Complaints for Rent The Runway

This is a real-time view of Twitter complaints for Rent The Runway

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Rent The Runway
about 1 month ago
@RenttheRunway I'm still on hold with your company now. Can you please private message me I don't want to have this conversation publicly.
on hold with Rent The Runway
about 1 month ago
@RenttheRunway is the ABSOLUTE WORST RENTAL COMPANY. I will NEVER order from you guys again. 45 minutes on hold for… https://t.co/s6Ke3SV3mC
on hold with Rent The Runway
about 1 month ago
@Caseyyrosen @RenttheRunway @renttherunway has really gone downhill. I've been on hold for 20 min, haven't spoken to anyone.
on hold with Rent The Runway
about 1 month ago
Been on hold for 35+ min w/ @RenttheRunway and sent multiple emails after they messed up my shipment. What have I done to deserve this 😭
on hold with Rent The Runway
about 1 month ago
@RenttheRunway Is anyone on your chat line? You guys sent my order to another state. I’ve been on hold for 20 min a… https://t.co/ApEfnpXLFG
on hold with Rent The Runway
about 1 month ago
@RenttheRunway can someone help? I was on hold for 20 minutes. Started a chat on the app 15 minutes ago- no answer.… https://t.co/V08T23Jaez
on hold with Rent The Runway
about 1 month ago
Super frustrating that I’ve been on hold for 20 minutes with @RenttheRunway and haven’t spoken to anyone yet about… https://t.co/beqKSWKGLr
on hold with Rent The Runway
about 2 months ago
Not what I wanted to deal with today, but @RenttheRunway I was on hold for 30 min online *&* on the phone today wit… https://t.co/vfNOdLx7D4
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I’ve been calling twice and placed on hold for over 2 hours trying to get a replacement dress for a… https://t.co/ZTgVkfTSOI
on hold with Rent The Runway
about 2 months ago
@RenttheRunway Oh and 45 minutes on hold the phone yesterday made matters worse.
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I returned my items to a store but its not updating on my account. Been on hold for 20+ minutes and… https://t.co/fz6M1rZX0J
on hold with Rent The Runway
about 2 months ago
1 of2 @RenttheRunway your chat feature is down, I spent 40 minutes on hold with your customer service line only to… https://t.co/WOPWyF25EI
on hold with Rent The Runway
about 2 months ago
My head is about to explode - on hold with @RenttheRunway customer service for 30 minutes. I finally get through to… https://t.co/YqOTDn9f1q
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I've been on hold with you for 30 in and it says chat isn't online despite it being within the sched… https://t.co/TorTNciQRr
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I’ve been on hold for over 20mins regarding my return. And where is the return for fit form? I’ve lo… https://t.co/QiSFXIiYkf
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I’ve been on hold for 40 minutes and need a different size dress before my event tomorrow. Please help!
on hold with Rent The Runway
about 2 months ago
@RenttheRunway hi ya! Long time Unlimted member here. I’ve been on hold for 45 mins as my order was misdelivered &… https://t.co/i3P7qPJ5vT
on hold with Rent The Runway
about 2 months ago
Hey @RenttheRunway -- Unlimited subscriber here. I've been on hold for 10 minutes with customer service, and now t… https://t.co/EfpancuZMF
on hold with Rent The Runway
about 2 months ago
@RenttheRunway Can I drop it off at the store? I am now at 45 minutes on hold....
on hold with Rent The Runway
about 2 months ago
@RenttheRunway been on hold for 40 minutes, like I have nothing better to do this morning!!! Get some more customer service reps..
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I tried calling in regards to refund(promised, but didn’t occur), after 55 minutes on hold I hung u… https://t.co/kH5QAUYcEv
on hold with Rent The Runway
about 2 months ago
@RenttheRunway have been on hold for 20 minutes and my dress was supposed to arrive at 8. What is going on??
on hold with Rent The Runway
about 2 months ago
@RenttheRunway After waiting on hold for 30 minutes for the third time, I got through to a representative. Please h… https://t.co/nngKNtCWJy
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I have attempted to contact Rent the Runway eight times in five days, waiting on hold for at least a… https://t.co/EbY1dC6Ysp
on hold with Rent The Runway
about 2 months ago
Tried to pause my Unlimited @RenttheRunway subscription, was on hold for 20+. At 16:00 the music stopped and it jus… https://t.co/dpzicSqjVc
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions