Complaints for Premier Inn

This is a real-time view of Twitter complaints for Premier Inn

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Premier Inn
about 1 week ago
@premierinn guys, I’ve spent 29 minutes on hold today trying to get a refund as the website made me a double bookin… https://t.co/A6v3ReN0Ac
on hold with Premier Inn
about 2 weeks ago
forever on hold with the reservation team from @premierinn after being hung up on yesterday, I am not a happy bunny. ono
on hold with Premier Inn
about 3 weeks ago
And now @premierinn cut me off their complaint line after being on hold for over 10 mins! They really are trying to upset me! #fail
on hold with Premier Inn
about 3 weeks ago
Twenty minutes on hold for guest feedback to @premierinn to make a large complaint, still no response. Web form on… https://t.co/Tk1sAPg3xg
on hold with Premier Inn
about 4 weeks ago
Been on hold with @premierinn for 20 minutes waiting to speak to someone after speaking with a lady from one of the teams. Absolute joke!
on hold with Premier Inn
about 1 month ago
@premierinn please can someone contact me i have tried 5 times today to call and left on hold with no one picking up. Thank you
on hold with Premier Inn
about 1 month ago
Hi @premierinn I’ve spent 30 minutes on hold trying to speak to a member of the ‘Flex Team’. Not great service and I’m very frustrated!☹️
on hold with Premier Inn
about 1 month ago
Hi. I’ve spent 30 minutes on hold trying to speak to a member of the ‘Flex Team’. Not great service from Premier Inn ☹️
on hold with Premier Inn
about 1 month ago
@premierinn why cant your staff answer your phones?? legit was on hold for 20 minutes re a booking i cant cancel on… https://t.co/t3ltOdiShP
on hold with Premier Inn
about 1 month ago
Hi @premierinn why have I been on hold with your booking line for over 20 minutes? All I want to do is confirm my b… https://t.co/oFzLLSjoH8
on hold with Premier Inn
about 1 month ago
@premierinn customer relations are a joke on hold for 20min...we booked to go to a gig in Bristol but the gig has b… https://t.co/Tq18ZDWzBu
on hold with Premier Inn
about 1 month ago
@premierinn Do you actually have people on the phones this evening? 37 minutes on hold and counting...
on hold with Premier Inn
about 2 months ago
@premierinn thank you for keeping me on hold for 35 minutes then cutting me off just now. Please make contact with… https://t.co/HqE0v1W4Qd
on hold with Premier Inn
about 2 months ago
@premierinn please can someone answer the phone line, I’ve been on hold for 10 minutes and need to cancel my booking- online isn’t working
on hold with Premier Inn
about 2 months ago
Trying to book 16 rooms with @premierinn no one answering after 15 minutes on hold then I’m cut off 🤦🏼‍♀️
on hold with Premier Inn
about 2 months ago
@premierinn your customer service line is a joke. I just want a copy invoice and been on hold for 20 mins!
on hold with Premier Inn
about 2 months ago
@premierinn I’m trying to amend a booking, unable to do it online and have been on hold for over an hr and a half. Help please!
on hold with Premier Inn
about 2 months ago
@premierinn is there a way to amend the name on a booking online instead of over the phone? 30 minutes on hold has… https://t.co/uX760wnYjD
on hold with Premier Inn
about 2 months ago
@premierinn booked a room last night and have been overcharged - been on hold for 40 mins and still not got through… https://t.co/j518N526ZH
on hold with Premier Inn
about 2 months ago
@premierinn useless trying to contact your Preston Fullwood hotel! 46 minutes on hold - guy picks up says “hello, c… https://t.co/wq9oDjCVcT
on hold with Premier Inn
about 2 months ago
Trying to cancel a booking at @premierinn is virtually impossible. On hold for over 25 minutes now 😴
on hold with Premier Inn
about 2 months ago
@premierinn been on hold for 20 minutes with query regarding my booking, can you help?
on hold with Premier Inn
about 3 months ago
@premierinn come on guys tried phoning your booking line gave up after 10 minutes on hold then called one of your h… https://t.co/pQgwgPyZ7p
on hold with Premier Inn
about 4 months ago
@premierinn I've been on hold with them for 10 minutes now and haven't even spoken to anyone yet. It's 15:13... i'm late for my tea break 😭😂
on hold with Premier Inn
about 4 months ago
@premierinn I was just wondering... 20 minutes on hold is fine but someone just told me it's six quid per minute,,, That's a joke right....
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