Complaints for NPower Gas and Electric

This is a real-time view of Twitter complaints for NPower Gas and Electric

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 1 week ago
@npowerhq - 2hrs 5mins and on hold for 40 minutes - to someone that put me on hold and went home... #customerservicegonewrong
about 2 weeks ago
42 minutes on hold to nPower just so l can confirm my name??! @npowerhq
about 3 weeks ago
@npowerhq guys you need more staff 45 minutes on hold!
about 3 weeks ago
@npowerhq I have just been on hold for 40 minutes to then be CUT OFF by you before speaking to anyone. Unbelievably bad customer service.
about 1 month ago
@npowerhq You are a joke! Been on hold for over an hour now waiting for you to answer. Surely you can employ some m… https://t.co/mKYt6Z5Wyw
about 1 month ago
@npowerhq I was on hold for 40 mins today. I spoke to someone who transferred me but ended the call. I’ve been forc… https://t.co/94bOk8ZrR4
about 1 month ago
@npowerhelp @npowerhq I am trying to pay a bill and keep getting put on hold for a very long time, the latest being… https://t.co/TQqtRfBbR9
about 1 month ago
@npowerhq @npowerhelp once again on hold for almost an hour!!! #npowerfail
about 1 month ago
30 minutes on hold now. It's the middle of the afternoon on a weekday. Come on now, @npowerhq
about 2 months ago
Wow. 2 hours on hold to @npowerhq and still no reply. Lucky the live chat was able to deal. I can't imagine what t… https://t.co/bye1pfXW3q
about 2 months ago
@npowerhq been kept on hold for 45 mins and still no answer, third day running this has happened! Consider my accou… https://t.co/3dWlwEPZJA
about 3 months ago
*Thirty* minutes on hold to @npowerhq because you took my payment on the wrong day....2 minutes (whilst on hold) to… https://t.co/QQXmrF7kmD
about 3 months ago
@npowerhq we've been on hold for almost 20 minutes, which is ridiculous. The reason we're calling tho is cos you've… https://t.co/AH5RbvmArW
about 3 months ago
Been on hold for 30mins already @npowerhq . It’s beyond a joke that I’m (as a customer) having to sort out your mess.
about 4 months ago
Been on hold with @npowerhq for 20 mins yet still somehow still not in the right department. Web chat was borderline useless too.
about 4 months ago
@npowerhq there has been a mistake on my final bill and i want to discuss but on hold for an hour every day this we… https://t.co/9vIHl4Wr8X
about 5 months ago
@npowerhq love been on hold for over 45 minutes ,great service 🙈
about 5 months ago
@npowerhq there is nothing I love than to be currently on hold for 30 minutes to your stupid call centre because of… https://t.co/LSL9lNLo3K
about 5 months ago
@npowerhq @npowerhelp On hold for over 50 minutes whilst trying to get an update on a complaint that has been runni… https://t.co/kHmYw9tWjQ
about 6 months ago
Tomorrow @npowerhq you will feel my wrath! And if you leave me on hold for another 15 minutes, I'll charge you the… https://t.co/1j8W8P8tR5
about 6 months ago
@npowerhq customer service is shocking 30 minutes on hold 2 lots of security to be told I have to do it all again o… https://t.co/qnm7K6hVuO
about 7 months ago
@npowerhq still waiting for my booked call back that was suppose to be at 9am this morning... not a chance am I sitting on hold for an hour!
about 7 months ago
20 minutes on hold to the useless @npowerhq so far. Trying to inform them that the bill they keep sending me was paid 5 weeks ago 🙄
about 7 months ago
@npowerhq been on hold for 45 minutes !!! Still no help
about 8 months ago
@npowerhq been on hold for over 1hour 15mins, is this normal practice???? Not impressed!
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