Complaints for National Roads and Motorists' Association Insurance

This is a real-time view of Twitter complaints for National Roads and Motorists' Association Insurance

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 2 months ago
Abysmal service by @nrmainsurance Over 1.3hours on hold for a claim raised in 2018 that is still not finished. For… https://t.co/eJKHrFZUGo
about 2 months ago
@nrmainsurance My mum got through after 36 minutes on hold... My Dad has been on hold twice now (2+ hours in total)… https://t.co/DkZTB93WWM
about 2 months ago
Hey @nrmainsurance been on hold for 45 minutes trying to start a claim. How much longer must I be told that you appreciate my patience?
about 3 months ago
50 minutes on hold with @nrmainsurance and counting, for about the third time. Can't think of one reason to stay in… https://t.co/yrRCkMJQ8I
about 3 months ago
#nrma #canberrahailstorm Have spent hours on hold, many times, with the nrma and still no idea of what is going on… https://t.co/fZ8P8J7geD
about 3 months ago
It’s my third day on hold with @nrmainsurance and so far I’ve been passed around three offices after someone crashe… https://t.co/VbpzqF6tZA
about 3 months ago
On hold with NRMA Insurance for 1 hour 20 minutes now. Spoken to 2 people in that time who have each told me they'r… https://t.co/FtTDp3oiAu
about 3 months ago
@nrmainsurance I’ve tried your web chat! He told me I had to call claims! I waited for 2 HOURS on hold and was disc… https://t.co/RX0cTq47Cc
about 3 months ago
Dear @NRMA i have tried all day to get claims people to talk to me about my existing claim. I spent 2 hours on hold… https://t.co/HuFw1QONSc
about 3 months ago
Just spent almost an hour on hold with @NRMA only to be told to ring back because my line was bad... sorry, what ma… https://t.co/UDSZ5GeBRa
about 3 months ago
Call @nrmainsurance at 830 in the morning when the lines open they said. You wouldn't be on hold for 5 hours this t… https://t.co/H1KMn9krVJ
about 3 months ago
@nrmainsurance I’ve been on hold for 40 minutes already. I’m sure your link isn’t going to help me at this point is it.
about 4 months ago
My coworker was on hold with NRMA for 40 mins and had to hang up because our boss called him HAHAHA
about 4 months ago
@TheDSingularity Not good! Took a colleague 2 hours on hold to get through to NRMA this afternoon. Stay safe!
about 4 months ago
@nrmainsurance hey guys, I know you’re slammed with calls. For those of us on hold for over an hour, do we give up… https://t.co/MbFDlzQiVc
about 4 months ago
@nrmainsurance spent two hours on hold only to be advised you are experiencing technical difficulties followed by a hang up. Not happy.
about 5 months ago
Ive now spent over 6 hours on hold to @nrmainsurance this week, its only Wednesday. @NRMA #NRMAFail https://t.co/kyaorQxBoL
about 5 months ago
42 minutes and counting on hold with #NRMA to find out the payment status of their client's damage to my property.… https://t.co/2TNxLx70IV
about 7 months ago
Hey @NRMA I waited on hold for 30 minutes listening to your message saying how you reaslise my time is valuable but… https://t.co/qGQRbsR4eK
about 10 months ago
@nrmainsurance Having a go at me for missing a call? I was working, mate. I should have put you on hold for an hour… https://t.co/ITNaVVD2xa
about 10 months ago
I’ve tried contacting @NRMA owned @Thrifty_AU call centre THREE times...on hold for over 25 mins and then abruptly… https://t.co/PajPMMQM3W
about 10 months ago
@nrmainsurance I was transferred to a department to speak about my claim and spent an hour and 27 minutes on hold b… https://t.co/JAM3uJ0Ww3
@nrmainsurance just spent two hours on hold and then you hung up on me. Please contact me I need to speak to somebody tonight.
Hi @NRMA I have been on hold for over 20mins and I can’t sit on hold anymore. I quite urgently need to contact you.… https://t.co/P9rXblC4O7
Imagine a world where nrma don’t keep you on hold for a minimum of 20minutes 😩
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