Complaints for Premier Inn

This is a real-time view of Twitter complaints for Premier Inn

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Premier Inn
about 2 months ago
@premierinn 40 minutes on hold to cancel a booking due to COVID19, to be direct to the hotel. Hotel sends me to int… https://t.co/O7Ckz2wTzq
on hold with Premier Inn
about 2 months ago
On hold for over 20 mins with @premierinn pathetic.
on hold with Premier Inn
about 2 months ago
@premierinn I've been on to your phone line now for over 20 minutes on hold... I know things are busy, but why can'… https://t.co/jlQQz9CDDE
on hold with Premier Inn
about 2 months ago
@premierinn Cannot get in touch on the phones, been on hold for hours the past few days. Our booking is on Friday a… https://t.co/cBxikLyiA3
on hold with Premier Inn
about 2 months ago
@premierinn please could you answer you phones, been on hold for over 45mins trying to contact you regarding booking amendments!
on hold with Premier Inn
about 2 months ago
@premierinn I appreciate its busy but no answer to phone all day yesterday and now been on hold for over 40min toda… https://t.co/Xa32S85oxF
on hold with Premier Inn
about 2 months ago
Was on hold with @premierinn for 40 minutes. I get why, I'm not mad about it, but... I won't be able to get that… https://t.co/EBIKYyVgnP
on hold with Premier Inn
about 2 months ago
@premierinn Can you please reply to my DM? I've been on hold for a long time with no luck of getting through.
on hold with Premier Inn
about 2 months ago
@lucythinksstuff @premierinn Yes!! 4 or 5 phone calls... all on hold for 20 mins... then cut off 😡
on hold with Premier Inn
about 2 months ago
@Phil_S___ @premierinn Keep trying, eventually you'll get put in a queue. I managed to amend my booking after being on hold for 45 mins.
on hold with Premier Inn
about 2 months ago
@premierinn please help. Cant get through to your phone lines all, it keeps disconnecting after 2 minutes on hold.… https://t.co/tXvkupu9Iy
on hold with Premier Inn
about 2 months ago
@DanielleChapp79 @premierinn Don’t waste your time on hold for hours, all they will say is that you can rebook, if… https://t.co/3Mb251hNGv
on hold with Premier Inn
about 2 months ago
@premierinn Total of 2 hours on hold today. Patience only goes so far guys.
on hold with Premier Inn
about 2 months ago
been on hold with @premierinn for 40 minutes - now do I hang up because I'm fed of waiting and try again later, but… https://t.co/DUebSzyFq6
on hold with Premier Inn
about 2 months ago
@premierinn when shall i call to cancel my reservation, I've been on hold for an hour and a half across two days, i… https://t.co/YaAUc17H1c
on hold with Premier Inn
about 2 months ago
@premierinn have had me on hold for 45 mins now - what’s going on?!
on hold with Premier Inn
about 2 months ago
@premierinn after 36 minutes on hold from 11am and no answer, I then pm you 5 hours ago and still no response! Pre… https://t.co/Zd2UMy5LIC
on hold with Premier Inn
about 2 months ago
@premierinn Hi, how do we change a booking? We are trying to call and been on hold for 40 minutes now, we can’t cha… https://t.co/lBFIQZQ0Qr
on hold with Premier Inn
about 2 months ago
So tired of being on hold with @premierinn to cancel my booking. Tried to contact them in every possible way and had no luck in days!
on hold with Premier Inn
about 2 months ago
@premierinn 13 minutes on hold to be cut off? Unbelievable
on hold with Premier Inn
about 2 months ago
@premierinn I have been trying again to get through to your team, but remain on hold for almost an hour. Have now h… https://t.co/5yvWijWDA3
on hold with Premier Inn
about 2 months ago
To update: been on hold for 20 minutes online. @premierinn have you got any more information to share please?
on hold with Premier Inn
about 2 months ago
@premierinn trying to cancel a booking for Sunday and unable to get through after being on hold for 20+ minutes. Ca… https://t.co/ltyIzCLgbR
on hold with Premier Inn
about 2 months ago
20 minutes on hold to @premierinn to ask about hotel for Manchester and while still on hold the phone gets cut off.… https://t.co/QD38SHvSSg
on hold with Premier Inn
about 2 months ago
@premierinn trying to cancel a booking for Sunday and unable to get through after being on hold for 20+ minutes. Ca… https://t.co/M6nEl6aabH
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