlewisretail Please please could you get someone to answer your phones. I was on hold for 30 minutes, just to b… https://t.co/0cRRQAada9
on hold with John Lewis
about 1 month ago
@JLcustserv @johnlewisretail @BBCWatchdog #JohnLewis 35 minutes on hold so far trying to speak to a customer ser… https://t.co/1ee0hPZfhN
on hold with John Lewis
about 1 month ago
@johnlewisretail @JLcustserv Your customer service is a joke. Almost 30 minutes on hold trying to speak to your c… https://t.co/IOKgaY12ec
on hold with John Lewis
about 1 month ago
@JLcustserv #JohnLewis So far spent 25 minutes on hold trying to get through to your laughable customer services… https://t.co/vdh7T20BSH
on hold with John Lewis
about 1 month ago
@johnlewisretail just spent over 5 minutes on hold, querying why I have not received confirmation emails for my rec… https://t.co/XHios79IXi
on hold with John Lewis
about 1 month ago
@johnlewisretail is anyone answering the phones??? Been holding for over 20 minutes now! Great customer service 👏
on hold with John Lewis
about 1 month ago
Hahaha my dad was just on hold for 20 minutes to ask John Lewis if he could change the delivery address... whilst s… https://t.co/gHAOne7yPX
on hold with John Lewis
about 1 month ago
@johnlewisretail have spent 30 minutes on hold trying to speak to someone about an appointment for curtains. Is the… https://t.co/QYlQQeXOob
on hold with John Lewis
about 1 month ago
@johnlewisretail been on hold for 30 minutes trying to get through to centralised line. It's been one thing after a… https://t.co/jZFLm7bcjg
on hold with John Lewis
about 1 month ago
@johnlewisretail I’ve been holding for over 30 mins to get through to your call centre....is there a problem??
on hold with John Lewis
about 1 month ago
If @johnlewisretail are going to keep their customers on hold for ages they should at least vary the music a bit!
on hold with John Lewis
about 1 month ago
Since when did @johnlewisretail stop answering their phones?!? 32 mins on hold with Christmas music to re-book an a… https://t.co/4DNOnUH9sL
on hold with John Lewis
about 1 month ago
@MartinSLewis I was on hold for 40 minutes with John Lewis yesterday and gave up. The best system in my view is the… https://t.co/yJqb0oiyIl
on hold with John Lewis
about 2 months ago
@JLcustserv Been on hold for 15 minutes and counting. I’m beginning to think that nobody is there! 😩 #johnlewis https://t.co/Hjc0mQTzTW
on hold with John Lewis
about 2 months ago
@johnlewisretail despite me waiting on hold for 30 mins earlier to confirm it was coming, you didn’t think to call… https://t.co/YPpulvymSM
on hold with John Lewis
about 2 months ago
@johnlewisretail Is being on hold for 40 mins standard ? Really poor costumer service
on hold with John Lewis
about 2 months ago
@johnlewisretail my BF has been on hold for 30 minutes trying to arrange to have our MTO curtains delivered. Appare… https://t.co/PqhigM7Fte
on hold with John Lewis
about 2 months ago
Been on hold for 55 mins to @johnlewisretail dedicated line for customer complaints, after the no doubt outsource… https://t.co/VKRJba1CZV
on hold with John Lewis
about 2 months ago
@johnlewisretail absolutely atrocious customer service!!! I have been on hold for 40 minutes once today already, th… https://t.co/aYZiv23pmK
on hold with John Lewis
about 2 months ago
Just spent 35 minutes on hold to @johnlewisretail to pay to a curtain pole. Complete shambles.
on hold with John Lewis
about 2 months ago
@johnlewisretail i have been waiting for an order since March 😞 now I’ve been on hold for over 20mins when I final… https://t.co/IOZH6oerdo
on hold with John Lewis
about 2 months ago
Oh @johnlewisretail - my ear is too hot to remain on hold for more than half an hour... and all I want to do is see… https://t.co/J1e8mDuyfT
on hold with John Lewis
about 3 months ago
@johnlewisretail been on hold for 30 minutes now waiting for someone to take a payment from me. Any chance someone… https://t.co/Rcw2EmM3cU
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