Complaints for TheTrainline.com

This is a real-time view of Twitter complaints for TheTrainline.com

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with TheTrainline.com
about 5 days ago
@thetrainline two hours on “hold” on online chat, disconnected at 5pm, just to request that you honour your discoun… https://t.co/W6I7ChFBWL
on hold with TheTrainline.com
about 5 days ago
@thetrainline what is your sales support email address? I was on hold for 30 mins yesterday and the email address t… https://t.co/XqA7QJT7y3
on hold with TheTrainline.com
about 5 days ago
Spent a total of 90 minutes on hold with @thetrainline being told the same thing over and over… definitely one thin… https://t.co/yDMUZQchEj
on hold with TheTrainline.com
about 6 days ago
@thetrainline 51 minutes on hold (and counting....) trying to sort out my refund. Just not acceptable 🤬 The same th… https://t.co/7sOwbmPlgE
on hold with TheTrainline.com
about 1 week ago
@thetrainline Hi @thetrainline I have been on hold for about 45 minutes on your customer services line, any idea w… https://t.co/j3qY0C4I8M
on hold with TheTrainline.com
about 2 months ago
@thetrainline I was on hold for 20 minutes for the agent to tell me that because it was past (by 4 minutes) the tra… https://t.co/o3tn5QUSFw
on hold with TheTrainline.com
about 3 months ago
@thetrainline Yes. These are the people who hung up on me after keeping me on hold for 30 minutes. 🤷‍♀️
on hold with TheTrainline.com
about 3 months ago
@thetrainline please could I have a way to reach you about tickets. I have been on hold for over 30 mins and still 45th in the queue
on hold with TheTrainline.com
about 3 months ago
@thetrainline I was on hold for an hour. Got through was basically put on hold 3 times. Put on hold again and was h… https://t.co/eEHnpgjwtH
on hold with TheTrainline.com
about 3 months ago
Been trying to contact @thetrainline since last Thursday but have had no reply, left on hold for over 45 minutes th… https://t.co/9PLqHyadfX
on hold with TheTrainline.com
about 3 months ago
@JemButterfield @thetrainline I was on hold with the doctor's office the other day, and the hold music was really w… https://t.co/MyHZBwduh6
on hold with TheTrainline.com
about 4 months ago
@thetrainline please send me an email address to i can email my complaint. I have been on hold for 25 minutes, then… https://t.co/vjhpymGeop
on hold with TheTrainline.com
about 4 months ago
@thetrainline on hold for over 20 minutes now. Booked an open return split save ticket . Half of the journey is… https://t.co/yE64d2FyTQ
on hold with TheTrainline.com
about 4 months ago
@thetrainline the fact you have to wait on hold for 30 min + instead of being able to just change the ticket times… https://t.co/MU0r3C16k0
on hold with TheTrainline.com
about 4 months ago
@thetrainline I've just been on hold for 25 minutes only to get through and be hung up on?
on hold with TheTrainline.com
about 4 months ago
Absolutely disgusting that @thetrainline purposefully left me on hold for 30 mins (charging me 2p a min) to never r… https://t.co/cMaC7JWRbn
on hold with TheTrainline.com
about 4 months ago
@thetrainline why have I been put on hold for 20 mins 😩 look like a mug
on hold with TheTrainline.com
about 4 months ago
@thetrainline Hi I'm trying to add a bike reservation to my journey but have been on hold for 30+ mins is there another way I can do this?
on hold with TheTrainline.com
about 4 months ago
@thetrainline I’ve been on hold for over an hour. Can you help book my bike a train please
on hold with TheTrainline.com
about 4 months ago
@thetrainline we called and we were on hold for an hour before we got cut off. We have also submitted our email wit… https://t.co/bY9uyIekGh
on hold with TheTrainline.com
about 4 months ago
@thetrainline Been on hold for over 30 minutes and then when got connected it cut out - have booked the wrong dates… https://t.co/xTu8PPfXGj
on hold with TheTrainline.com
about 4 months ago
@thetrainline Yes and they were useless. Do you have a number I can call for you where I won't be on hold for over an hour?
on hold with TheTrainline.com
about 4 months ago
@thetrainline I've been on-hold for 25 minutes now and still only 44th in the queue. Is there an email I can use to request a refund?
on hold with TheTrainline.com
about 4 months ago
@thetrainline I have tried to contact you 4 times and been on hold for 40 minutes and keep getting the phone put do… https://t.co/zLdoWQUWGI
on hold with TheTrainline.com
about 4 months ago
@thetrainline hi I’ve just been on hold for 45 minutes to be cut off 30 seconds after getting through. I can’t call… https://t.co/MBAZvdvPnk
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