Complaints for SunTrust Bank

This is a real-time view of Twitter complaints for SunTrust Bank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with SunTrust Bank
about 4 days ago
@AskSunTrust I have been on hold with your fraud department for nearly an hour to clear up some transactions. Any humans working today?
on hold with SunTrust Bank
about 5 days ago
@AskSunTrust I sat on hold for almost 45 mins with just silence abruptly interrupted with an automated voice tellin… https://t.co/nYJ5A1YCUX
on hold with SunTrust Bank
about 6 days ago
@AskSunTrust 30 minutes on hold still nobody
on hold with SunTrust Bank
about 1 week ago
YALL some fucker tried to use my card to buy $400 worth of books and now ive been on hold with suntrust for 20 minu… https://t.co/bFA9AhCBaJ
on hold with SunTrust Bank
about 1 week ago
@SunTrust Pretty bad that I am trying to report a fraud and have been on hold with your fraud department for more t… https://t.co/YY28DOUjPl
on hold with SunTrust Bank
about 1 week ago
so, while I was on hold with @AskSunTrust I received 2 voicemails from them. I mean, at least their fraud departme… https://t.co/rfBSxQ4ewX
on hold with SunTrust Bank
about 1 week ago
@SunTrust , I’ve been on hold for 45 minutes now for the 2nd day in a row 🤬 oh... & issue still unresolved. Tf.
on hold with SunTrust Bank
about 1 week ago
@AskSunTrust Chat rep was very nice but she said she unfortunately couldn't help and said I must remain on hold with Fraud team.
on hold with SunTrust Bank
about 1 week ago
@suntrust I stay on hold for almost an hour just for y’all to hang up on me?
on hold with SunTrust Bank
about 2 weeks ago
I’m on hold with Suntrust fraud prevention because they put a temporary hold on my debit card again and I need it t… https://t.co/hgwWJeq0XG
on hold with SunTrust Bank
about 3 weeks ago
@AskSunTrust I was on hold for 25 minutes with the fraud department just to be told to call back later, I called yo… https://t.co/WDikDGZjJf
on hold with SunTrust Bank
about 3 weeks ago
@AskSunTrust I been on hold for 20 minutes and yall hung yp and said no one was available!!!!!!!
on hold with SunTrust Bank
about 1 month ago
@SunTrust 40 minutes on hold. This is THE WORST customer service I've ever experienced.
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust On hold for 35 minutes. WTF??????
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust I've been on the phone or on hold with you all for 2+ hours today. I think I'll just cancel the card.
on hold with SunTrust Bank
about 1 month ago
. @AskSunTrust I have been on hold for 45 mins with no end in sight for a fraud issue! How can I speak to someone q… https://t.co/eCKgvxHrpj
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust I’ve been on hold for 20 mins I have zero patience left with y’all
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust I have been on hold for over an hour for not being able to get to my account online. Sure hope when so… https://t.co/Djfhn0zmGE
on hold with SunTrust Bank
about 1 month ago
@SunTrust I have been put on hold for over 30 mins as I try to reach a customer service rep to report a potential fraud..
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust just received a call from your fraud specialists. Tried calling back, was on hold for 20+ min then was… https://t.co/C8TVAT2xrF
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust @CheriseRoze People still can't log in. Been on hold for hours with phone support. Definitely closing my account this week.
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust won't publicly acknowledge that their system is down, instead forcing people to wait on hold for hours before telling them.
on hold with SunTrust Bank
about 1 month ago
Thanks a lot @Suntrust for making me wait on hold for over 30 mins to only have your automated system to later tell… https://t.co/h53qMtci5X
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust Super helpful that I've sat on hold with your fraud line twice for twenty minutes each and each time i… https://t.co/D4J9oRunIY
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust Nope. 20 minutes on hold to be told to call back later. And now currently on hold for 19 minutes again.
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