Complaints for National Grid

This is a real-time view of Twitter complaints for National Grid

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with National Grid
about 6 days ago
*On hold with National Grid for 20 minutes* “Hello is this Landon?” Me: “no.” “...thank you for continuing to hold”
on hold with National Grid
about 6 days ago
@nationalgridus I was on hold with customer service and somehow got patched into a sensitive financial conversation… https://t.co/lAALnElP2X
on hold with National Grid
about 1 week ago
@nationalgridus Despite having a pending investigation for months, hours and hours on hold, and lots of frustration… https://t.co/1294LoDfO5
on hold with National Grid
about 3 weeks ago
@nationalgridus I've been on hold for 54 minutes. my issue (assigning occupant to account) cannot be answered onlin… https://t.co/OVRtQOLFRE
on hold with National Grid
about 3 weeks ago
@nationalgridus customer service is a joke. I am on hold for 35 minutes now and still nobody is available.
on hold with National Grid
about 1 month ago
@nationalgridus I’ve tried and always give up at 20 minutes on hold. Can someone please CALL ME? I’ve also sent in… https://t.co/yhj9Lzt70m
on hold with National Grid
about 1 month ago
@nationalgridus So I can wait on hold for over a hour listening to recording saying there is a high call demand? No… https://t.co/VEj90UeXk7
on hold with National Grid
about 1 month ago
@nationalgridus Done deal, I’ve been on hold for another 18 minutes since then
on hold with National Grid
about 1 month ago
@nationalgridus you guys just dropped my call while I was talking to a customer rep and had been on hold for over 3… https://t.co/8iKz319Gqm
on hold with National Grid
about 1 month ago
@nationalgridus After 49 minutes on hold I was told their systems are down and they cannot do anything for us at th… https://t.co/qrMdJs9Yfg
on hold with National Grid
about 1 month ago
I have been on hold for over 25 minutes with @nationalgridus to start new service! #ridiculous
on hold with National Grid
about 1 month ago
On hold with national grid for 40 minutes just to start service. Seems excessive. Havent even talked to a real person, yet.
on hold with National Grid
about 1 month ago
@TimKnauss @nationalgridus Yea, great idea. Have 911 dispatch sit on hold with national grid instead of working actual emergency calls.
on hold with National Grid
about 1 month ago
haven’t had power since 1am and i’ve been on hold with national grid for almost an hour now 😾
on hold with National Grid
about 1 month ago
@nationalgridus @DeanSeaversNG still waiting for that call!! Niw I am on hold with electric side for over 20 minute… https://t.co/IKbFgE2GZQ
on hold with National Grid
about 1 month ago
@nationalgridus And you just disconnected my call after being on hold for 20 minutes
on hold with National Grid
about 2 months ago
@nationalgridus No. Every time I tried to stop service by phone I would end up on hold for a while and then would g… https://t.co/LFAAOt57ET
on hold with National Grid
about 2 months ago
@nationalgridus bro ive tried calling you to set up an account twice and both times ive been on hold for an hour. please let me just pay you
on hold with National Grid
about 2 months ago
When you’re on hold with National Grid for an hour and a half listening to their short, constantly looping creepy c… https://t.co/m5A8ZLE1Ah
on hold with National Grid
about 2 months ago
. @nationalgridus how are you making your customers wait on hold for 30 mins in mid convo about starting gas servic… https://t.co/vdIYojQnl5
on hold with National Grid
about 2 months ago
@nationalgridus Another 55 minutes on hold this morning without ever talking to a human, and no response via email… https://t.co/AGXO2Pptag
on hold with National Grid
about 2 months ago
@nationalgridus been on hold for 30 mins! How do you not have a call back option???? @DeanSeaversNG not impressed.… https://t.co/IOad2Hh08N
on hold with National Grid
about 2 months ago
Sitting on hold with @nationalgridus customer service for more than an hour. Customer service? What customer servic… https://t.co/d2I5Jr1M1K
on hold with National Grid
about 3 months ago
Been on hold with @nationalgridus for a half hour. At this rate I’ll never get electricity 😭
on hold with National Grid
about 3 months ago
@nationalgridus we've been on hold for over 90 minutes now, this is way beyond "higher than normal call volume"!… https://t.co/bpDPGbnqOb
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