Complaints for Southwest Airlines

This is a real-time view of Twitter complaints for Southwest Airlines

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Southwest Airlines
about 22 hours ago
@SouthwestAir Yeah, tried that at 5 am and sat on hold for 30 minutes. There’s no way there are that many people ca… https://t.co/XEjIlkFKQR
on hold with Southwest Airlines
about 1 day ago
After being on hold with @SouthwestAir for 10mins Shanell No. 69 gets back on the line and says oh well it usually… https://t.co/32d5xbNvLt
on hold with Southwest Airlines
about 1 day ago
@SouthwestAir your phone service is horrible! Been on hold for $30
on hold with Southwest Airlines
about 2 days ago
On hold with @SouthwestAir for 30 minutes...get a human finally and she can’t help me so get transferred then HUNG UP ON! #SouthwestBlows
on hold with Southwest Airlines
about 3 days ago
@SouthwestAir you seriously need more customer service agents for your SW Vacations line. Been holding for an hour.… https://t.co/yjaa9YbJqF
on hold with Southwest Airlines
about 3 days ago
Been on hold with @SouthwestAir for 69 MINUTES!!!! SIXTY NINE MINUTES!!
on hold with Southwest Airlines
about 4 days ago
@SouthwestAir is there no option to manage flights under a vacation package online? I’ve been on hold for over 90 m… https://t.co/hVUfycaEdj
on hold with Southwest Airlines
about 5 days ago
I been on hold with Southwest for too long
on hold with Southwest Airlines
about 5 days ago
@SouthwestAir Hi, I tried calling customer service for the 4th time. I was on hold for 59 minutes and had to get ba… https://t.co/uoRuFU4ait
on hold with Southwest Airlines
about 6 days ago
@SouthwestAir Flight out of Dallas got cancelled due to high winds. Waited in line while being on hold with custome… https://t.co/AaGrHhbBPX
on hold with Southwest Airlines
about 6 days ago
So frustrated! Been on hold for 30+ mins...help @SouthwestAir
on hold with Southwest Airlines
about 6 days ago
@SouthwestAir 34 minutes on hold so far and no one has even answered yet.
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir Really dropping the ball with a cancelled flight due to crew timeout. Been on hold for 30+ mins wait… https://t.co/uXtSxpbUUm
on hold with Southwest Airlines
about 1 week ago
I’ve been on hold for 45 mins with @SouthwestAir and that’s 45 mins for me to consider never flying Southwest again… https://t.co/pr9XygmTBd
on hold with Southwest Airlines
about 1 week ago
@lexilunaxoxo @SouthwestAir They did that same shit to me a few weeks ago. Had to wait 30 minutes on hold because I… https://t.co/4fQ80sofY1
on hold with Southwest Airlines
about 1 week ago
@southwest it has now been 15 mins on hold with your vacation line! This is unacceptable.
on hold with Southwest Airlines
about 1 week ago
Been on hold with @SouthwestAir for almost 20 minutes now. Please invest in a timer that lets us know how much longer. ⏳
on hold with Southwest Airlines
about 1 week ago
Been on hold for 25 minutes just trying to change my southwest password...
on hold with Southwest Airlines
about 1 week ago
I was on hold for over 40 minutes with @SouthwestAir to talk to a representative since my TSA Pre-Check was approve… https://t.co/IdfWzOzHOn
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir Help! I’ve been on hold for an hour! I purchased tickets; somehow I’m not on one of the tickets! One son is on two tickets!
on hold with Southwest Airlines
about 1 week ago
Pretty sad when I’m on hold with @SouthwestAir for two hours and get no help. My favorite airline and I get screwed over.
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir my wife was just on hold for an hour and after little help the customer service rep was rude and told… https://t.co/gmhoR1kd69
on hold with Southwest Airlines
about 1 week ago
Oh, and I'm now on hold with @SouthwestAir customer service. Their hold announcements proudly claim that your small… https://t.co/zRn05NJUUr
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir why have I been on hold with SW vacations for an hour now. https://t.co/rN2kjhobni
on hold with Southwest Airlines
about 1 week ago
@SouthwestAir i am trying to speak to your customer relations team and i have been on hold for 45 minutes and their… https://t.co/GSxrrH882x
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions