Complaints for SunTrust Bank

This is a real-time view of Twitter complaints for SunTrust Bank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with SunTrust Bank
about 6 hours ago
I have been on hold with SunTrust for an hour and 11 minutes. They froze my on line banking and I have to send $ t… https://t.co/9he2vIgPIi
on hold with SunTrust Bank
about 6 hours ago
@SunTrust I have now been on hold for 59 minutes. I must send $ tonight and close my account tomorrow.
on hold with SunTrust Bank
about 13 hours ago
@AskSunTrust if I was just on hold for 40 minutes and got disconnected after talking to a rep regarding my account,… https://t.co/uT5cpp3seu
on hold with SunTrust Bank
about 1 day ago
@AskSunTrust I've been holding for over 1 hour to close one of my savings accounts. Ridiculous! I've been a client since the early 90's!!!!
on hold with SunTrust Bank
about 1 day ago
@SunTrust thanks for leaving me on hold for over an hour after one of your reps HUNG UP ON ME!!! Is this what I can… https://t.co/wlx4cxXyfr
on hold with SunTrust Bank
about 2 days ago
@SunTrust Been on hold for over 2 hours.. This is getting ridiculous. This is the third time this week its happened… https://t.co/8bK9jthmCW
on hold with SunTrust Bank
about 2 days ago
@AskSunTrust been on hold for 2 1/2 hours now... two days ago was on hold for an hour and a half just to get hung… https://t.co/MFhsteMo00
on hold with SunTrust Bank
about 2 days ago
@suntrust I have called and asked to speak to a representative at least 8x now and was kept on hold for a hour one… https://t.co/4qn8WyvlQ3
on hold with SunTrust Bank
about 2 days ago
@SunTrust @TruistNews 55 minutes on hold. Absolutely unacceptable.
on hold with SunTrust Bank
about 2 days ago
@AskSunTrust 25 minutes on hold and counting. Really? Bad. Really bad.
on hold with SunTrust Bank
about 5 days ago
@AskSunTrust I've been on hold for over an hour to speak with a representative. Can I please get some kind of assistance ???
on hold with SunTrust Bank
about 5 days ago
…ive been on hold with suntrust for over an hour
on hold with SunTrust Bank
about 6 days ago
@SunTrust my daughter has been on hold for almost 30 minutes trying to order a debit card... This is the second tim… https://t.co/ccftDd8Pnd
on hold with SunTrust Bank
about 6 days ago
I spent an hour on hold with suntrust yesterday to never get an answer and another hour today. WHAT THE FUCK IS THIS BANK
on hold with SunTrust Bank
about 6 days ago
@onholdwith @AskSunTrust I called back and held for an hour. What is going on?
on hold with SunTrust Bank
about 6 days ago
@frankoz95967943 @SunTrust First Lady sounded Canadian, I'm guessing North Midwest US. On hold with another departm… https://t.co/ABSV4Wc1yj
on hold with SunTrust Bank
about 1 week ago
@SunTrust once again has kept me on hold with no end in sight.
on hold with SunTrust Bank
about 1 week ago
Been on hold with @SunTrust / @TruistNews fraud dept for a checking account issue for nearly 4.5 hours today and ST… https://t.co/JkQLpaWsCp
on hold with SunTrust Bank
about 1 week ago
@AskSunTrust Been on hold for 40 min. Just need to get my acct #. Shouldn't be this hard. Can you help!?
on hold with SunTrust Bank
about 1 week ago
@KnoxvilleWabo @TruistNews @SunTrust Same! I’m currently on hold with them for almost an hour now trying to close m… https://t.co/BnPOZa2qdB
on hold with SunTrust Bank
about 1 week ago
@TruistNews @SunTrust @AskSunTrust I have unauthorized transactions on my account and been on hold with your fraud… https://t.co/vZ4szZN0et
on hold with SunTrust Bank
about 1 week ago
@AskSunTrust This poor woman was on hold for hours 4 days ago. I, however, JUST dm’d you because I was on hold for… https://t.co/HIdSLtoBTu
on hold with SunTrust Bank
about 1 week ago
@AskSunTrust hi I am trying to call you from the UK and my calls are on hold for 25-40 minutes and then drop. How can I speak to someone?
on hold with SunTrust Bank
about 1 week ago
@AskSunTrust what is going on with your 800 line? No one ever answers! I was on hold for over an hour!
on hold with SunTrust Bank
about 1 week ago
@asksuntrust I just spent 33 minutes on hold trying to get help with the new Truist app conversion (again) but got… https://t.co/Li22jJKEl5
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions