Complaints for Medibank

This is a real-time view of Twitter complaints for Medibank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Medibank
about 2 weeks ago
Just spent 20 mins on hold with @Medibank waiting to update my address (despite being a "Priority Member) and then… https://t.co/NP0WmbKKuA
on hold with Medibank
about 5 months ago
@medibank first you leak my data, now you keep me waiting on hold for 30 minutes after emailing me from a #noreply https://t.co/s3S1j9hjXA
on hold with Medibank
about 9 months ago
@medibank I have been trying to call you for over a month. Again on hold for over 40 minutes. Is this the service you provide to members?
on hold with Medibank
about 11 months ago
@medibank I've been on hold for 30 minutes trying to BUY additional cover from you #DoBetter
on hold with Medibank
about 11 months ago
@medibank After finally speaking to a CSO, I have now been on hold for over 20 minutes just waiting for them to do… https://t.co/7iJqgncuzO
on hold with Medibank
about 11 months ago
@medibank was on hold for over 30 mins, and still haven’t spoken to anyone. Seriously!??
on hold with Medibank
about 11 months ago
@medibank was just on hold for 30 mins, really!?!!
on hold with Medibank
about 1 year ago
still on hold with @hbfhealth 20 mins later.....but when i call @medibank i'm straight through. Happy I switched!👌
on hold with Medibank
about 1 year ago
@medibank Once again I am on hold with your call centre. Trying to sort out claim issues.
on hold with Medibank
about 1 year ago
@medibank are pathetic! Try to pay premium and they say we will put you through to retention team and that put on hold for 30 mins #seeya
on hold with Medibank
about 1 year ago
@medibank we were on hold for 35 minutes, started speaking to a person and she hung up on us for no reason, I have DMd you my number
on hold with Medibank
about 1 year ago
40 minutes and counting on hold with @medibank to start looking for new private health insurance.
on hold with Medibank
about 1 year ago
On hold with #Medibank for so long the house phone battery died.
on hold with Medibank
about 1 year ago
@medibank been on hold for ages & the music loop is torturous... banjos ? Repeating same tune over and over ! Really ????
on hold with Medibank
about 1 year ago
@medibank adios medibank 20 minutes on hold -still waiting, can't change direct debit details online, prices going up #easiertoswap #useless
on hold with Medibank
about 1 year ago
Nice of @medibank to keep us on hold for 25+min after screwing up our policy change twice, then just hanging up on us instead of answering.
on hold with Medibank
about 1 year ago
@medibank Finally got callback (& then got put on hold for a couple of minutes before speaking to anyone?) -OK now, please update wait time
on hold with Medibank
about 1 year ago
@medibank Good job on keeping my wife on hold for 20 mins, and three transfers, only to say you couldnt do your jobs. #Fail #PoorService
on hold with Medibank
about 1 year ago
Still on hold with medibank... https://t.co/yjJxxKzdiM
on hold with Medibank
about 2 years ago
@medibank hey guys been on hold for a while... just want to know if I'm covered for emergency dentistry (which I need kind of soon!)
on hold with Medibank
about 2 years ago
On hold with @medibank for 15:37 and counting to deal with an issue that should have been all fixed 1st time it happened. Not happy.
on hold with Medibank
about 2 years ago
@medibank on hold for 25 mins bloody ridiculous
on hold with Medibank
about 2 years ago
30 minutes on hold and counting...... Customer service almost as crap as your premiums. Thanks @medibank
on hold with Medibank
about 2 years ago
@medibank member and I've been on hold for over 20 minutes..? I feel like I've gone back in time!
on hold with Medibank
about 2 years ago
@medibank what's your KPI's around A.S.A in the call centre? I've been on hold for a total of nearly 2 hours today.Still not had an answer
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