Complaints for National Grid

This is a real-time view of Twitter complaints for National Grid

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with National Grid
about 1 month ago
@nationalgridus It's impossible. I sit on hold for an hour and then get disconnected
on hold with National Grid
about 3 months ago
After 16 minutes on hold, Ana at @nationalgridus said they think they might have been hacked since her entire syste… https://t.co/X4KGN85i6M
on hold with National Grid
about 3 months ago
@nationalgridus Over here on hold for a half an hour.. not dealing with this. Somebody call me so I can start servi… https://t.co/USh9CzE3CE
on hold with National Grid
about 4 months ago
National Grid putting me on hold for 45 mins is the best perk of owning a house
on hold with National Grid
about 4 months ago
@nationalgridus I ALREADY called. Waited on hold for 20 min because your company is clearly understaffed. So If you… https://t.co/Kw1JLsXY5F
on hold with National Grid
about 4 months ago
@nationalgridus Your call system is atrocious. I called and was put on hold for 35 minutes. Then when a representa… https://t.co/De9hWB2gjZ
on hold with National Grid
about 4 months ago
national grid has had me on hold for 10 minutes but they’ve got the most fuego reggaeton playing i can’t even be mad im too busy dancin
on hold with National Grid
about 4 months ago
@NatGridSafety @nationalgridus 2 agents, 2 different stories about procedures (with attitudes) , 40 minutes on hold. #CantMakeThisUp
on hold with National Grid
about 4 months ago
Spent 20 minutes waiting on hold with @nationalgridus to get my account number so I can pay my bill. Employee gives… https://t.co/97tNqRBwxU
on hold with National Grid
about 5 months ago
@nationalgridus been on hold for over 30 minutes to dispute an electric bill 🥺🤯😱 still waiting for a representative… https://t.co/SZHiO69oiq
on hold with National Grid
about 5 months ago
@nationalgridus On hold for 20 minutes, just need to have gas turned back on after repair - HELP!
on hold with National Grid
about 5 months ago
@nationalgridus what a disgrace. You call me and 30 minutes on hold. You have a monopoly and you take full advanta… https://t.co/BjebIirR5x
on hold with National Grid
about 5 months ago
I’ve been on hold with @nationalgridus for so long they stopped playing the little music
on hold with National Grid
about 5 months ago
*On hold with National Grid for 20 minutes* “Hello is this Landon?” Me: “no.” “...thank you for continuing to hold”
on hold with National Grid
about 5 months ago
@nationalgridus I was on hold with customer service and somehow got patched into a sensitive financial conversation… https://t.co/lAALnElP2X
on hold with National Grid
about 6 months ago
@nationalgridus Despite having a pending investigation for months, hours and hours on hold, and lots of frustration… https://t.co/1294LoDfO5
on hold with National Grid
about 6 months ago
@nationalgridus I've been on hold for 54 minutes. my issue (assigning occupant to account) cannot be answered onlin… https://t.co/OVRtQOLFRE
on hold with National Grid
about 6 months ago
@nationalgridus customer service is a joke. I am on hold for 35 minutes now and still nobody is available.
on hold with National Grid
about 6 months ago
@nationalgridus I’ve tried and always give up at 20 minutes on hold. Can someone please CALL ME? I’ve also sent in… https://t.co/yhj9Lzt70m
on hold with National Grid
about 6 months ago
@nationalgridus So I can wait on hold for over a hour listening to recording saying there is a high call demand? No… https://t.co/VEj90UeXk7
on hold with National Grid
about 6 months ago
@nationalgridus Done deal, I’ve been on hold for another 18 minutes since then
on hold with National Grid
about 6 months ago
@nationalgridus you guys just dropped my call while I was talking to a customer rep and had been on hold for over 3… https://t.co/8iKz319Gqm
on hold with National Grid
about 6 months ago
@nationalgridus After 49 minutes on hold I was told their systems are down and they cannot do anything for us at th… https://t.co/qrMdJs9Yfg
on hold with National Grid
about 6 months ago
I have been on hold for over 25 minutes with @nationalgridus to start new service! #ridiculous
on hold with National Grid
about 6 months ago
On hold with national grid for 40 minutes just to start service. Seems excessive. Havent even talked to a real person, yet.
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