Complaints for Optimum

This is a real-time view of Twitter complaints for Optimum

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Optimum
about 3 weeks ago
@OptimumHelp On hold for over a half hour. The minute I can get FIOS, I am jumping for the opportunity
on hold with Optimum
about 1 month ago
@OptimumHelp no internet and have been on hold for 45 minutes
on hold with Optimum
about 1 month ago
@OptimumHelp Spent 15 minutes on hold to receive any sort of update on why my services have been out since last nig… https://t.co/toq9jQDtsf
on hold with Optimum
about 1 month ago
@OptimumHelp I've been on hold for 15 minutes. My Mom's modem doesn't seem to be working. Did the automated trouble… https://t.co/aPVj0Oq2D5
on hold with Optimum
about 1 month ago
@OptimumHelp this is ridiculous. I have been on hold with your computer for 10 minutes after rebooting. I am gett… https://t.co/UwyqwP3AmX
on hold with Optimum
about 1 month ago
@OptimumHelp No Wi-Fi, no ability to stream movies. Been on hold for over an hour listening to bad ‘music.’ $228… https://t.co/T70n0crTv8
on hold with Optimum
about 2 months ago
@OptimumHelp Hi, I have been on hold for at least 30 minutes (after being told it was an 8-13 minute wait time). Pl… https://t.co/xwANPb6zNx
on hold with Optimum
about 2 months ago
@OptimumHelp Been on hold for 45ish minutes...how much you want to bet they tell me to reboot my modem.....
on hold with Optimum
about 2 months ago
@OptimumHelp My internet is down. I called the customer service line and after 30 minutes on hold the line hung up… https://t.co/snp5QUdDEE
on hold with Optimum
about 3 months ago
@AlticeUSA @OptimumHelp Situation is actually getting worse & rep that I'm on hold with now says that there is no r… https://t.co/Gb4MdiIygB
on hold with Optimum
about 3 months ago
@OptimumHelp no internet in Weston CT … been on hold for an hour
on hold with Optimum
about 4 months ago
@OptimumHelp FIFTY. ONE. MINUTES. ON. HOLD. https://t.co/QApVFICPhc
on hold with Optimum
about 4 months ago
@OptimumHelp on hold for over 20 minutes. Can you help??
on hold with Optimum
about 4 months ago
@OptimumHelp My wifi is down again — third day in a row. What is going on? Now I’m on hold for 20 mins. Rising rate… https://t.co/fxHJaKQlWm
on hold with Optimum
about 5 months ago
@OptimumHelp 1) on hold with call center for 45 minutes who said you need tech help 2) now on hold with tech for 45… https://t.co/99M8IdW5OL
on hold with Optimum
about 5 months ago
@OptimumHelp hi my husband was on hold trying to discuss a bill; they put him on hold for 45 minutes then somebod… https://t.co/pQQv6MKzqr
on hold with Optimum
about 5 months ago
@OptimumHelp Currently waiting on hold for a supervisor to figure out why the status of my service call is “technic… https://t.co/fNEh7Dc76Z
on hold with Optimum
about 6 months ago
@OptimumHelp Been on hold for a 1hr no answer service is the worst
on hold with Optimum
about 6 months ago
@OptimumHelp Technician blew off my appt yesterday. 2 hours on hold this morning to be told "tell us why you're te… https://t.co/bxnMblS9ra
on hold with Optimum
about 6 months ago
@OptimumHelp @OptimumHelp outage again and after sitting on hold for 54 minutes, no eta of it being restored- serio… https://t.co/g5j0TIBVrY
on hold with Optimum
about 6 months ago
@OptimumHelp - a tree knocked out my line. Been on hold for over an hour trying to get someone on the phone. Is there anyone who can help?
on hold with Optimum
about 6 months ago
@OptimumHelp My gf has no Internet connection right now and we’ve been on hold for more than 45 minutes
on hold with Optimum
about 6 months ago
@OptimumHelp @BiagioTripodi Hey Optimum, I have now been on hold with Customer Service for over two hours - was tol… https://t.co/BPd5dApK7Y
on hold with Optimum
about 6 months ago
@OptimumHelp Optimum is the worst! I am sitting here on hold for almost an hour trying to get customer service assi… https://t.co/yAqYoBOz7R
on hold with Optimum
about 7 months ago
@OptimumHelp I have been on hold for over an hour trying to pay my bill. The automated service is not working. I t… https://t.co/q46nUU5G2x
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