Complaints for Southwest Airlines

This is a real-time view of Twitter complaints for Southwest Airlines

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Southwest Airlines
about 1 day ago
@SouthwestAir how can you keep your customers on hold for over an hour?
on hold with Southwest Airlines
about 1 day ago
@SouthwestAir my mom has been on hold for over 30 minutes when her call was supposed to be answered in 16. Help?
on hold with Southwest Airlines
about 1 day ago
Been on hold with @SouthwestAir for 25+ minutes now whyyyyyy is this so long on a Wednesday night at 11pm?!
on hold with Southwest Airlines
about 4 days ago
@SouthwestAir I’ve already missed my flight. My wife has been on hold for 40 mins. Any help you can give me would… https://t.co/TUG1rpNDGx
on hold with Southwest Airlines
about 4 days ago
@SouthwestAir been on hold for an hour!!! The hold time says 15 minutes......
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir The fact that I was in the middle of booking at one fare, got disconnected, sat on hold for another 1… https://t.co/S66DhQuNAV
on hold with Southwest Airlines
about 1 week ago
I have been on hold with @SouthwestAir for 30 minutes. 😩 I’m about to say bump it and just risk it. Hurricane and all.
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir I need my confirmation number. Need to check in to my flight and can’t w/I it! Been on hold for a lon… https://t.co/ovCgC53jUO
on hold with Southwest Airlines
about 1 week ago
damn @SouthwestAir how are you going to call me back and then keep me on hold for another 20 mins!!
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir - stranded passengers in Dallas. People sleeping every where. On hold for an hour. Terrible customer experience.
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir - stranded my hubby in Dallas and cancelled his connection flight. People stranded. On hold for over an hour. Terrible.
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir notified me my flight from Chicago to buffalo got cancelled tonight and I’ve been kept on hold for an… https://t.co/2Hxr4Z3nFz
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir it is really disappointing that I have to call in and sit on hold for 10 minutes just to be taken of… https://t.co/PmnpVTrMMx
on hold with Southwest Airlines
about 2 weeks ago
@SouthwestAir I was on hold for 45 minutes just for the rep to tell me they couldn’t do anything to help me😡 My hus… https://t.co/MKWH80PxK9
on hold with Southwest Airlines
about 2 weeks ago
Dear @SouthwestAir pick up the phone! Sincerely a customer who’s been on hold for 30 minutes
on hold with Southwest Airlines
about 2 weeks ago
@SouthwestAir what’s the point of having a callback option when you call me back but then I’m on hold for an hour a… https://t.co/9rRyLGWfSC
on hold with Southwest Airlines
about 2 weeks ago
@SouthwestAir does your customer service still exist ? Waiting on hold for 40 minutes doesn't sound like customer service to me
on hold with Southwest Airlines
about 3 weeks ago
@SouthwestAir I literally just spent the last week of my life trying to get tickets and was put on hold for about 4… https://t.co/g85yX09zpe
on hold with Southwest Airlines
about 3 weeks ago
Two hours and 40 minutes on hold and counting... @SouthwestAir
on hold with Southwest Airlines
about 3 weeks ago
Hey #SouthwestAirlines if you really cared about my call being important to you I wouldn't be on hold for 40+ minutes.
on hold with Southwest Airlines
about 3 weeks ago
@SouthwestAir I called in today to complain about my experience... and I’ve been on hold for over an hour after spe… https://t.co/9WivJJjt8P
on hold with Southwest Airlines
about 3 weeks ago
@SouthwestAir kept me on hold for an hour, I need a free flight.
on hold with Southwest Airlines
about 3 weeks ago
@southwest kept me on hold for an hour, I need a free flight.
on hold with Southwest Airlines
about 3 weeks ago
It’s like I love spending my days being on hold with southwest 🙂
on hold with Southwest Airlines
about 4 weeks ago
@SouthwestAir we have been on hold for almost 90 minutes. It would be nice if you guys could find it in your heart… https://t.co/r8U7GwxRMp
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