Complaints for Rent The Runway

This is a real-time view of Twitter complaints for Rent The Runway

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Rent The Runway
about 2 weeks ago
It's now been 28 minutes on hold with @RenttheRunway on my 3rd attempt at calling. https://t.co/kRLXxI4PY0
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I was just on hold for an hour and you dropped my call. My items were supposed to be delivered Satur… https://t.co/a6qJOQogai
on hold with Rent The Runway
about 2 months ago
@RenttheRunway I’ve been on hold for over a half hour and it keeps saying, wait time is 10 minutes. I need to speak to someone ASAP.
on hold with Rent The Runway
about 3 months ago
Woke up to a @RenttheRunway email telling me my weekend rental is completely messed up; now on hold for 20+ minutes… https://t.co/BDHKc9AmwS
on hold with Rent The Runway
about 3 months ago
@RenttheRunway I’ve been on hold for over 40 minutes just waiting to ask a question. Can someone DM me? My order sa… https://t.co/QCpq3ouyJU
on hold with Rent The Runway
about 3 months ago
@RenttheRunway does anyone work there today or nah? been on hold for 45 minutes (no response in chat) about my orde… https://t.co/ECg1JJEcOH
on hold with Rent The Runway
about 3 months ago
@RenttheRunway worst customer service ever. 75 minutes on hold yesterday and 10 minutes so far this morning, all fo… https://t.co/CyzAHJx5ah
on hold with Rent The Runway
about 3 months ago
@jordankoschei @RenttheRunway I’ve been trying all day! Currently on hold for over an hour right now. 😭
on hold with Rent The Runway
about 3 months ago
@RenttheRunway I've now been on hold for 40 minutes and would like to get this fixed ASAP.
on hold with Rent The Runway
about 3 months ago
30+ minutes on hold @RenttheRunway sigh.
on hold with Rent The Runway
about 3 months ago
Been on hold for 25+ min @RenttheRunway trying to make an exchange, what gives?
on hold with Rent The Runway
about 4 months ago
@RenttheRunway I’ve sent two emails which have not been replied to and sat on hold for 10 minutes to not be called back what is going on???
on hold with Rent The Runway
about 4 months ago
@RenttheRunway Trying to speak with customer service for 4 days now. Sat on hold for 50 min on 11/16, chose the "ha… https://t.co/WY1wJeNfjV
on hold with Rent The Runway
about 4 months ago
@RenttheRunway i've been on hold for over 2 hours. 😳 my dresses didn't arrive yesterday for the wedding i'm attendi… https://t.co/GXBrr9gh63
on hold with Rent The Runway
about 4 months ago
On hold with @RenttheRunway for over 45 minutes trying to speak to a live person about a dress that hasn’t arrived for an event TONIGHT
on hold with Rent The Runway
about 4 months ago
@RenttheRunway where is my dress? I have called the customer service and been on hold for over 30 minutes and reque… https://t.co/UJ9o16IMBd
on hold with Rent The Runway
about 4 months ago
@tarablelawyer @RenttheRunway Same exact situation here. Currently on hold for 45 minutes. Something going seriously wrong over there!
on hold with Rent The Runway
about 4 months ago
@RenttheRunway I also have been on hold with your call center on the issue for over an hour. Can someone wake up a… https://t.co/IbCvj8tswH
on hold with Rent The Runway
about 4 months ago
@RenttheRunway Order # 16753773 - I have been on hold for over 40 minutes w/ the 800 # as well. No one ever called back either.
on hold with Rent The Runway
about 4 months ago
@RenttheRunway Thx. She eventually got a little help after being on hold for 45 mins day before her wedding when we… https://t.co/hM9aImockB
on hold with Rent The Runway
about 4 months ago
@RenttheRunway are your offices open today? I need help with an order. Been on hold for almost 15 minutes.
on hold with Rent The Runway
about 4 months ago
@RenttheRunway I've been on hold for 20 minutes and the online chat function hasn't worked in weeks. Can someone he… https://t.co/y3qeMxH6Hf
on hold with Rent The Runway
about 4 months ago
@RenttheRunway I've been on hold for over half an hour trying to resolve an issue. Your chat states you're offline… https://t.co/nam6e2VUYj
on hold with Rent The Runway
about 4 months ago
@RenttheRunway didn’t ship part of my order then kept me on hold for 20 min to just hang up on me
on hold with Rent The Runway
about 4 months ago
@RenttheRunway well I sat on hold for 30 minutes and I am hoping not to do that again. I also emailed and have not… https://t.co/keqmY4WFL1
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