Complaints for NPower Gas and Electric

This is a real-time view of Twitter complaints for NPower Gas and Electric

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 1 day ago
@npowerhq 28 minutes on hold to be cut off. What's going on?
about 1 week ago
@npowerhq 47 minutes on hold here. Been directed wrong twice 👎🏼
about 1 week ago
@npowerhq Hello I have just spent a total of 72 minutes on hold then talking to customer services then your complai… https://t.co/ECD2L3aBGB
about 1 week ago
Being placed on hold for 30 minutes and counting whilst trying too set up and account is ridiculous! @npowerhq #poorcustomerservice
about 1 week ago
@npowerhq what a joke of a company... 45 minutes on hold...£145 taken from my account for 2 weeks worth of electric… https://t.co/EmVxuX9p1h
about 2 weeks ago
@npowerhq anyone in today been on the phone 45 minutes on hold?
about 2 weeks ago
@npowerhq Whats going on at your call centre? 50 minutes on hold after to sent my details to a collection agent be… https://t.co/ZoilbvywJB
about 1 month ago
@npowerhq you are a fucking joke, have been waiting on hold for over an hour now and still haven't gotten through t… https://t.co/MdN1bzoWn1
about 1 month ago
@npowerhq I have wasted hours on hold after repeatedly receiving debt collection threat letters for money not owed!… https://t.co/s7d6A3gD3U
about 1 month ago
@npowerhq on hold for 30 minutes to pay a bill, at 50p a minute and still couldn’t get through. Wankers
about 1 month ago
@npowerhq been on hold for 40 minutes lads. Answer the fucking phone
about 2 months ago
@npowerhq - 2hrs 5mins and on hold for 40 minutes - to someone that put me on hold and went home... #customerservicegonewrong
about 2 months ago
42 minutes on hold to nPower just so l can confirm my name??! @npowerhq
about 2 months ago
@npowerhq guys you need more staff 45 minutes on hold!
about 2 months ago
@npowerhq I have just been on hold for 40 minutes to then be CUT OFF by you before speaking to anyone. Unbelievably bad customer service.
about 2 months ago
@npowerhq You are a joke! Been on hold for over an hour now waiting for you to answer. Surely you can employ some m… https://t.co/mKYt6Z5Wyw
about 2 months ago
@npowerhq I was on hold for 40 mins today. I spoke to someone who transferred me but ended the call. I’ve been forc… https://t.co/94bOk8ZrR4
about 2 months ago
@npowerhelp @npowerhq I am trying to pay a bill and keep getting put on hold for a very long time, the latest being… https://t.co/TQqtRfBbR9
about 3 months ago
@npowerhq @npowerhelp once again on hold for almost an hour!!! #npowerfail
about 3 months ago
30 minutes on hold now. It's the middle of the afternoon on a weekday. Come on now, @npowerhq
about 4 months ago
Wow. 2 hours on hold to @npowerhq and still no reply. Lucky the live chat was able to deal. I can't imagine what t… https://t.co/bye1pfXW3q
about 4 months ago
@npowerhq been kept on hold for 45 mins and still no answer, third day running this has happened! Consider my accou… https://t.co/3dWlwEPZJA
about 5 months ago
*Thirty* minutes on hold to @npowerhq because you took my payment on the wrong day....2 minutes (whilst on hold) to… https://t.co/QQXmrF7kmD
about 5 months ago
@npowerhq we've been on hold for almost 20 minutes, which is ridiculous. The reason we're calling tho is cos you've… https://t.co/AH5RbvmArW
about 5 months ago
Been on hold for 30mins already @npowerhq . It’s beyond a joke that I’m (as a customer) having to sort out your mess.
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