Complaints for Thames Water

This is a real-time view of Twitter complaints for Thames Water

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Thames Water
about 4 days ago
@thameswater I’ve been on hold for 40 mins and can’t wait any longer. There is poor water pressure in TW1. Please c… https://t.co/5pbP6w4WKP
on hold with Thames Water
about 4 days ago
@thameswater Been kept on hold for 30 mins on the phone so far...
on hold with Thames Water
about 2 weeks ago
@thameswater it’s been over 2 weeks and spending hours on hold and yet Thames water still can’t manage a simple acc… https://t.co/u5Uod5VTrv
on hold with Thames Water
about 2 weeks ago
@thameswater is taking the piss, I call to chang my water meter appointment then they leave me on hold for 5 minute… https://t.co/DyC5LFxRmM
on hold with Thames Water
about 1 month ago
@thameswater I’m on a call ..on hold for over 10 mins ...despite me answering and could hear two operators talking… https://t.co/choyjCcImh
on hold with Thames Water
about 2 months ago
@thameswater great customer service. On hold for 10 minutes with what can only be described as the worst hold music… https://t.co/uVCvO4Fh6L
on hold with Thames Water
about 3 months ago
@thameswater 15 minutes on hold! Your service is a disgrace! You have taken £400 you should not have and now will n… https://t.co/buVNKC7J7u
on hold with Thames Water
about 3 months ago
@thameswater I've been on hold for 15 minutes - is this normal? Should I expect longer?
on hold with Thames Water
about 4 months ago
@thameswater no water in W13. Have been on hold for 10mins now. What's the problem and how long will it take to res… https://t.co/1WaBfPEcaW
on hold with Thames Water
about 7 months ago
@thameswater - #HELP I have no water. Just called your customer service line, and after being on hold for 20 mins, the call was cut off :/
on hold with Thames Water
about 7 months ago
@thameswater Been on hold for 30 minutes trying to report a serious health and safety issue- do you care?
on hold with Thames Water
about 7 months ago
@thameswater Trying to reach your Claims Dept, but no answer. Been on hold for over 20 minutes... is anyone there?
on hold with Thames Water
about 7 months ago
@thameswater @JordanGillies6 None in SW12 9JW either. After 20 minutes on hold it seems they are working on repairi… https://t.co/AWWaKLpCgm
on hold with Thames Water
about 8 months ago
@thameswater been on hold for over quarter of an hour and they keep thanking me for holding. Why can’t you answer o… https://t.co/9NYoHlQOQA
on hold with Thames Water
about 9 months ago
Hello @thameswater Customer Assurance Team. I have spent 30 minutes on hold so please call me as you need to book a… https://t.co/MlJC6LVFgs
on hold with Thames Water
about 9 months ago
@thameswater your staff cut me off mid call after I’d been on hold for over an hour - now I’m holding again. Is it… https://t.co/aENKzmTf75
on hold with Thames Water
about 9 months ago
@thameswater no water for 24 hours in SE9 1RE, huge burst main on Westmount Road but no mention on your website and been on hold for 15 mins
on hold with Thames Water
about 9 months ago
@Thameswater is there a fault in the cr7/sw16 area? There is no water! Ive been on hold with you for 45 mins can so… https://t.co/WmPMhwt4DD
on hold with Thames Water
about 9 months ago
@thameswater I have just spent 15 minutes on hold for you to cut me off.
on hold with Thames Water
about 10 months ago
@thameswater Is anyone in your customer services picking up the phones today ? on hold for 15min + trying to report a blocked drain
on hold with Thames Water
about 10 months ago
@thameswater Please check your DM urgently, been on hold for 45 minutes.
on hold with Thames Water
about 10 months ago
@thameswater I have been on hold for 30 minutes with no answer to anyone - can someone tell me why my house doesn’t… https://t.co/CrnvJExotm
on hold with Thames Water
about 10 months ago
@thameswater No water in E15. I’ve tried to call to get an update but been on hold for more than 20 mins. What I su… https://t.co/qn6tbkvnkJ
on hold with Thames Water
about 10 months ago
No water at all this morning in the SE27 area, can’t get through to Thameswater been put on hold for over 30mins to… https://t.co/z2iL3gIV2s
on hold with Thames Water
about 10 months ago
@thameswater I’ve been on hold for 20+ minutes waiting to find out why I’ve got no water, I have a child that lives… https://t.co/6qRR8o4aLz
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