Complaints for Qantas

This is a real-time view of Twitter complaints for Qantas

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Qantas
about 6 hours ago
Me after being on hold with @Qantas @QantasUSA for almost two hours (got a lot of work done while I waited), talkin… https://t.co/l6950p9Enq
on hold with Qantas
about 1 day ago
@Qantas I’ve tried: Calling, been on hold for hours and hung up on when finally got through to someone Contacting y… https://t.co/DAvwropCTa
on hold with Qantas
about 2 days ago
After waiting patiently on hold for an hour for someone at @Qantas to answer, it gets disconnected. Still waiting s… https://t.co/dD6g2f7nlA
on hold with Qantas
about 3 days ago
@Qantas 3hr wait for a callback then put me on hold for 10 minutes, then randomly disconnect the line. Brilliant, I… https://t.co/5umfl8X2T7
on hold with Qantas
about 4 days ago
Been on hold with Qantas for 75 minutes, but fear not, I am using this time to clean the fridge. #
on hold with Qantas
about 4 days ago
Hi @Qantas why don’t you have a call back feature instead of staying on hold for an hour?
on hold with Qantas
about 5 days ago
@Qantas after being on hold for more than 45 minutes, I got through to a person - she asked for our reference numb… https://t.co/gdT2UvWieh
on hold with Qantas
about 5 days ago
@qantas we are both EXHAUSTED & need to sleep. Am on hold with you and it says to expect a 1 hour 40 minute wait ti… https://t.co/bHQ75kSOaf
on hold with Qantas
about 6 days ago
@Qantas Have DM’d while also sitting on hold for 45 mins so far.... not happy.
on hold with Qantas
about 1 week ago
@Qantas 2 HOURS ON HOLD? THIS IS INSANE! A SIMPLE QUESTION TO BE ANSWERED AND YOU EXPECT PEOPLE TO WAIT THAT LONG?… https://t.co/UB1n8uaSnN
on hold with Qantas
about 1 week ago
@Qantas I have been on hold for over an hour now and passed to 5 different teams trying to retrieve 49,000 points… https://t.co/UmbnjRZJNI
on hold with Qantas
about 1 week ago
@Qantas 2 hours on hold, you cancelled my flights without discussing options. Now no flights and 6 weeks before refund ... disgusting !!
on hold with Qantas
about 2 weeks ago
@Qantas I spent hours on hold to Baggage Services that night to report the theft, have spent further countless hour… https://t.co/g1H5II7kzB
on hold with Qantas
about 2 weeks ago
@Qantas Customer Service hold time estimate was 17-22 minutes. I have been on hold for 57 min. What gives?? Will yo… https://t.co/wZP0fM0buC
on hold with Qantas
about 2 weeks ago
42 minutes on hold with @qantas for a refund - just pay up!
on hold with Qantas
about 2 weeks ago
ok i’ve been on hold with @Qantas for 18 minutes so far. I think I’m gonna use this time to bake a cake https://t.co/hDdLdGxZiw
on hold with Qantas
about 2 weeks ago
Over an hour on hold with @Qantas 😐😡🤯 Why is the wait time so long???????
on hold with Qantas
about 2 weeks ago
@trash_addict @Qantas It's ok - after 57 minutes on hold they disconnected without answering.
on hold with Qantas
about 2 weeks ago
@Qantas deciding to cancel a flight, rebook to a different airport on a different date, keep @4very on hold for an… https://t.co/ECQcBBm2cr
on hold with Qantas
about 2 weeks ago
. @Qantas what's going on? Been on hold for over an hour. No news, no reason, just an SMS. https://t.co/TLC84lN0Ca
on hold with Qantas
about 3 weeks ago
@Qantas been on hold for an hour..very urgent
on hold with Qantas
about 3 weeks ago
Been on hold with @Qantas for 55 minutes and counting. What customer service??
on hold with Qantas
about 4 weeks ago
@Qantas I have been on hold for over an hour!!!! Your customer service is the worst I've ever experienced!
on hold with Qantas
about 1 month ago
Been on hold with @Qantas for an hour and 10 minutes when estimated wait time was 12 minutes. Sweet customer servic… https://t.co/cZh0gJ5Xro
on hold with Qantas
about 1 month ago
@Qantas hello there, on hold with your lost property line for a long time, this is the second time we’ve tried toda… https://t.co/TAufscvnVB
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions