Complaints for Thames Water

This is a real-time view of Twitter complaints for Thames Water

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Thames Water
about 1 week ago
@thameswater Been on hold for 45 minutes and multiple emails still unanswered. Is there any way I can speak to someone?
on hold with Thames Water
about 1 month ago
I tried to help my tenant by calling @thameswater and after holding for over 30 minutes spoke to a woman whose com… https://t.co/Jvd37Ewo9k
on hold with Thames Water
about 1 month ago
Trying to report an alarming pumping station to @thameswater been on hold for over an hour to report this emergency… https://t.co/4rvDQvhpLV
on hold with Thames Water
about 1 month ago
can some one just pick up the customer service phone. on hold for 20 mins! #thameswater
on hold with Thames Water
about 1 month ago
Trying to contact @thameswater by phone. getting on for 9 minutes on hold now.
on hold with Thames Water
about 2 months ago
Currently on hold with Thames Water - reporting a leak on Burnham Road. #cantswitchoff
on hold with Thames Water
about 2 months ago
@thameswater I’ve been on hold for 40 mins and can’t wait any longer. There is poor water pressure in TW1. Please c… https://t.co/5pbP6w4WKP
on hold with Thames Water
about 2 months ago
@thameswater Been kept on hold for 30 mins on the phone so far...
on hold with Thames Water
about 2 months ago
@thameswater it’s been over 2 weeks and spending hours on hold and yet Thames water still can’t manage a simple acc… https://t.co/u5Uod5VTrv
on hold with Thames Water
about 2 months ago
@thameswater is taking the piss, I call to chang my water meter appointment then they leave me on hold for 5 minute… https://t.co/DyC5LFxRmM
on hold with Thames Water
about 4 months ago
@thameswater I’m on a call ..on hold for over 10 mins ...despite me answering and could hear two operators talking… https://t.co/choyjCcImh
on hold with Thames Water
about 4 months ago
@thameswater great customer service. On hold for 10 minutes with what can only be described as the worst hold music… https://t.co/uVCvO4Fh6L
on hold with Thames Water
about 5 months ago
@thameswater 15 minutes on hold! Your service is a disgrace! You have taken £400 you should not have and now will n… https://t.co/buVNKC7J7u
on hold with Thames Water
about 6 months ago
@thameswater I've been on hold for 15 minutes - is this normal? Should I expect longer?
on hold with Thames Water
about 6 months ago
@thameswater no water in W13. Have been on hold for 10mins now. What's the problem and how long will it take to res… https://t.co/1WaBfPEcaW
on hold with Thames Water
about 9 months ago
@thameswater - #HELP I have no water. Just called your customer service line, and after being on hold for 20 mins, the call was cut off :/
on hold with Thames Water
about 9 months ago
@thameswater Been on hold for 30 minutes trying to report a serious health and safety issue- do you care?
on hold with Thames Water
about 9 months ago
@thameswater Trying to reach your Claims Dept, but no answer. Been on hold for over 20 minutes... is anyone there?
on hold with Thames Water
about 9 months ago
@thameswater @JordanGillies6 None in SW12 9JW either. After 20 minutes on hold it seems they are working on repairi… https://t.co/AWWaKLpCgm
on hold with Thames Water
about 10 months ago
@thameswater been on hold for over quarter of an hour and they keep thanking me for holding. Why can’t you answer o… https://t.co/9NYoHlQOQA
on hold with Thames Water
about 11 months ago
Hello @thameswater Customer Assurance Team. I have spent 30 minutes on hold so please call me as you need to book a… https://t.co/MlJC6LVFgs
on hold with Thames Water
about 11 months ago
@thameswater your staff cut me off mid call after I’d been on hold for over an hour - now I’m holding again. Is it… https://t.co/aENKzmTf75
on hold with Thames Water
about 11 months ago
@thameswater no water for 24 hours in SE9 1RE, huge burst main on Westmount Road but no mention on your website and been on hold for 15 mins
on hold with Thames Water
about 11 months ago
@Thameswater is there a fault in the cr7/sw16 area? There is no water! Ive been on hold with you for 45 mins can so… https://t.co/WmPMhwt4DD
on hold with Thames Water
about 1 year ago
@thameswater I have just spent 15 minutes on hold for you to cut me off.
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