Complaints for NPower Gas and Electric

This is a real-time view of Twitter complaints for NPower Gas and Electric

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 1 month ago
@npowerhq I have been holding for over an hour this morning by staff who are unable to help me with simple issue.ca… https://t.co/Gy7NUOYrdS
about 1 month ago
@npowerhq @npowerhelp Are a JOKE of a company. Been on hold for 40 mins from one of the operators transferring me t… https://t.co/LNQ2QwlbMU
about 2 months ago
45 minutes on hold for a 10 minute call to resolve a problem on their end with our account/bill... Classic @npowerhq
about 3 months ago
14 minutes on hold so far... do you actually want new customers @npowerhq - going to have to try elsewhere now. #betterthingstodo
about 3 months ago
@npowerhq @npowerhelp well happy Saturday, On hold for 52 minutes to be told I have to make a reservation for a cal… https://t.co/YTvUf5h3jR
about 4 months ago
@npowerhq 25 minutes on hold, then cut me off. Further 30 minute on hold, then cut me off again. Guess you don't w… https://t.co/tyKYOUJe7S
about 4 months ago
@npowerhq - 22 minutes on hold ...stop apologising and answer your phones.
about 5 months ago
@npowerhq nightmare to get hold of. Been on hold for 45 minutes and waiting for this online chat for 30 mins. HELP!!!!
about 5 months ago
@npowerhq inter-department phone transfer cuts me off: now I’ve been kept on hold for about 20 minutes. Sort out yo… https://t.co/ihFG0e0NFz
about 5 months ago
After being on hold for a VERY LONG TIME i have come to the conclusion @npowerhq need new hold music. It’s just awf… https://t.co/8mBLr2EReo
about 5 months ago
@npowerhq I am so frustrated..spent 20 minutes on hold and was then put through to the billing team. I think it's n… https://t.co/574DTinix2
about 6 months ago
45 mins last night and now been on hold for 20 mins today trying to get through to @npowerhq @npowerhelp to arrange… https://t.co/6kFrQL8lj1
about 6 months ago
@npowerhelp @npowerhq when busy and customers want to talk what are they meant to do? 2-hours on hold then your lin… https://t.co/HtP7EpmcWh
about 6 months ago
@npowerhq been on hold for 30 minutes live chat for 15 minutes i have no electric as key need replacing...and the kids are cold 😡
about 6 months ago
@npowerhelp @npowerhq On hold for 35 minutes. App not working. Online login not working. Calling re tariff. Please… https://t.co/qlp0pFpD57
about 6 months ago
@npowerhq I have been on hold for 50 mins to resolve a simple meter reading issue, after being significantly over… https://t.co/wMxC71AWEa
about 6 months ago
@scarlettwith2ts @npowerhq Don't worry sugar, I was on hold to @GoodEnergy for cultimatively 2 hours on hold as the… https://t.co/kx2LjGe9PN
about 6 months ago
Still on hold with @npowerhq absolutely unbelievable. https://t.co/L5PtzjFlJQ
about 6 months ago
On hold with @npowerhq for 20 minutes now. Losing the will to live, it's not like I have anything else to do.
about 6 months ago
@npowerhq maybe employ some more call centre staff? Your customers don't deserve to be on hold for hours after a full day at work
about 6 months ago
@npowerhq 7 hours on hold this week... 4 x callbacks not followed through..1 message on Twitter & 3 attempts at live chat! Still nothing!?!?
about 6 months ago
@npowerhq I’ve been on hold for over an hour! I really need this issue sorted as I go out of the county for 3 month… https://t.co/GutVGEtZrH
about 6 months ago
@npowerhq currently been on hold for 10 minutes with a recording saying 'we shouldn't be too much longer, thanks fo… https://t.co/QfC61omILq
about 6 months ago
@npowerhq @npowerhelp trying to sort my account out and pay a bill, been sat on hold for 40 mins. not prepared to w… https://t.co/sPJoOQt1Bz
about 6 months ago
@npowerhq nearly 2 hours on hold on a Friday night to be cut off with no resolution. Disgusted is an understatement… https://t.co/U6UYuZNTeu
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