Complaints for Royal Caribbean Cruise Lines

This is a real-time view of Twitter complaints for Royal Caribbean Cruise Lines

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 2 months ago
this is crazy i been on hold for 45 mins wtf @RoyalCaribbean
about 2 months ago
@RoyalCaribbean 2.5 hours on hold in regards to next week's cruise just for the lady who answered to pretend she co… https://t.co/NI9nrpvZA5
about 2 months ago
@RoyalCaribbean please increase phone staff. Waiting on hold for over an hour sucks
about 2 months ago
@RoyalCaribbean *update* Now I've been on hold for over an hour. How do we even know we are in a live call queue an… https://t.co/SpFOZ0VShf
about 2 months ago
1 hour and 40 minutes on hold… going strong… @RoyalCaribbean https://t.co/5XTfukKQ0S
about 2 months ago
@RoyalCaribbean I’ve been on hold with you guys for 49 minutes trying to get my trip rebooked after you guys accide… https://t.co/oKYqJjnNK9
about 2 months ago
@RoyalCaribbean Five hours on hold…finally gave up. https://t.co/CmiwQuYcJL
about 2 months ago
@RoyalCaribbean I’ve been on hold for almost five hours trying to straighten up a dining issue before we leave tomo… https://t.co/yCaskH8jeP
about 2 months ago
@RoyalCaribbean @RPSV7 It seems like your toll-free line is a disaster too. 2.5 hours on hold. We have been trying… https://t.co/XBtsYPfSUU
about 2 months ago
@RoyalCaribbean seriously on hold for over an hour guy gets on the phone then magically this. BS UNACCEPTABLE!!!! https://t.co/dLuBQoMgyO
about 3 months ago
@RoyalCaribbean I've been on hold with Celebrity Cruise Line rewards department for over 2 and 1/2 hours now. Should I give up for the day?
about 3 months ago
@RoyalCaribbean I’ve spent over four hours on hold trying to reach a representative today and still haven’t, your w… https://t.co/IKlKfcNPIo
about 3 months ago
@RoyalCaribbean I have been on hold for 30 minutes. Why don’t have more people answering your telephones.
about 4 months ago
@RoyalCaribbean I’ve emailed, texted, spoken to people via phone and on our cruise and I’ve been on hold for over a… https://t.co/FwQw8G28wV
about 4 months ago
@RoyalCaribbean if you’re going to keep customer on hold for over and hour and counting - you need to offer a call… https://t.co/wscbL98rtP
about 4 months ago
Talk about a Cyber Fail, I’ve been on hold with @RoyalCaribbean for over 5 hours. Cannot get help and cannot modify… https://t.co/EKggoqnSgR
about 4 months ago
@RoyalCaribbean I have been on hold for over 5 hours. No help via email, Facebook or online.
about 4 months ago
@RoyalCaribbean #ExplorerOfTheSeas been on hold for over an hour. I have a suite and a unlimited dining package an… https://t.co/L1tjEg4RTC
about 4 months ago
@RoyalCaribbean Have been on hold for over an hour trying to speak someone about a reservation only being partially… https://t.co/sIrvIWLQQg
about 4 months ago
been on hold with @RoyalCaribbean for 3 hours
about 4 months ago
@RoyalCaribPR @RoyalCaribbean You don't respond to social media posts and I have been on hold with customer service… https://t.co/elibb53XwW
about 4 months ago
@RoyalCaribbean waited on hold for a long time just to be hung up on when I finally get connected.
about 4 months ago
about 4 months ago
@RoyalCaribbean I have been on hold for over 5 hours and still have not yet spoken with anyone to discuss issues wi… https://t.co/nAZeYGbe6Y
about 4 months ago
@RoyalCaribbean hi - I need to make a small change to an existing reservation and have been on hold for hours. Is t… https://t.co/5DalJJdbRi
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions