Complaints for Premier Inn

This is a real-time view of Twitter complaints for Premier Inn

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Premier Inn
about 2 days ago
@premierinn ps been on hold for 20+ mins :)
on hold with Premier Inn
about 1 week ago
@premierinn hi there, i need help with a booking and have been on hold for almost 20 min. no good considering im calling from the US.
on hold with Premier Inn
about 2 weeks ago
@PremierInUK @premierinn Any chance of answering the phone Pete? Been on hold for 10 minutes.
on hold with Premier Inn
about 2 weeks ago
@premierinn hello, any chance someone in customer service wants to speak to us? being on hold for 45 mins to be hung up on is not acceptable
on hold with Premier Inn
about 3 weeks ago
Waited 30 mins on hold with @premierinn at 13.5p/min & still didn't get to speak to anyone from "Guest Relations". Best hotel chain 2017???
on hold with Premier Inn
about 3 weeks ago
I’ve been on hold for over 10 mins and now the price has gone up this is ridiculous @premierinn !
on hold with Premier Inn
about 1 month ago
I'm trying to contact @premierinn Bournemouth. Hung up on 5 times so far, and spent 15 minutes on hold on the 003 0025 line. Can you help?
on hold with Premier Inn
about 1 month ago
@premierinn Just received my phone bill, £25 worth of extra charges JUST to cancel a fucking hotel room!! Kept on hold for AGES.
on hold with Premier Inn
about 1 month ago
@premierinn been on hold for 25 minutes to get through to customer service, it's like yous don't want to refund your money you claim to
on hold with Premier Inn
about 1 month ago
@premierinn I raised a complaint 14 days ago, haven't heard anything, now been on hold for 15 minutes #goodcustomerrelations
on hold with Premier Inn
about 1 month ago
@premierinn Hi, do you reply to any form of communication? Been on hold for 30 minutes now, no response to emails either #awfulservice
on hold with Premier Inn
about 1 month ago
@premierinn have you got a number for group bookings where someone actually answers the phone? Spent over 30 minutes on hold @ 13p/min!
on hold with Premier Inn
about 2 months ago
So disapp’ted with @premierinn Complaint +14 days. No response. Currently on hold with C.Serv line 20m. obv not service based. Just poor
on hold with Premier Inn
about 2 months ago
@premierinn I've been trying all afternoon to get through to reservations team - it's quite urgent, plse can you help? On hold for an hour
on hold with Premier Inn
about 2 months ago
@premierinn 25 minutes on hold to the customer relation line on a premium rate number! Outrageous!!!!!
on hold with Premier Inn
about 2 months ago
@premierinn hi , do you have set hours for guest relations? Tried a few times but on hold for 15 mins +. Thanks.
on hold with Premier Inn
about 2 months ago
Been on hold with @premierinn for over 25mins! The service is terrible
on hold with Premier Inn
about 2 months ago
@premierinn wow, on hold for over 10 minutes this morning to speak with someone on your helpline....not very helpful!
on hold with Premier Inn
about 2 months ago
@premierinn hi, I've been on hold for about 30 mins now, how do I get to speak to someone?
on hold with Premier Inn
about 2 months ago
@premierinn I've made a reservation with yourselves and forgot to book a travel cot - tried phoning but on hold for 15 minutes - help!
on hold with Premier Inn
about 2 months ago
@premierinn @premierinn I have now been on hold for 25 minutes! This is ridiculous all because you have overcharged me!
on hold with Premier Inn
about 2 months ago
@premierinn been on hold for 15 mins to your bookings team... can you help me please?
on hold with Premier Inn
about 2 months ago
@premierinn How do I cancel a Sleep Park Fly reservation? I've been on hold for 20 mins without any success.
on hold with Premier Inn
about 2 months ago
20 minutes on hold with @premierinn guest relations 😵 so much for a good night guarantee
on hold with Premier Inn
about 3 months ago
@premierinn your hold time is a joke I have been on hold for 30 mins re a complaint that you should have already responded to! #premierinn
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