Complaints for Optimum

This is a real-time view of Twitter complaints for Optimum

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Optimum
about 40 minutes ago
@OptimumHelp Trying to cancel service. I've been on hold for over an hour, spoken to three different people who sai… https://t.co/xslrnCoi1M
on hold with Optimum
about 2 hours ago
@OptimumHelp Having problems since WED. 8 agents, no help. This morning, on hold for an hour, spoke to someone who… https://t.co/GVeQ3KTtTo
on hold with Optimum
about 18 hours ago
@OptimumHelp How do I reach someone at this company? Been on hold for hours ....several times. Your auto message… https://t.co/zA3dsz7IU9
on hold with Optimum
about 18 hours ago
@OptimumHelp is your customer service a joke?! I’ve spent HOURS on hold and calling. No phone and 80% of my day is… https://t.co/szdXHj0FNL
on hold with Optimum
about 2 days ago
@OptimumHelp I've been on hold for 15 minutes. Cable was installed today without DVR. No point in even having cable… https://t.co/ggVJcXwJHP
on hold with Optimum
about 2 days ago
@OptimumHelp no internet all day. Been on hold with customer service ALL DAY. WTF OPTIMUM.
on hold with Optimum
about 2 days ago
@OptimumHelp I need help canceling a service appt scheduled for tomorrow. I have been on hold for about an hour!:(
on hold with Optimum
about 2 days ago
@LorraineOLear10 @OptimumHelp 2.5 hours later, I’m on hold with the call back rep who I can bearly understand with… https://t.co/7P8UkLzgoL
on hold with Optimum
about 2 days ago
@OptimumHelp I spent 50 minutes on hold just to connect to a rep who put on a busy tone and hung up. Are you for real?
on hold with Optimum
about 3 days ago
@OptimumHelp I need to speak to someone. Every time I call I’m kept on hold for over an hour, then I get disconnect… https://t.co/js1MGrxNnw
on hold with Optimum
about 3 days ago
@OptimumHelp Please help. This is the third time the technician has not shown up. I have spent hours on hold and wa… https://t.co/TiP6GPcyfF
on hold with Optimum
about 3 days ago
@OptimumHelp Waiting support chat for two hours. On hold with phone support. Exoected wait time 1 hour. Wouldn’t ac… https://t.co/g7pMKiRIf3
on hold with Optimum
about 3 days ago
Over two hours on hold with @OptimumHelp on the phone, no live agent picked up on chat. I'm worried just how this a… https://t.co/0CH2RO5elj
on hold with Optimum
about 3 days ago
@OptimumHelp trying to get tracking for my replacement modem for 3 days the system just hangs up and I waited on hold for over 2 hours.
on hold with Optimum
about 3 days ago
@OptimumHelp Is there anyone answering phones for NJ? I've been on hold with the local number for over 2 hours.… https://t.co/3HYVFrceyB
on hold with Optimum
about 3 days ago
@OptimumHelp spent 2 hours on hold and gave up. Cable to street down. We need a bucket truck as guy who came could not do it Help!
on hold with Optimum
about 3 days ago
@OptimumHelp 2 hours on hold you people are disgraceful
on hold with Optimum
about 3 days ago
@OptimumHelp I have been trying to reach you since Tuesday, spent HOURS on hold
on hold with Optimum
about 3 days ago
@optimumhelp my husband has been on hold for almost five hours waiting for an agent. I'm on hold separately and try… https://t.co/apkMAQn6da
on hold with Optimum
about 3 days ago
Spent 2 hours and 10 minutes last night, including THROUGH DINNER, on hold with @OptimumHelp before I decided to gi… https://t.co/UBhmMrxbOv
on hold with Optimum
about 3 days ago
@OptimumHelp do you ever allow your customers to talk to real humans? been on hold for almost two hours. no one responds to online messages.
on hold with Optimum
about 3 days ago
@OptimumHelp I have been on hold for more than an hour trying to speak to a representative about getting a credit f… https://t.co/Z6TtkGigDW
on hold with Optimum
about 3 days ago
@OptimumHelp I have been waiting on hold for over THREE DAYS NOW. Your phone system is designed to SPECIFICALLY D… https://t.co/NgFReQVSEH
on hold with Optimum
about 4 days ago
@OptimumHelp Called our local (Nassau County, NY) office. Have multiple issues to discuss. Been on hold for an hour… https://t.co/AYsZAbI5vR
on hold with Optimum
about 4 days ago
I was on hold for over two hours I need some help @OptimumHelp
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