Complaints for ScottishPower

This is a real-time view of Twitter complaints for ScottishPower

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with ScottishPower
about 4 days ago
It's really fun when @ScottishPower Have a call back system that rings you back to go on hold for as long as the initial waiting time...
on hold with ScottishPower
about 6 days ago
@ScottishPower On hold for 20 minutes, no indication of how long until a call is answered and no call back option.… https://t.co/gh4vf2iumw
on hold with ScottishPower
about 1 week ago
@ScottishPower your call back service is a joke. You called me back and I’ve still been on hold for 50 minutes!! Th… https://t.co/L8V6V37txU
on hold with ScottishPower
about 1 week ago
@ScottishPower @SP_EnergyPeople 2 and a half hours on hold is absolutely appalling... honestly!?
on hold with ScottishPower
about 1 week ago
On hold for 40 minutes to be told that @ScottishPower cant talk to me because im not the account holder. Its not my… https://t.co/YV2jPj7zBH
on hold with ScottishPower
about 1 week ago
@ScottishPower was on hold for an hour before the line disconnected trying to resolve an issue your people have be… https://t.co/csGzcutEqB
on hold with ScottishPower
about 1 week ago
25 minutes on hold to @ScottishPower and counting
on hold with ScottishPower
about 2 weeks ago
@ScottishPower how many staff do you have working at your call centre this evening? 25 minutes on hold to clean up your mess!
on hold with ScottishPower
about 2 weeks ago
@SP_EnergyPeople Trying to call now. Been on hold for over 23 mins. 😩😩😞 https://t.co/3LgNm5ZSKO
on hold with ScottishPower
about 3 weeks ago
Over an hour on hold with @ScottishPower @SP_EnergyPeople 😩😤🏠
on hold with ScottishPower
about 3 weeks ago
Over an hour on hold with @ScottishPower 😩😤🏠
on hold with ScottishPower
about 3 weeks ago
@SP_EnergyPeople I’ve just hung up after being on hold for an hour, spoke to someone for 30secs who couldn’t help m… https://t.co/seMfzCj2F4
on hold with ScottishPower
about 3 weeks ago
@SP_EnergyPeople 5 phone calls (over 4 hours on hold!) 3 emails and 3 webchats! @ofgem
on hold with ScottishPower
about 3 weeks ago
@ScottishPower been waiting three hours for a call back only for phone to go dead after on hold for a further ten m… https://t.co/O2CmZS6Xry
on hold with ScottishPower
about 3 weeks ago
@ScottishPower 1 hour It took me to get through to you... to then be put on hold for another 30 mins and then I jus… https://t.co/32bX8IzIOm
on hold with ScottishPower
about 3 weeks ago
@ScottishPower you’ve charged me twice! Two hours wait for a call back, further 25 minutes on hold - only to be cut… https://t.co/UZpV7BZkEP
on hold with ScottishPower
about 3 weeks ago
@ScottishPower Hi, I have been on hold for over an hour to try and get through to your useless customer service department. Please advise.
on hold with ScottishPower
about 3 weeks ago
Been on hold for over half an hour now @ScottishPower Why are you so dreadful? We need to bring energy back into p… https://t.co/WzNqcUQ46V
on hold with ScottishPower
about 1 month ago
@SP_EnergyPeople nice one, on hold for 30 minutes chasing a refund for the third time, only to be cut off because y… https://t.co/6G8MAIwF4V
on hold with ScottishPower
about 1 month ago
@SP_EnergyPeople EVERY TIME I call I am on hold for hours in a queue being told you are experiencing high call volu… https://t.co/5f3DuLh0Ae
on hold with ScottishPower
about 1 month ago
@ScottishPower your customer service is so unbelievably poor. Waiting on hold for over an hour and no chat available
on hold with ScottishPower
about 1 month ago
@SP_EnergyPeople please tell me what the point of offering a call back service is if I’m still going to be on hold for over 30 minutes???
on hold with ScottishPower
about 1 month ago
@ScottishPower please tell me what the point of offering a call back service is if I’m still going to be on hold for over 30 minutes???
on hold with ScottishPower
about 1 month ago
May I add i have called many time and I'm ALWAYS on hold for about 20 minutes @ScottishPower
on hold with ScottishPower
about 1 month ago
@SP_EnergyPeople 34 minutes on hold - gave up. Can you give me an email to send final meter readings to so I can cl… https://t.co/87h3BGfqJV
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We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

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