Complaints for TheTrainline.com

This is a real-time view of Twitter complaints for TheTrainline.com

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with TheTrainline.com
about 2 weeks ago
@thetrainline kept on hold for more than 10 minutes whilst Trainline person tried to book seats. Why does it take… https://t.co/SeffjwG8Yv
on hold with TheTrainline.com
about 1 month ago
Just had a very unpleasant call with @thetrainline for over 45 mins. - on hold for over 7 minutes no time expectati… https://t.co/Aj7Pkc1O0v
on hold with TheTrainline.com
about 3 months ago
@thetrainline Been on hold for 45 minutes, called back and been put on hold again. Customer service is a joke!!!
on hold with TheTrainline.com
about 5 months ago
@thetrainline having been on hold for a combined total of 22 minutes to you, and hung up on 6 times, I'm beginning… https://t.co/iDTF5rr92H
on hold with TheTrainline.com
about 5 months ago
@thetrainline Customer service has put me on hold for more than FIVE MINUTES - I was supposed to be transferred to… https://t.co/WKZpvop19m
on hold with TheTrainline.com
about 6 months ago
@thetrainline I spent 20 minutes today trying to speak to someone from your company who put me on hold for another… https://t.co/hr9yxBI0P3
on hold with TheTrainline.com
about 6 months ago
@thetrainline still waiting on hold for over 10 minutes now waiting for a refund........ #NotGreatCustomerService https://t.co/4bktnphMrn
on hold with TheTrainline.com
about 7 months ago
@thetrainline I just spent ten minutes on hold in relation to the previous tweet and was cut off before I got throu… https://t.co/bJlseEfAtS
on hold with TheTrainline.com
about 7 months ago
@thetrainline it’s always great being placed on hold for ages by your customer service team. Can someone please con… https://t.co/m1hm1hLqWg
on hold with TheTrainline.com
about 7 months ago
@thetrainline also kept me on hold for 40 minutes in total when I called for help... never known anything like it!
on hold with TheTrainline.com
about 8 months ago
@thetrainline You could have refunded me for my cancelled train without putting me on hold for 35 minutes which I’ll have to pay for
on hold with TheTrainline.com
about 8 months ago
On hold with @thetrainline for 45 minutes for them to tell me they can't refund me and I need to contact the train… https://t.co/pIfqdr7hjr
on hold with TheTrainline.com
about 8 months ago
Wow @thetrainline even worse on hold for 20 minutes waiting for a manager and I get the same advisor telling the sa… https://t.co/A2uGWegq7N
on hold with TheTrainline.com
about 8 months ago
@thetrainline I've been on hold for 10 minutes. Almost 3 weeks ago I was promised a full refund of approx. £200.00… https://t.co/20Z0Fnz4Jo
on hold with TheTrainline.com
about 8 months ago
@thetrainline I'm on hold with one of your call centre reps now and he can't get it to take payment either. Just take my money already!!
on hold with TheTrainline.com
about 9 months ago
Wow, almost 5 weeks battling to get a refund from @thetrainline repeated phone calls, today left on hold for 15 mi… https://t.co/reDKdbhQ77
on hold with TheTrainline.com
about 9 months ago
@thetrainline put me on hold for hours that will help despite you taking my booking twice and refusing me a refund! Joy!
on hold with TheTrainline.com
about 9 months ago
Part3 @thetrainline After being on hold with your head office for 20 minutes you hung up on me. I called again and… https://t.co/qMddR4R9hj
on hold with TheTrainline.com
about 10 months ago
@thetrainline @trainline Already done this Jamie, and nothing has been done to help me apart from being put on hold for hours
on hold with TheTrainline.com
about 10 months ago
@thetrainline I am trying to get a refund for a cancelled train. I’ve called twice and been left on hold for 20 min… https://t.co/LlCPxrZfMS
on hold with TheTrainline.com
about 11 months ago
@thetrainline Just had an appalling experience with your online chat - would like to have a callback ASAP as have been on hold for ages
on hold with TheTrainline.com
about 11 months ago
@thetrainline My dad has just been cut off after being put on hold for an hour, we no you received the tickets on 2… https://t.co/ySVpKnlhI4
on hold with TheTrainline.com
about 11 months ago
@thetrainline discussed with the customer service of the call centre. Told I’ll be on hold for a couple of minutes,… https://t.co/L6CNYBnYsM
on hold with TheTrainline.com
about 1 year ago
@thetrainline Hi, who can I speak to about urgently cancelling a train ticket for today? Been on hold for over 20 m… https://t.co/BWefNSADTz
on hold with TheTrainline.com
about 1 year ago
@thetrainline Nope on hold with someone else now been 45 minutes
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