Complaints for ScottishPower

This is a real-time view of Twitter complaints for ScottishPower

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with ScottishPower
about 5 hours ago
@ScottishPower Can you please advise if there is anyone on that can deal with meter readings please. My wife been on hold for 53 minutes!!.
on hold with ScottishPower
about 9 hours ago
@ScottishPower seriously first you double the dd, then I wait more than 20 minutes on hold to speak to you and your callback not working!!
on hold with ScottishPower
about 3 days ago
@ScottishPower on hold for almost 45 minutes to be told that I've been given the wrong number and department on my letter.Not cool😡
on hold with ScottishPower
about 4 days ago
@SP_EnergyPeople gave up after 30 minutes on hold. an explanation as to why you've increased by DD payment whilst in credit is required thx
on hold with ScottishPower
about 4 days ago
#scottishpower been on hold for over an hour. Shocking customer service
on hold with ScottishPower
about 6 days ago
@SP_EnergyPeople why give me a callback to leave me on hold for 20 mins & counting!!
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople @ScottishPower Ridiculous to be put on hold for over 1hr while being tortured with whiny hold music! Crap service! 😡😭
on hold with ScottishPower
about 1 week ago
@ScottishPower promised a call back between 7-8 last night.No call, been on hold for over 35 mins. Can somebody help me on here??
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople tried to phone you now for over a week, every time I ring I'm on hold for over 15mins & give up. Can you help me via here?
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople 25 minutes on hold so far! Not impressed... 0800 027 0072
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople 27 minutes on hold now! @SP_EnergyPeople
on hold with ScottishPower
about 1 week ago
@ScottishPower callback between 40 mins and 1hr 9 you rang after 20 mins when I was driving. Callback cancelled by you on hold for 15 mins.
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople we have been on hold for over an hour, what's going on?!?
on hold with ScottishPower
about 1 week ago
@ScottishPower over 40 minutes on hold and still waiting. The most incompetent company ever.
on hold with ScottishPower
about 1 week ago
@ScottishPower what an actual disgrace of a company.. Two nights in a row trying to get through and on hold for an hour. Total disgrace
on hold with ScottishPower
about 1 week ago
@ScottishPower 45 minutes on hold and STILL no answer. Its sheer incompetence. https://t.co/LLvPjicGdy
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople 38 minutes on hold waiting to have call answered! Plus your complaints people don't seem to know how numbers work!
on hold with ScottishPower
about 2 weeks ago
@ScottishPower Hi. My partner spent 2 hours on hold to you last night and finally got through. The operative hung up and she ended at (cont)
on hold with ScottishPower
about 2 weeks ago
Another 18 minutes on hold to @ScottishPower @SP_EnergyPeople Nobody on the phones tonight? No indication of queue position. Gave up.
on hold with ScottishPower
about 2 weeks ago
@octopus_energy just spent hour of my life on hold with @ScottishPower cos you'd not sent final gas read?! #NotTheEasySwitchYouPromised 😡😤
on hold with ScottishPower
about 2 weeks ago
@ScottishPower @SP_EnergyPeople your customer service is a joke, wait 2hrs for callback then this service puts me on hold for 30 mins !!!
on hold with ScottishPower
about 2 weeks ago
@SP_EnergyPeople waited 2 hours for call back- now been on hold for 15mins - on a call back!!
on hold with ScottishPower
about 2 weeks ago
Was on hold with @ScottishPower for 10 mins and if that wasn't bad enough. Their on hold music was Adele. On repeat.
on hold with ScottishPower
about 2 weeks ago
@SP_EnergyPeople just been on hold for 51 minutes without being answered. Is this normal? @ScottishPower
on hold with ScottishPower
about 2 weeks ago
Hi @ScottishPower booked a smart meter install for 2day. Waited in all aft no one came. Tried to call, on hold for 20 mins, then cut off
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions