Complaints for Qantas

This is a real-time view of Twitter complaints for Qantas

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Qantas
about 2 hours ago
@Qantas Hi there, I've called Lost Property 4 times over last couple of weeks but been on hold for 20 plus minutes.… https://t.co/RqRtysEmUe
on hold with Qantas
about 4 days ago
@Qantas absolutely disgraceful, I waited 1 hour and 25 minutes on hold because your online checkin system is down.… https://t.co/9nfilPWy6S
on hold with Qantas
about 1 week ago
@Qantas so I spent 45 minutes on hold the other day to ask a simple question, "can my friend fly standby on an earl… https://t.co/PopoqAcbRX
on hold with Qantas
about 1 week ago
@Qantas Hey! I've been on hold for 30 minutes trying to change a flight that departs in 70 minutes...worried it's t… https://t.co/raVZFQKxcd
on hold with Qantas
about 1 week ago
@Qantas I’ve been trying your website for ages and now on hold for a long time (yes I’m calling overseas so looking… https://t.co/xYqj6YGBDJ
on hold with Qantas
about 2 weeks ago
@Qantas help! You emailed saying my payment didn’t go through for a flight. I called but was on hold for 52 minutes… https://t.co/fe1AmRdbXF
on hold with Qantas
about 2 weeks ago
@Qantas @JackGohl Yep. You can wait on hold for 20 minutes (or just get told flat out “we’re too busy call back lat… https://t.co/aOe0OwcitR
on hold with Qantas
about 3 weeks ago
@Qantas @winsordobbin I am frustrated with @Qantas at the moment also..... Been on hold for 20mins trying to get info no my flight!!!!!
on hold with Qantas
about 3 weeks ago
#Qantas - great work Qantas, have been on hold for 35minutes trying to chase up a two week old claim for a cancelled international flight.
on hold with Qantas
about 3 weeks ago
@Qantas been on hold with customer service for over 20 mins. How do I get in contact with you?
on hold with Qantas
about 3 weeks ago
Been on hold for an hour just trying to get a bassinet for this guy on our flight to AUS on Wed. @Qantas pls help! https://t.co/bGEKKzwvFL
on hold with Qantas
about 3 weeks ago
Customer experience with @qantas plunging to new lows. On hold for an hour, when answered the line is barely audi… https://t.co/osCkv7Ldyc
on hold with Qantas
about 3 weeks ago
@Qantas I've been on hold for almost an hour and it's late at night!!! I need to do something urgently a flight!
on hold with Qantas
about 4 weeks ago
Things I could have done rather than spend 1 hour 40 minutes on hold to @Qantas not getting a solution: 1. Watched… https://t.co/DkzM7FGHEj
on hold with Qantas
about 1 month ago
@Qantas been on hold for 15min to your Nz contact Centre. This is crazy. How do I speak to someone around a booking… https://t.co/LiNnzkpcvU
on hold with Qantas
about 1 month ago
@Qantas been on hold for 45 mins trying rebook spontaneously cancelled flight. Not good enough!
on hold with Qantas
about 1 month ago
@Qantas I have been on hold for 50 mins and all I want is a receipt
on hold with Qantas
about 1 month ago
@Qantas I’ve been on hold for 30mins and counting. I sent an email and I got a generic one back that didn’t answer… https://t.co/xMbUyq21Ai
on hold with Qantas
about 1 month ago
Just spent two hours on hold with @Qantas trying to change my flight due to family issue...finally got through and… https://t.co/4h6Bbnannx
on hold with Qantas
about 1 month ago
21 minutes on hold. And counting. Really good customer service today. NOT! #fail #Qantas
on hold with Qantas
about 1 month ago
@Qantas 12 minutes on hold before line dropped out. Currently 14 minutes on hold and counting. Really?
on hold with Qantas
about 1 month ago
Finally got through to @qantas after 90 minutes on hold, I told them I've tried for 3 days to lock in my seats onli… https://t.co/SiICGkUa39
on hold with Qantas
about 1 month ago
@Qantas 36 minutes on hold and I haven't even spoken to anyone. No option for a callback, and no indication of wher… https://t.co/pvJWpFua6F
on hold with Qantas
about 1 month ago
@Qantas After 50 minutes on hold, I was directed to a very helpful operator. A 50 minute wait is not what I expect… https://t.co/Cw4aokNZAY
on hold with Qantas
about 1 month ago
@Qantas Why did I not receive an email or SMS that my flight QF463 was cancelled? Been on hold with customer service for 35 minutes now.
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