Complaints for ScottishPower

This is a real-time view of Twitter complaints for ScottishPower

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with ScottishPower
about 23 hours ago
Now to spend yet another hour (or, if I'm really lucky—even longer!) on hold with @ScottishPower Yay(!)
on hold with ScottishPower
about 1 day ago
@SP_EnergyPeople pleaseeeee answer the phone. Been on hold for 30 minutes 🙃 all I want to know is if I can stay on my current fixed fee?
on hold with ScottishPower
about 3 days ago
@SP_EnergyPeople and being on hold for hours! I'm meant to have a complaints advisor who said he will get this sorted and stay in touch
on hold with ScottishPower
about 3 days ago
@SP_EnergyPeople 20 minutes on hold!!! Absolute joke. Why aren't people answering the phones???
on hold with ScottishPower
about 4 days ago
@ScottishPower on hold for 45 minutes at 9pm at night ... is anyone answering the phones?
on hold with ScottishPower
about 4 days ago
@ScottishPower @SP_EnergyPeople I've been on hold for an hour but no one is bothering to answer the phone.
on hold with ScottishPower
about 6 days ago
@SP_EnergyPeople I just spent 48 minutes on hold only to be cut off. Not great.
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople tried to call telephone be on hold for more than half hour+!!!
on hold with ScottishPower
about 1 week ago
@ScottishPower can think of better ways to be spending a Friday night 46 minutes on hold & still waiting...
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople I PM'd you as I spent 45 minutes on hold again 2dy and still didn't get my call answered & couldn't miss anymore work!
on hold with ScottishPower
about 1 week ago
@ScottishPower - we are moving abroad so need to terminate service by phone. On hold for 20 minutes and still no answer. Total disgrace.
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople Please feel free to. Last time I called, I was on hold for 35 minutes - not sure I'm fancying that again.
on hold with ScottishPower
about 1 week ago
@ScottishPower thanks for wasting my time by keeping me on hold for 20 minutes to tell me that there is a fire alarm in the building!
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople Nope. Not named on the account. Despite asking months ago. And ~5 hours on hold in the past two weeks.
on hold with ScottishPower
about 1 week ago
@ScottishPower 49 minutes on hold then cut off 😠 You lot are taking the piss! https://t.co/SdZjqsUw8P
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople you've left me on hold for an hour; I think that's the nail in the coffin. #getoutclause https://t.co/P4OzEfjXsP
on hold with ScottishPower
about 1 week ago
@SP_EnergyPeople just sent you a DM and given up on the phone after being on hold for 30 minutes...
on hold with ScottishPower
about 1 week ago
@ScottishPower 39 MINUTES ON HOLD!!!! STILL WAITING TO BE ANSWERED, UNBELIEVABLE!
on hold with ScottishPower
about 1 week ago
@ScottishPower on hold waiting to be answered on Saturday 20 mins, currently on hold for 25mins does anyone actually time for this?
on hold with ScottishPower
about 2 weeks ago
@SP_EnergyPeople I asked for call back. Got the call back and was then put on hold for an hour, so no, unfortunately not.
on hold with ScottishPower
about 2 weeks ago
I've been on hold with @ScottishPower for 15 minutes and all I've heard is toss like Adele. Any chance of any @OCSmusic or @shedseven
on hold with ScottishPower
about 2 weeks ago
@SP_EnergyPeople time wasted every time I call you. 40 minutes on hold so far
on hold with ScottishPower
about 2 weeks ago
@ScottishPower want an update on my complaint, on hold for over an hour, get told I can't speak to complaint depart sorting my query. Grr !?
on hold with ScottishPower
about 2 weeks ago
@SP_EnergyPeople been on hold for 45 mins to be half way through sorting my issue and the phone does down, no call back? cant sit for 1/2
on hold with ScottishPower
about 2 weeks ago
@ScottishPower this happens every time I try submit a meter read, I tried calling and was on hold for 40mins, tried emailing and system fail
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions