Complaints for Lastminute.com

This is a real-time view of Twitter complaints for Lastminute.com

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Lastminute.com
about 1 hour ago
@lastminute_com I've called 3 times today, waited on hold for 20+ minutes each time & gave up. Can you advise of best number from RoI?
on hold with Lastminute.com
about 5 hours ago
@lastminute_com been on hold for 30 minutes is there anyone answering phones there?
on hold with Lastminute.com
about 1 week ago
@lastminute_com Was on hold for 20 mins this morning trying to call to amend my booking then got cut off- how do I speak to someone please?
on hold with Lastminute.com
about 1 week ago
@lastminute_com Back on hold with the awful music. It's like aural violence
on hold with Lastminute.com
about 1 week ago
@lastminute_com Thanks! We sent a dm and have been on hold with your support team for 50 mins now, patience wearing… https://t.co/KpNU7TZd6J
on hold with Lastminute.com
about 2 weeks ago
@lastminute_com I have a booking query and have been on hold for 15 mins to then be cut off....not happy!!
on hold with Lastminute.com
about 2 weeks ago
@lastminute_com been on hold for 20 minutes and call has dropped twice now, still can't check in!!!
on hold with Lastminute.com
about 2 weeks ago
@lastminute_com I have been on hold for over an hour now. I want to check a transfer. Can you help or not?
on hold with Lastminute.com
about 2 weeks ago
@lastminute_com How can I communicate with https://t.co/OM5xV7fUAh? I've been on hold for a ridiculous amount of time over the past few days
on hold with Lastminute.com
about 2 weeks ago
@lastminute_com Hi, I've been on hold for 20 mins with no answer and need to cancel a hotel booking before 2pm. Please help...
on hold with Lastminute.com
about 3 weeks ago
@lastminute_com on hold for 20 mins to your call centre!! Told can't check in without further payment!! #joke
on hold with Lastminute.com
about 1 month ago
@lastminute_com ive asked for two call backs to pay off my holiday as Im waiting on the phone for over 20 minutes on hold. Still no calls
on hold with Lastminute.com
about 1 month ago
@lastminute_com I gave up after 35 minutes on hold calling from abroad. Unbelievable.
on hold with Lastminute.com
about 1 month ago
@lastminute_com now at 30 minutes on hold. Might be the first time that's ever happened to me. Maybe you guys need to hire more people?
on hold with Lastminute.com
about 1 month ago
Never going to book flights through @lastminute_com again! 5 hours and waiting now for my boarding pass, on hold for 30 minutes now.... poor
on hold with Lastminute.com
about 2 months ago
@lastminute_com I've been on hold for over an hour the worst customer service I have ever dealt with. My wife phone… https://t.co/IbDXWIIdrh
on hold with Lastminute.com
about 3 months ago
@lastminute_com I have just been on hold for 20 minutes. Need to change a flight urgently - please DM.
on hold with Lastminute.com
about 3 months ago
I know it's late but @lastminute_com I've been placed on hold for a grand total of 50 minutes over three calls ... sort it out!
on hold with Lastminute.com
about 4 months ago
@lastminute_com worst service ever...25 minutes on hold no further forward, flight has gone up £20 in this time #WTF
on hold with Lastminute.com
about 4 months ago
@lastminute_com if being put on hold for 15 minutes and then being told there is no one available that can help... https://t.co/io5TlAOr9m
on hold with Lastminute.com
about 4 months ago
@lastminute_com well I've now been on the phone to your "customer service" dept for 15 minutes, on hold for 10. Will let you know shortly
on hold with Lastminute.com
about 4 months ago
Awful service from @lastminute_com unable to access accommodation. Spent 45 minutes on hold in the street. Now paid for hotel room next door
on hold with Lastminute.com
about 5 months ago
@lastminute_com hi :) been on hold for 30 mins, any chance someone can speak to me?
on hold with Lastminute.com
about 9 months ago
@lastminute_com terrible customer service on hold for over an hour with no solution or alternative hotel offered
on hold with Lastminute.com
about 9 months ago
Hey @lastminute Managed over 4 hours but did give up waiting eventually. Top marks for lack of support on your phone lines @onholdwith
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions