Complaints for Spark Energy

This is a real-time view of Twitter complaints for Spark Energy

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Spark Energy
about 3 days ago
@SparkEnergyUK I've been on hold for over 40 minutes now. No indication where I am in the queue. Not impressed!
on hold with Spark Energy
about 3 days ago
@SparkEnergyUK your customer service is appalling! On hold with no answer for 20 mins and no one on live chat.
on hold with Spark Energy
about 1 week ago
@SparkEnergyUK made it after 38 minutes on hold...
on hold with Spark Energy
about 2 weeks ago
@SparkEnergyUK I've been on hold for 25 mins. What's taking you lot so long to pick up! And the automated voice keeps talking every 2 sec's!
on hold with Spark Energy
about 1 month ago
I hate @SparkEnergyUK so much, been on hold for 10 mins and as much as I'm told they'll tell me my place in the queue, not been told once
on hold with Spark Energy
about 1 month ago
@SparkEnergyUK have been on hold for 30 minutes with a voice saying it will keep me posted on where I am in the queue but it never tells me
on hold with Spark Energy
about 2 months ago
@SparkEnergyUK how can i go from being number 1 in the queue to being on hold for 20+ mins with no further updates despite being told every
on hold with Spark Energy
about 3 months ago
@SparkEnergyUK I've been trying to contact you for the past week regarding the money you owe us and been put on hold for 30+ mins each time.
on hold with Spark Energy
about 3 months ago
Been first in then queue on hold for 25 mins to @SparkEnergyUK complaints team as they didn't call me as promised, looks like I'm switching.
on hold with Spark Energy
about 4 months ago
@SparkEnergyUK your website says 3 minute wait but I've been on hold for 25 minutes and counting...how do you work these estimates out?
on hold with Spark Energy
about 5 months ago
@SparkEnergyUK Highly disappointed with customer care line, On hold for a hour then cut off with "number not recognised" redial immediately
on hold with Spark Energy
about 5 months ago
@SparkEnergyUK been on hold for over 20 minutes trying to pay and sort out my extortionate bill??? https://t.co/8kQhhX2tzw
on hold with Spark Energy
about 5 months ago
@SparkEnergyUK why do you never answer the phone? I think your calls get lost as sometimes you can be on hold for over 30mins without answer
on hold with Spark Energy
about 7 months ago
@SparkEnergyUK been on hold for over 40 mins and been no 1 in Q for 33 of those. Why is nobody answering the phone?
on hold with Spark Energy
about 8 months ago
@SparkEnergyUK 15 minutes on hold is not good #customerservice #disappointing
on hold with Spark Energy
about 9 months ago
@SparkEnergyUK its bad enough you are trying to overcharge me now im on hold for over 30mins!!!!! SERIOUSLY!!!!
on hold with Spark Energy
about 9 months ago
Trying to get hold of @SparkEnergyUK on hold for over an hour waiting to speak to someone and they disconnect me https://t.co/uqLU3NF7ut
on hold with Spark Energy
about 9 months ago
Not happy with @SparkEnergy been on hold for over an hour &been cut off from them. Only calling because they are aren't letting us switch
on hold with Spark Energy
about 10 months ago
and when you've waited 25 minutes on hold and then you're (understandly) a bit annoyed and the guy is super sarcastic @SparkEnergyUK
on hold with Spark Energy
about 11 months ago
@SparkEnergyUK 25 minutes on hold, get to #1 in the queue, then you hung up on me?! 😖
on hold with Spark Energy
about 11 months ago
24 mins & counting on hold with @SparkEnergyUK - Shocking! @EON_SE_en had it right this morning!
on hold with Spark Energy
about 1 year ago
@SparkEnergyUK ignored 3 emails, on hold for over 30 mins 3 days in a row, yet they text me to contact them for payment #badcustomerservice
on hold with Spark Energy
about 1 year ago
@SparkEnergyUK how is it possible that I've been on hold for 20 mins but still #19 in queue? appalling service.
on hold with Spark Energy
about 1 year ago
@SparkEnergyUK Sat on hold for 15 minutes TWICE only to be hung up on both times - no wonder the queues go down quite quickly. Help please?
on hold with Spark Energy
about 1 year ago
yo @SparkEnergyUK are you in the habit of hanging up on your customers?! I was just on hold for 35 mins, and then was promptly hung up on!
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