Complaints for Mobile Telephone Networks

This is a real-time view of Twitter complaints for Mobile Telephone Networks

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 2 weeks ago
@MTNza please can someone from your retention department contact me? I was on hold for 40 minutes and then cut off.
about 2 weeks ago
@MTNza wow what a horrible company to deal with... Looks like you'll don't value your customers been on hold for a… https://t.co/dcZXRezm5X
about 3 weeks ago
@MTNzaService i am still stuck with no outgoing calls after holding for an hour....
about 3 weeks ago
@MTNzaService after holding for an hour i get through and the system is down and i had to put the phone down coz ob… https://t.co/YWXqlU4hHn
about 2 months ago
@MTNza has the worst customer service ever on hold for 20min for a supervisor the next thing I speak to the same ag… https://t.co/MeCbesjsN0
about 2 months ago
@MTNza you suck hey...😭😭😭 Firstly we gotta be on hold for at least 5 minutes before we are attended on your custom… https://t.co/lAUP4hogdo
about 3 months ago
@Ejayn @MTNzaService Nope. They expect you to call them and be put on hold for hours...
about 3 months ago
@MTNza put me on hold for 20:20 min just to transfer me to cancelations department https://t.co/QIsbun0y6H
about 4 months ago
@MTNzaService such pathetic service...when needing help i am put on hold for 40 to 50 min! my contract was not canc… https://t.co/EqHMcqfRQB
about 5 months ago
@TelkomZA I've been calling and on hold for hours, as usual. The problem is now I'm on hold with my @MTNza number a… https://t.co/jlXcTuhJld
about 5 months ago
How does one cancel contract on MTN because I have been put on hold for almost an hour I'm on hold as I Tweet @MTNza
about 5 months ago
@MTNza @MTNzaService I am trying to cancel a contract. Been holding for over an hour! Is this acceptable? Please help me!!!
about 5 months ago
yoh @MTNza @MTNzaService been on hold for almost 30 minutes, ke direng maar? le a tena maan!!!
about 6 months ago
@MTNzaService I've been holding for over 20 minutes to speak to a consultant. This is ridiculous.
about 6 months ago
@ThisIsSelby @MTNza I really love @MTNza but I hate it when they do that and even put u on hold for hours
about 6 months ago
47 minutes on hold ... @MTNza is this how you making my day better!! https://t.co/S6bR5AgQF4
about 6 months ago
@MTNzaService hi mtn...been holding with your for half an hour and being move from different departments....all I'm… https://t.co/ovcFnwuIfZ
about 6 months ago
@MTNza Holding for Over 20min😒 https://t.co/wFjr3wPmCT
about 7 months ago
Been on hold for 5 min now 😂😂😂 @MTNza is too much
about 7 months ago
Such terrible service from @MTNzaService I’ve spent 109 minutes of my life on hold with them over the past week tr… https://t.co/HeNmjU7Q7K
about 7 months ago
@MTNzaService I’ve been on hold with you guys for 45 minutes just to ask a simple question about how I will be bill… https://t.co/2x8uQDNhbD
about 7 months ago
@MTNzaService will put you on hold for 20 years. When you tweet them they take your number and don't do shit about… https://t.co/DeW04M4apJ
about 8 months ago
Been on hold for almost 20 minutes now with @MTNza trying to sort out a Xtratime balance reflecting on my account t… https://t.co/dGas1ehfOX
about 8 months ago
You call @MTNza and you're on hold for 10 minutes only for the consultant to answer and say the his system is offli… https://t.co/KXHRhR6vxU
about 8 months ago
@MTNzaService Please contact me regarding a billing query on my line - been on hold for 45 mins and no answer from the call centre
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions