Complaints for Rent The Runway

This is a real-time view of Twitter complaints for Rent The Runway

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Rent The Runway
about 2 days ago
@RenttheRunway When will that be? My event is tonight and I’m also on hold with your customer service line.
on hold with Rent The Runway
about 2 days ago
Nothing like staying on hold with @RenttheRunway for multiple hours and then having them drop the call 😑😑😑 thx
on hold with Rent The Runway
about 2 days ago
It’s impossible to get @RenttheRunway on the phone. I’ve called two days in a row and have been on hold for an hour… https://t.co/Uye1WGlTX3
on hold with Rent The Runway
about 3 days ago
@RenttheRunway why was I on hold for an hour only to be hung up on & when I call back I get an automated recording saying you're closed?!?!?
on hold with Rent The Runway
about 3 days ago
@RenttheRunway 22 minutes on hold and counting. Way to treat your unlimited customers https://t.co/2wlFAMrDDL
on hold with Rent The Runway
about 3 days ago
@RenttheRunway I’ve been on hold with customer service for over 25 minutes...pretty horrible!
on hold with Rent The Runway
about 3 days ago
@RenttheRunway worst customer service ever. I have tried reaching you today since 1pm. sat on hold for more than 2… https://t.co/7cBz6Ci1FU
on hold with Rent The Runway
about 3 days ago
Hello? Is anyone there at @RenttheRunway Been on hold for 45 minutes!!
on hold with Rent The Runway
about 3 days ago
@RenttheRunway I've been on hold for an hour, any idea how long this will take?
on hold with Rent The Runway
about 5 days ago
@RenttheRunway Been on hold for 20 minutes and can't get to chat with someone. Can you help?
on hold with Rent The Runway
about 6 days ago
@RenttheRunway I've been on hold for 15+ minutes. Any way I can get a call back??
on hold with Rent The Runway
about 6 days ago
@RenttheRunway I’ve been on hold for almost 30 minutes. Can someone please answer my call?!
on hold with Rent The Runway
about 1 week ago
@RenttheRunway My order number is 7BJZXV7F. I finally spoke with someone after being on hold for 45mins. I need thi… https://t.co/55Dg4wbV0P
on hold with Rent The Runway
about 1 week ago
@RenttheRunway appalling service. On hold for 25 mins chasing a dress that was supposed to be delivered yesterday.… https://t.co/4YZNPYCnzh
on hold with Rent The Runway
about 1 week ago
@RenttheRunway been on hold for an hour and no one will respond to my chat, pretty crappy customer service. Trying… https://t.co/UU1hWXqgxF
on hold with Rent The Runway
about 2 weeks ago
@RenttheRunway #13809840 - been on hold for 15 minutes waiting for a resolution - one dress didn't fit, and the bac… https://t.co/rbrmNnM4hL
on hold with Rent The Runway
about 1 month ago
@RenttheRunway hi there, I received my order but have an issue with one of the dresses - was on hold for 35 minutes… https://t.co/HByzFligKT
on hold with Rent The Runway
about 1 month ago
@RenttheRunway I've spent over 35+ minutes on hold and my customer service emails aren't being returned. What's going on???
on hold with Rent The Runway
about 1 month ago
@RenttheRunway i have been on hold for over 45 min! surely you would have found a way to exchange online by now ... #losingacustomer
on hold with Rent The Runway
about 1 month ago
@RenttheRunway waited on hold for 30 minutes for customer service- no answer. Tried online chat- says it’s offline.… https://t.co/c7L1ywSQGr
on hold with Rent The Runway
about 1 month ago
Ahhhhh I had the perfect dress for tomorrow’s wedding and @RenttheRunway sent me different dresses! I’ve been on hold for over an hour 😫
on hold with Rent The Runway
about 1 month ago
I've been on hold with @RenttheRunway for over an hour. This seems pretty unacceptable.
on hold with Rent The Runway
about 1 month ago
@RenttheRunway I’ve been on hold for 20 mins and have had no reply on chat. Trying to understand when I’ll get my o… https://t.co/XynvPEmSKn
on hold with Rent The Runway
about 1 month ago
@RenttheRunway I have been on hold for OVER AN HOUR. This is unacceptable.
on hold with Rent The Runway
about 1 month ago
@RenttheRunway I DIDNT SPEAK TO ANYONE SHE HAD ME ON HOLD FOR AN HOUR WTF
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions