Complaints for Thames Water

This is a real-time view of Twitter complaints for Thames Water

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Thames Water
about 6 days ago
@thameswater On hold for over 20 mins trying to get through to discuss a doubling in DD payments without any eviden… https://t.co/sSfV6IfhTl
on hold with Thames Water
about 2 weeks ago
Trying to get through to @thameswater is a bloody joke, currently on hold for 30 mins, with constant repeat message… https://t.co/I8nEDMkus9
on hold with Thames Water
about 2 weeks ago
@Tweddmeister Other day Thames Water customer services put me on hold for ages, then cut me off. She called back a… https://t.co/sud63VzLLG
on hold with Thames Water
about 3 weeks ago
@thameswater I was on hold for 15 minutes and then your operative could not hear me. There is no water in SE1 2ef.… https://t.co/7RjBPVqYUd
on hold with Thames Water
about 1 month ago
@thameswater been on hold for 45 minutes I’m just tryna give you money ffs ! Argh I’m so angry
on hold with Thames Water
about 2 months ago
@thameswater Been on hold for 45 minutes and multiple emails still unanswered. Is there any way I can speak to someone?
on hold with Thames Water
about 2 months ago
I tried to help my tenant by calling @thameswater and after holding for over 30 minutes spoke to a woman whose com… https://t.co/Jvd37Ewo9k
on hold with Thames Water
about 3 months ago
Trying to report an alarming pumping station to @thameswater been on hold for over an hour to report this emergency… https://t.co/4rvDQvhpLV
on hold with Thames Water
about 3 months ago
can some one just pick up the customer service phone. on hold for 20 mins! #thameswater
on hold with Thames Water
about 3 months ago
Trying to contact @thameswater by phone. getting on for 9 minutes on hold now.
on hold with Thames Water
about 3 months ago
Currently on hold with Thames Water - reporting a leak on Burnham Road. #cantswitchoff
on hold with Thames Water
about 4 months ago
@thameswater I’ve been on hold for 40 mins and can’t wait any longer. There is poor water pressure in TW1. Please c… https://t.co/5pbP6w4WKP
on hold with Thames Water
about 4 months ago
@thameswater Been kept on hold for 30 mins on the phone so far...
on hold with Thames Water
about 4 months ago
@thameswater it’s been over 2 weeks and spending hours on hold and yet Thames water still can’t manage a simple acc… https://t.co/u5Uod5VTrv
on hold with Thames Water
about 4 months ago
@thameswater is taking the piss, I call to chang my water meter appointment then they leave me on hold for 5 minute… https://t.co/DyC5LFxRmM
on hold with Thames Water
about 5 months ago
@thameswater I’m on a call ..on hold for over 10 mins ...despite me answering and could hear two operators talking… https://t.co/choyjCcImh
on hold with Thames Water
about 6 months ago
@thameswater great customer service. On hold for 10 minutes with what can only be described as the worst hold music… https://t.co/uVCvO4Fh6L
on hold with Thames Water
about 7 months ago
@thameswater 15 minutes on hold! Your service is a disgrace! You have taken £400 you should not have and now will n… https://t.co/buVNKC7J7u
on hold with Thames Water
about 7 months ago
@thameswater I've been on hold for 15 minutes - is this normal? Should I expect longer?
on hold with Thames Water
about 8 months ago
@thameswater no water in W13. Have been on hold for 10mins now. What's the problem and how long will it take to res… https://t.co/1WaBfPEcaW
on hold with Thames Water
about 11 months ago
@thameswater - #HELP I have no water. Just called your customer service line, and after being on hold for 20 mins, the call was cut off :/
on hold with Thames Water
about 11 months ago
@thameswater Been on hold for 30 minutes trying to report a serious health and safety issue- do you care?
on hold with Thames Water
about 11 months ago
@thameswater Trying to reach your Claims Dept, but no answer. Been on hold for over 20 minutes... is anyone there?
on hold with Thames Water
about 11 months ago
@thameswater @JordanGillies6 None in SW12 9JW either. After 20 minutes on hold it seems they are working on repairi… https://t.co/AWWaKLpCgm
on hold with Thames Water
about 1 year ago
@thameswater been on hold for over quarter of an hour and they keep thanking me for holding. Why can’t you answer o… https://t.co/9NYoHlQOQA
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