Complaints for Sonos

This is a real-time view of Twitter complaints for Sonos

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Sonos
about 1 month ago
@Sonos @SonosSupport been on hold for almost an hour to speak to someone for support Not a great customer experience Help needed
on hold with Sonos
about 2 months ago
@SonosSupport On hold for a bit now. Don't see the "Professional" tab for the ASUS router. Please help. Your ref… https://t.co/iiTwcW9ORX
on hold with Sonos
about 2 months ago
@SonosSupport I'm into my router now. Been on hold for a bit. Don't see the "Professional" tab in the ASUS router… https://t.co/NrKxqWbZKg
on hold with Sonos
about 2 months ago
@Sonos 27 minutes on hold. Still nobody picking up. I just want to reset my sonos one given to me from my friend pr… https://t.co/olnczLiYFc
on hold with Sonos
about 2 months ago
@SonosSupport currently been on hold for 40 minutes. This isn’t looking good for sonossupport
on hold with Sonos
about 3 months ago
@SonosSupport I wanted to love Alexa. Since 11/17 not functioning, on hold for over an hour x2, no help online, ema… https://t.co/SrpMmgZtkw
on hold with Sonos
about 3 months ago
@SonosSupport 31 more minutes on hold trying to set up account I did not ask for .why??
on hold with Sonos
about 3 months ago
@SonosSupport And I've been on hold for over 20 minutes....
on hold with Sonos
about 3 months ago
@SonosSupport Been on hold for 30 minutes... this is ridiculous. A non-working product made even worse by currently… https://t.co/d8PPyIO5p8
on hold with Sonos
about 4 months ago
Hit +30 minute mark on hold with @SonosSupport @sonos Hirer More Technical Support Staff. I did not recently swap… https://t.co/Cfb7OdcZec
on hold with Sonos
about 4 months ago
@SonosSupport @sonos I did NOT swap out my router or take a speaker to a friends house😳 15 minutes On Hold. Onl… https://t.co/CRe1ndrLTe
on hold with Sonos
about 4 months ago
@SonosSupport I've been on hold for over half an hour so far - with no idea where I am in the queue. Any chance of… https://t.co/QvYjkSdTRK
on hold with Sonos
about 4 months ago
@sonos Your customer service is AWFUL!! Broken software update and over 30 minutes on hold for… https://t.co/bYENejsWYi
on hold with Sonos
about 4 months ago
@SonosSupport 35 minutes on hold. At least offer the option for a call back. I’m listenin* in one of four rooms and… https://t.co/Tb6EiLGYUC
on hold with Sonos
about 4 months ago
@Sonos On hold with customer (no) service for 30–really?
on hold with Sonos
about 4 months ago
@SonosSupport I was on hold for 20 min this morning before I gave up.
on hold with Sonos
about 4 months ago
@Sonos eliminated phone support on weekends now on hold for more than 10 min????
on hold with Sonos
about 4 months ago
Ahh... the sound of @Sonos 47 minutes on hold for service...and that was 10 minutes ago. Returns imminent. https://t.co/BPF2HOfIzF
on hold with Sonos
about 4 months ago
@SonosSupport I've been on hold for 15 minutes for a mistake on your part... can someone pick up please?
on hold with Sonos
about 4 months ago
@SonosSupport After 20 minutes on hold, I guess that's not the best way to reach you after all. Reference number… https://t.co/wJ9DCn9yhE
on hold with Sonos
about 4 months ago
Been on hold with @Sonos now for 40 minutes. Not a good look Sonos. That says either a lot of neg stuff about your… https://t.co/kOw4N1z74J
on hold with Sonos
about 4 months ago
@SonosSupport Been on hold for 45 minutes. No estimates of wait time or callback feature is ridiculous.
on hold with Sonos
about 4 months ago
@SonosSupport on hold for 20 mins and no response from instant message
on hold with Sonos
about 4 months ago
@SonosSupport Been on hold for over 45 mins now - is Sonos Support out today?
on hold with Sonos
about 5 months ago
@SonosSupport I've been on hold for 30 minutes and have spent over an hour trying to connect my Sonos to iTunes on… https://t.co/LDAlAHw9ST
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