Complaints for TheTrainline.com

This is a real-time view of Twitter complaints for TheTrainline.com

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with TheTrainline.com
about 10 hours ago
@thetrainline it’s always great being placed on hold for ages by your customer service team. Can someone please con… https://t.co/m1hm1hLqWg
on hold with TheTrainline.com
about 19 hours ago
@thetrainline also kept me on hold for 40 minutes in total when I called for help... never known anything like it!
on hold with TheTrainline.com
about 6 days ago
@thetrainline You could have refunded me for my cancelled train without putting me on hold for 35 minutes which I’ll have to pay for
on hold with TheTrainline.com
about 1 week ago
On hold with @thetrainline for 45 minutes for them to tell me they can't refund me and I need to contact the train… https://t.co/pIfqdr7hjr
on hold with TheTrainline.com
about 1 week ago
Wow @thetrainline even worse on hold for 20 minutes waiting for a manager and I get the same advisor telling the sa… https://t.co/A2uGWegq7N
on hold with TheTrainline.com
about 3 weeks ago
@thetrainline I've been on hold for 10 minutes. Almost 3 weeks ago I was promised a full refund of approx. £200.00… https://t.co/20Z0Fnz4Jo
on hold with TheTrainline.com
about 3 weeks ago
@thetrainline I'm on hold with one of your call centre reps now and he can't get it to take payment either. Just take my money already!!
on hold with TheTrainline.com
about 1 month ago
Wow, almost 5 weeks battling to get a refund from @thetrainline repeated phone calls, today left on hold for 15 mi… https://t.co/reDKdbhQ77
on hold with TheTrainline.com
about 1 month ago
@thetrainline put me on hold for hours that will help despite you taking my booking twice and refusing me a refund! Joy!
on hold with TheTrainline.com
about 1 month ago
Part3 @thetrainline After being on hold with your head office for 20 minutes you hung up on me. I called again and… https://t.co/qMddR4R9hj
on hold with TheTrainline.com
about 2 months ago
@thetrainline @trainline Already done this Jamie, and nothing has been done to help me apart from being put on hold for hours
on hold with TheTrainline.com
about 2 months ago
@thetrainline I am trying to get a refund for a cancelled train. I’ve called twice and been left on hold for 20 min… https://t.co/LlCPxrZfMS
on hold with TheTrainline.com
about 3 months ago
@thetrainline Just had an appalling experience with your online chat - would like to have a callback ASAP as have been on hold for ages
on hold with TheTrainline.com
about 3 months ago
@thetrainline My dad has just been cut off after being put on hold for an hour, we no you received the tickets on 2… https://t.co/ySVpKnlhI4
on hold with TheTrainline.com
about 3 months ago
@thetrainline discussed with the customer service of the call centre. Told I’ll be on hold for a couple of minutes,… https://t.co/L6CNYBnYsM
on hold with TheTrainline.com
about 5 months ago
@thetrainline Hi, who can I speak to about urgently cancelling a train ticket for today? Been on hold for over 20 m… https://t.co/BWefNSADTz
on hold with TheTrainline.com
about 5 months ago
@thetrainline Nope on hold with someone else now been 45 minutes
on hold with TheTrainline.com
about 5 months ago
@thetrainline what is going on with your call centre? left on hold for 15 min+ & then 21 day turn around on email?
on hold with TheTrainline.com
about 5 months ago
@thetrainline You're not doing very well in the world of customer service today! 30mins on web chat, on hold for ag… https://t.co/nR4RrEwjh5
on hold with TheTrainline.com
about 5 months ago
@thetrainline do you make it a habit to keep a customer on hold for 35+ mins when asking for a manager https://t.co/f05J8JHpbv
on hold with TheTrainline.com
about 6 months ago
@thetrainline Ummmm I was put on hold for about 45 mins; think your operator ran off because she couldn’t be bother… https://t.co/Xyu5Le70Fn
on hold with TheTrainline.com
about 6 months ago
@thetrainline On hold with your customer service department for the 15th time in a month.... another promised call… https://t.co/oZFPVVwdjK
on hold with TheTrainline.com
about 6 months ago
Shocking 21 minute phone call with @thetrainline trying to get the mobile tickets to appear.. on hold for over half… https://t.co/oEUBnlCCHD
on hold with TheTrainline.com
about 6 months ago
@thetrainline have had me on hold for 20 minutes now and to add insult injury the hold music is Ed Sheeran. It’s li… https://t.co/mTNmjiGMo2
on hold with TheTrainline.com
about 6 months ago
@thetrainline we're in London st Pancras station, we've been on hold for 20 minutes. You're wank
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