Complaints for SunTrust Bank

This is a real-time view of Twitter complaints for SunTrust Bank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with SunTrust Bank
about 6 days ago
@AskSunTrust I need my account disconnected from Zelle, but all I do is sit on hold with your customer service. Please help me get this done
on hold with SunTrust Bank
about 2 weeks ago
@AskSunTrust Tried calling and got put on hold for over 20 minutes. I check my account everyday and there is no sus… https://t.co/x3H5TQtS4w
on hold with SunTrust Bank
about 2 weeks ago
@Suntrust - Notified of a security issue with my account. Five-minute brief delay? I’ve been on hold for 20 minutes.
on hold with SunTrust Bank
about 3 weeks ago
Got a fraud alert from @SunTrust which looks to be fraud. Can’t contact you? 45 minutes on hold is too much. https://t.co/b8RJ0saNgG
on hold with SunTrust Bank
about 3 weeks ago
@SunTrust I've been on hold with the fraud dept for over 3 hours. What time is it in India? Is anyone at work? https://t.co/iXkoOqIJyd
on hold with SunTrust Bank
about 3 weeks ago
Hey @SunTrust I have been holding for over an hour to deal with some fraud on my account and your online support seems nonexistent?
on hold with SunTrust Bank
about 1 month ago
@AskSunTrust i've been on hold for more than one hour. Is anybody answering your phones today!?
on hold with SunTrust Bank
about 1 month ago
@SunTrust My wallet was just stolen, I have been on hold with your Fraud Department 40mins trying to cancel and ob… https://t.co/7RGHAC9RIL
on hold with SunTrust Bank
about 2 months ago
Yo! @SunTrust @AskSunTrust “My call is important to you” allegedly... but I’ve been on hold for 30 minutes to repor… https://t.co/U3XYinjRom
on hold with SunTrust Bank
about 2 months ago
@SunTrust on hold for 50 minutes now...come on... https://t.co/u7dMHx94UA
on hold with SunTrust Bank
about 2 months ago
@AskSunTrust suggetion: rather than make customer wait on hold for 15 mins, use call-back feature that 90% of all l… https://t.co/NHZ7nJYC4G
on hold with SunTrust Bank
about 3 months ago
I have been on hold with #suntrust for an hour and a half and I haven't even talked to anyone yet... @SunTrust @AskSunTrust
on hold with SunTrust Bank
about 3 months ago
If Suntrust tell me "my call is important to them" one more time i'm gone scream. I've been on hold for 35 mins... I can't tell. 😑
on hold with SunTrust Bank
about 3 months ago
@AskSunTrust Wait 10 mins - explain issue to agent - puts me on hold for 5 mins then get disconnected. #servicefail
on hold with SunTrust Bank
about 4 months ago
Good lord @SunTrust I’ve been on hold for an hour...
on hold with SunTrust Bank
about 4 months ago
@AskSunTrust can you help with me being locked out of my mortgage account online? Currently on hold for 15 mins trying to pay bill.
on hold with SunTrust Bank
about 4 months ago
@AskSunTrust Tried the 800 number sent in the standard apology email. 20 minutes on hold to be told I need to go to a branch to fix it.
on hold with SunTrust Bank
about 5 months ago
Been on hold with @SunTrust for over two hours now trying to file a claim due to over $200 of fraudulent charges.
on hold with SunTrust Bank
about 5 months ago
@AskSunTrust on hold for 45 minutes over a pressing issue and still can't get anyone to come to the phone
on hold with SunTrust Bank
about 5 months ago
I've been on hold with SunTrust for half an hour. Please. Help.
on hold with SunTrust Bank
about 5 months ago
@AskSunTrust 1st, got locked out of acct. Called #, chose option “unlock acct,” waited on hold for 5 mins. Was conn… https://t.co/GxKwCqfSlQ
on hold with SunTrust Bank
about 6 months ago
Suntrust Will Have You On Hold For 30 Mins 😪
on hold with SunTrust Bank
about 7 months ago
@SunTrust To top it off, I call their customer service line, and I'm put on hold for 15 minutes. FIFTEEN MINUTES!!!… https://t.co/Zo3YfJYbnC
on hold with SunTrust Bank
about 7 months ago
@Suntrust is a terrible bank my g. 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ I legit been on hold for 35 mins 😑
on hold with SunTrust Bank
about 7 months ago
@SunTrust @AskSunTrust I've been on hold for over 3 hours.. department closes in 38mins. No way is someone picking… https://t.co/GmBkMLgJ2Z
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