Complaints for Telus

This is a real-time view of Twitter complaints for Telus

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Telus
about 9 hours ago
@TELUSsupport Really!!!!! On hold for over an hour! You forced a software on us in the middle of the evening when m… https://t.co/PehRkaIgdD
on hold with Telus
about 14 hours ago
@TELUSsupport Ive been on the phone with Shaw they answered immediately. Im on hold with telus 20+ mins. If telus… https://t.co/H5f4tM1Dwf
on hold with Telus
about 1 day ago
Sure sex is cool and all, but have you ever been on hold with @TELUSsupport for three hours and then had your problem resolved?!
on hold with Telus
about 1 day ago
@TELUSsupport And I’m on hold for 20 minutes 616 shows on that guide fine but go to channel it’s blank like I’m not… https://t.co/2uLFOfl1P2
on hold with Telus
about 1 day ago
On hold for more than 1 hr @TELUS @TELUSsupport ... I gave up when I stared to hear music repeats. Very poor customer service.
on hold with Telus
about 1 day ago
@TELUSsupport is there a reason Telus would have its’ customers on hold for an hour just because they would prefer… https://t.co/7ccTSeWUFZ
on hold with Telus
about 1 day ago
@TELUSsupport my husband has been on hold for over 20 mins! What is going on Telus?! Every time!!! So frustrating.
on hold with Telus
about 1 day ago
30 minutes on hold with @TELUS At this rate, my phone battery should die right around the time I talk to an actual human.
on hold with Telus
about 1 day ago
@TELUSsupport For a mobility account that I cancelled a few months ago.. I just waited 45 minutes on hold. I don’t… https://t.co/41HCkqIrB5
on hold with Telus
about 1 day ago
@TELUSsupport been on hold for 20 minutes trying to upgrade my phone ... maybe i should just switch companies this wait too long
on hold with Telus
about 1 day ago
Yesterday spent 2 hours on hold trying to get some help from my "Service Provider" (Telus in this case, but they're… https://t.co/TVJz0CIqzS
on hold with Telus
about 2 days ago
@TELUSsupport Yes the problem was fixed . Was on hold for almost 2 hours because the main support made us call the… https://t.co/9rqQPEpRe4
on hold with Telus
about 2 days ago
@TELUSsupport just did. tech is late. very poor experience so far with the alarm force transition. hours on hold an… https://t.co/VNxyalFE3f
on hold with Telus
about 2 days ago
@TELUSsupport Nope. We got it cancelled. Sat on hold for 45 minutes, for something that took 15 seconds.
on hold with Telus
about 3 days ago
Currently on hold with @TELUSsupport for 30 min so I decided to go on Twitter and found people are waiting for over… https://t.co/r5LW43q310
on hold with Telus
about 3 days ago
@TELUSsupport been on hold for 40+ minutes not how I planned on spending my Saturday afternoon
on hold with Telus
about 3 days ago
@TELUSsupport Well, hire more people. We shouldn't have to wait for hours on hold, then find out that the call "som… https://t.co/Golz3DzNan
on hold with Telus
about 3 days ago
@TELUSsupport I'd like to report a payment so service can be restored but after 1:45 (that's hours) on hold, I'm getting frustrated.
on hold with Telus
about 4 days ago
@TELUS @TELUSsupport Alright. 4 hours on hold is a new record for me. I’m done.
on hold with Telus
about 4 days ago
@TELUSsupport I’m now into hour 3 on hold with support. What. Is. Happening?
on hold with Telus
about 4 days ago
I’ve been on hold with @telus @telussupport for 2 hours and 10 minutes now…
on hold with Telus
about 4 days ago
funny this should show up under my tweet as i sit on hold with @TELUS for 1.25 hours #telus #CustomerExperience https://t.co/fayHfC5hKt
on hold with Telus
about 4 days ago
Currently at 1.5h on hold with @TELUSsupport
on hold with Telus
about 4 days ago
@TELUSsupport Been on hold for an hour to talk to someone about upgrading my internet package. Any way to skip the… https://t.co/xN9NDZQk8h
on hold with Telus
about 4 days ago
One hour and 20 minutes on hold. #newrecord #telus
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions