Complaints for Premier Inn

This is a real-time view of Twitter complaints for Premier Inn

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Premier Inn
about 4 days ago
@premierinn your customer service line is a joke. I just want a copy invoice and been on hold for 20 mins!
on hold with Premier Inn
about 4 days ago
@premierinn I’m trying to amend a booking, unable to do it online and have been on hold for over an hr and a half. Help please!
on hold with Premier Inn
about 5 days ago
@premierinn is there a way to amend the name on a booking online instead of over the phone? 30 minutes on hold has… https://t.co/uX760wnYjD
on hold with Premier Inn
about 1 week ago
@premierinn booked a room last night and have been overcharged - been on hold for 40 mins and still not got through… https://t.co/j518N526ZH
on hold with Premier Inn
about 1 week ago
@premierinn useless trying to contact your Preston Fullwood hotel! 46 minutes on hold - guy picks up says “hello, c… https://t.co/wq9oDjCVcT
on hold with Premier Inn
about 2 weeks ago
Trying to cancel a booking at @premierinn is virtually impossible. On hold for over 25 minutes now 😴
on hold with Premier Inn
about 2 weeks ago
@premierinn been on hold for 20 minutes with query regarding my booking, can you help?
on hold with Premier Inn
about 3 weeks ago
@premierinn come on guys tried phoning your booking line gave up after 10 minutes on hold then called one of your h… https://t.co/pQgwgPyZ7p
on hold with Premier Inn
about 1 month ago
@premierinn I've been on hold with them for 10 minutes now and haven't even spoken to anyone yet. It's 15:13... i'm late for my tea break 😭😂
on hold with Premier Inn
about 2 months ago
@premierinn I was just wondering... 20 minutes on hold is fine but someone just told me it's six quid per minute,,, That's a joke right....
on hold with Premier Inn
about 3 months ago
@premierinn Hi I’ve been trying to amend a booking and have been on hold for over 20 mins. Can you help?
on hold with Premier Inn
about 3 months ago
How bad is customer service for premier inn, double booked a room (web site error) and been on hold for over 50 min… https://t.co/NSXGGlLYzF
on hold with Premier Inn
about 3 months ago
@premierinn After 30 minutes on hold I had terrible service from Nailah. Asked me what the personal family problem… https://t.co/nAnvZgKJ81
on hold with Premier Inn
about 5 months ago
@premierinn on hold for 15 mins with central north whom I book 100 rooms a year with for my staff, been hung up 3 t… https://t.co/njWaATSJZB
on hold with Premier Inn
about 6 months ago
Trying to get through to @premierinn is a nightmare, have called their line 3 times today & have been on hold for a… https://t.co/1fiXQfOYru
on hold with Premier Inn
about 6 months ago
@premierinn think there is a problem with your phone lines, on hold for ages, then when being connected to another… https://t.co/uTUKWMUjRO
on hold with Premier Inn
about 6 months ago
@premierinn I've been on hold for 30 minutes is there a better way to ask a quick question b
on hold with Premier Inn
about 7 months ago
@premierinn at Brook House London please give me a direct number. I've been on hold for 10minutes.
on hold with Premier Inn
about 7 months ago
@premierinn I am DM'ing you now and I suggest Premier Inn look at this immediately as after 20 minutes on hold your… https://t.co/0pbPXtgaEO
on hold with Premier Inn
about 7 months ago
@premierinn very disappointed that kept on hold for 10 mins to discuss a booking where price accepted is not price… https://t.co/QMT0g1TLsG
on hold with Premier Inn
about 8 months ago
@premierinn hi my dad is try to book a room over phone but has been on hold for ages. Can you arrange a call back for him this morning?
on hold with Premier Inn
about 8 months ago
@premierinn I tried but no answer after 30 minutes on hold
on hold with Premier Inn
about 8 months ago
Nice one @premierinn ! Leave me on hold for ages waiting to get through to speak to someone, only to hang up twice… https://t.co/LSOxRiuV0P
on hold with Premier Inn
about 10 months ago
@premierinn brought 7 days of WiFi and all three devices keep getting cut off. Been on hold with Customer Services… https://t.co/F6kGMeITAy
on hold with Premier Inn
about 10 months ago
@premierinn Hello! How can I call a specific hotel? Been on hold for over 15mins in the general line but it's a lost item question.
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