Complaints for Optimum

This is a real-time view of Twitter complaints for Optimum

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Optimum
about 12 hours ago
@OptimumHelp Second time this week my cable isn't working. On hold with support for 20 minutes and counting after l… https://t.co/fh5HNV13jq
on hold with Optimum
about 13 hours ago
@optimumhelp Two hours and 15 minutes on hold. Just gave up.
on hold with Optimum
about 13 hours ago
@OptimumHelp Hello!??? Been on hold for an hour and a half and nothing!! My severely hearing impaired mother has b… https://t.co/kw31IlcUOY
on hold with Optimum
about 3 days ago
@OptimumHelp You told me you couldn't help me through DM and to call. So I called. And stayed on hold for another 3 hours...
on hold with Optimum
about 4 days ago
Hey @OptimumHelp , we're trying to figure out why you shut off my mother's service (senior). Been on hold for 40 mi… https://t.co/Cvupa1wICU
on hold with Optimum
about 5 days ago
@OptimumHelp I want to cancel service, but whenever I call and am holding for an operator, the call cuts off. Reque… https://t.co/ZWd2WM7t3p
on hold with Optimum
about 5 days ago
@OptimumHelp is probably the worse cable company I’ve ever had to deal with. Waiting on hold for 45 minutes only to… https://t.co/qKG6l9Og3c
on hold with Optimum
about 6 days ago
@OptimumHelp wow, after being on hold for almost an hour, I finally get a human whom I explain my problem to, he sa… https://t.co/3DH22AEobx
on hold with Optimum
about 6 days ago
@OptimumHelp 4 hours on hold Friday. 1 hour to get to the first person, 1 hour to get to retention, 1 hour to get t… https://t.co/nQYKW1qR2U
on hold with Optimum
about 1 week ago
@OptimumHelp really has to do better...place me on hold for a long time opted to have a call back received a call b… https://t.co/GyoKCpnOs0
on hold with Optimum
about 1 week ago
@OptimumHelp been on hold for a total of 3 hours today and yesterday, have online chatted and talked to someone els… https://t.co/HDWwJzmvx2
on hold with Optimum
about 1 week ago
@OptimumHelp I am on hold with customer service for the past 4 hours and 25 minutes. What is going on? Also left a… https://t.co/mEU9b4CZJv
on hold with Optimum
about 1 week ago
@OptimumHelp What is going on?? Our internet has not been working since 2:30p...been on hold for over an hour, and… https://t.co/Dv6PwoU7xW
on hold with Optimum
about 1 week ago
@OptimumHelp 1. I wasn't able to get a human on the phone but, combined, sat on hold for over 60 minutes 2. Additi… https://t.co/CBej5PHp1c
on hold with Optimum
about 1 week ago
@OptimumHelp I called two times today and was on hold for over 30 minutes with no answer.
on hold with Optimum
about 1 week ago
@OptimumHelp How can i get help setting up my optimum ID, no help from chat reps on hold for over 20 mins. This is ridiculous!
on hold with Optimum
about 1 week ago
@OptimumHelp Hi I’ve been on hold for 45 minutes with no response
on hold with Optimum
about 1 week ago
@OptimumHelp I want to cancel my service and have been trying for days but after staying on hold for an hour no one… https://t.co/xREU3lYvGH
on hold with Optimum
about 1 week ago
@OptimumHelp you are IMPOSSIBLE to reach. Billing issue resulted in 4 calls, on hold for 45+ minutes, then it DISCO… https://t.co/M1spJgXDbR
on hold with Optimum
about 1 week ago
@OptimumHelp 41 minutes on hold to fix a seasonal account that instead of upgrading to premium was suspended. CS… https://t.co/4F61OyVXp2
on hold with Optimum
about 2 weeks ago
@OptimumHelp Was on hold for 30 minutes and when I finally got to an agent, the incompetent agent didn’t know what… https://t.co/sxUaugEhen
on hold with Optimum
about 2 weeks ago
@OptimumHelp Was on hold for over 1 hour, got a representative, and was just disconnected. Help, please!!
on hold with Optimum
about 2 weeks ago
@OptimumHelp shocker. Only on hold for over an hour and 20 minutes so far, still holding... https://t.co/tjEQT9WnEp
on hold with Optimum
about 2 weeks ago
@OptimumHelp Kick rocks Akeem. Your reps hung up the phone and another left me on hold for over a hour .
on hold with Optimum
about 2 weeks ago
@OptimumHelp You have been billing us INCORRECTLY for 2 1/2 months!! #HELP We’ve been on hold for over an hour mul… https://t.co/K23VuRv7Sd
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