Complaints for Premier Inn

This is a real-time view of Twitter complaints for Premier Inn

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Premier Inn
about 6 hours ago
@premierinn Hi, do you reply to any form of communication? Been on hold for 30 minutes now, no response to emails either #awfulservice
on hold with Premier Inn
about 9 hours ago
@premierinn have you got a number for group bookings where someone actually answers the phone? Spent over 30 minutes on hold @ 13p/min!
on hold with Premier Inn
about 5 days ago
So disapp’ted with @premierinn Complaint +14 days. No response. Currently on hold with C.Serv line 20m. obv not service based. Just poor
on hold with Premier Inn
about 6 days ago
@premierinn I've been trying all afternoon to get through to reservations team - it's quite urgent, plse can you help? On hold for an hour
on hold with Premier Inn
about 1 week ago
@premierinn 25 minutes on hold to the customer relation line on a premium rate number! Outrageous!!!!!
on hold with Premier Inn
about 1 week ago
@premierinn hi , do you have set hours for guest relations? Tried a few times but on hold for 15 mins +. Thanks.
on hold with Premier Inn
about 1 week ago
Been on hold with @premierinn for over 25mins! The service is terrible
on hold with Premier Inn
about 1 week ago
@premierinn wow, on hold for over 10 minutes this morning to speak with someone on your helpline....not very helpful!
on hold with Premier Inn
about 1 week ago
@premierinn hi, I've been on hold for about 30 mins now, how do I get to speak to someone?
on hold with Premier Inn
about 1 week ago
@premierinn I've made a reservation with yourselves and forgot to book a travel cot - tried phoning but on hold for 15 minutes - help!
on hold with Premier Inn
about 2 weeks ago
@premierinn @premierinn I have now been on hold for 25 minutes! This is ridiculous all because you have overcharged me!
on hold with Premier Inn
about 2 weeks ago
@premierinn been on hold for 15 mins to your bookings team... can you help me please?
on hold with Premier Inn
about 2 weeks ago
@premierinn How do I cancel a Sleep Park Fly reservation? I've been on hold for 20 mins without any success.
on hold with Premier Inn
about 3 weeks ago
20 minutes on hold with @premierinn guest relations 😵 so much for a good night guarantee
on hold with Premier Inn
about 1 month ago
@premierinn your hold time is a joke I have been on hold for 30 mins re a complaint that you should have already responded to! #premierinn
on hold with Premier Inn
about 1 month ago
@premierinn Been on hold for 15 mins - still outstanding a refund from you as per your Good Night Guarantee from early July... not happy!!
on hold with Premier Inn
about 1 month ago
@premierinn On hold for 15 minutes so far to discuss a booking and still no answer?
on hold with Premier Inn
about 1 month ago
@premierinn currently been on hold for over 10 minutes to speak to a guest relations advisor. Is this normal? Extremely frustrating 😡
on hold with Premier Inn
about 2 months ago
Good afternoon @premierinn Really struggling to get through on the phone to amend a booking. On hold for 10 minutes then cut off! Help!
on hold with Premier Inn
about 2 months ago
@premierinn can you tell me if braehead has travel cots available to use? Been on hold for 15 mins for what is a simple request!
on hold with Premier Inn
about 2 months ago
@premierinn on hold for over 20 mins to change my booking. CS agent said she'd change my booking and confirm by email which hasn't arrived.
on hold with Premier Inn
about 2 months ago
@premierinn been on hold for 20 mins and still going, anyone answering your phones today?
on hold with Premier Inn
about 2 months ago
@premierinn Hello, been trying to book rooms at your Manchester hotel and been on hold for almost 2 hours. Please can you advise?
on hold with Premier Inn
about 2 months ago
@premierinn your hotel doesn't answer its phone, was 20 mins ringing, also been on hold for 20 mins at central reservations. #pleasepickup
on hold with Premier Inn
about 3 months ago
@premierinn thanks, gave up after being on hold for 10 mins
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