Complaints for Qantas

This is a real-time view of Twitter complaints for Qantas

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Qantas
about 18 hours ago
@_sarahwilson_ @Qantas Good luck getting a human. And one who doesn’t disconnect you after being on hold for hours.
on hold with Qantas
about 4 days ago
#Qantas probably one of my worse experiences with an airline. After holding for an hour, the customer service lady… https://t.co/418TK4imvb
on hold with Qantas
about 4 days ago
@Qantas have been on hold for almost 1hour got through asked about my question staff put me on hold for an addition… https://t.co/xHMHNWqQCC
on hold with Qantas
about 5 days ago
on hold with qantas trying to find out anything about what’s going on with my dads flight that got rerouted to austin :-) i am suffering :-)
on hold with Qantas
about 6 days ago
@Qantas how do I get hold of someone re flight credits? Waiting on hold for hours.
on hold with Qantas
about 1 week ago
On hold with @Qantas for 25mins. Explain to call centre staff the problem. Go through the booking details. Put on h… https://t.co/AbbPiCnVk9
on hold with Qantas
about 1 week ago
@DavidCampbell73 @Qantas You are lucky to get through to them. I waited for over 4 hours on hold to speak to them,… https://t.co/BNDbpapXc4
on hold with Qantas
about 1 week ago
@DavidCampbell73 @Qantas Yep agree David. Their call center is totally bad. You're on hold for over 3 hrs, get a pe… https://t.co/rmgiRWkQbe
on hold with Qantas
about 2 weeks ago
@GerardCameron @Qantas I have spent at least 6 hours on hold to @Qantas with many promises to fix a problem caused… https://t.co/77O1pYgotq
on hold with Qantas
about 2 weeks ago
@Qantas suggestions on who to call for help with seat assignments on an international flight? Been on hold for over 30 minutes now….
on hold with Qantas
about 2 weeks ago
@bothers_29 @Browndogg_30x @Qantas 3 hours on hold to QAC and then attitude
on hold with Qantas
about 2 weeks ago
@Qantas on hold for 30 mins. very rude lady, laughing in background only to put phone down on me. When paying £5k f… https://t.co/V0LCnxenEy
on hold with Qantas
about 2 weeks ago
1 hour 30 minutes on hold to South Africa @Qantas AND GOT HUNG UP ON!!!!!!!!!~!~!~
on hold with Qantas
about 2 weeks ago
47 min on hold with @macquariebank @qantas is still better customer service.
on hold with Qantas
about 2 weeks ago
I really shouldn't complain about being on hold with Qantas (again) this morning.
on hold with Qantas
about 3 weeks ago
@greg_savage @JasonGiller @Qantas Shambolic. 20 hours on hold.... how is that even a thing?
on hold with Qantas
about 3 weeks ago
@Qantas I’ve always flown with u… lately you’re a disgrace, cancelled & delayed flights, lost bags, hours on hold,… https://t.co/7LUe8DSYBu
on hold with Qantas
about 3 weeks ago
I have had a similar experience with @Qantas customer service. On hold for hours. Phone cuts off. Terrible. https://t.co/c2OExjlmQL
on hold with Qantas
about 3 weeks ago
@greg_savage @JasonGiller @Qantas It's impossible to get through on the phone... we left a phone on hold for 10 hou… https://t.co/bgMHgEyGgY
on hold with Qantas
about 3 weeks ago
The Brahams spent more than 20 hours on hold trying to correct the mistake, only for Qantas to tell them it had don… https://t.co/FxbOmrdsE2
on hold with Qantas
about 3 weeks ago
@Qantas In 6 months I’ve submitted 5 refund requests through your complaints form, spent hours on hold to the call… https://t.co/p5r6Qn1fza
on hold with Qantas
about 4 weeks ago
I love being hung up on by @Qantas @QantasUSA after 54 minutes on hold… smh
on hold with Qantas
about 4 weeks ago
@inquisitiveGyn @Qantas I have seen people on hold with Qantas for 9 hours and also some others waiting 18 weeks :( https://t.co/lRI7v3GeGR
on hold with Qantas
about 4 weeks ago
Hey @Qantas wondering if you could help? Trying to choose seats but had to call to do it. Wife waited on hold for a… https://t.co/ySvjodVGsP
on hold with Qantas
about 1 month ago
@MissMCatlady @novahollandia @Qantas Hope he was on hold for @when he rang Crimestoppers.
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions