Complaints for Thomas Cook

This is a real-time view of Twitter complaints for Thomas Cook

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Thomas Cook
about 3 weeks ago
35 minutes on hold chasing a vacation complaint from 4 weeks ago as no communication received. @ThomasCookUK shocking customer relations
on hold with Thomas Cook
about 1 month ago
Been on hold for over 34 minutes with Thomas cook!! I’m at that point do I give up or am I in too deep!! https://t.co/x25Qqof868
on hold with Thomas Cook
about 4 months ago
Never flying with @ThomasCookUK again 🤬🤬 called twice, been put on hold for 40 minutes each time, only for them to… https://t.co/aebBFzIYyt
on hold with Thomas Cook
about 4 months ago
@ThomasCookUK Yes she has, she was not contacted back about her first case going missing and was on hold for 30 min… https://t.co/0uUIfsYiQW
on hold with Thomas Cook
about 4 months ago
@ThomasCookUK 3 hours on hold waiting to speak to customer services about the 4 months waiting for flight delay com… https://t.co/vEBJo9rmQ5
on hold with Thomas Cook
about 4 months ago
@ThomasCookUK Direct debit department. Now been on hold for 30 mins
on hold with Thomas Cook
about 4 months ago
@ThomasCookUK Hi I have been on hold for 15 minutes, can you advise if there is a problem with the phone lines?
on hold with Thomas Cook
about 4 months ago
@ThomasCookUK expected more from this company.. online chat is useless and been on hold for over 40mins!
on hold with Thomas Cook
about 4 months ago
What is going on @ThomasCookUK this afternoon?! On hold for 40 minutes, plus no answer from the store either #notideal
on hold with Thomas Cook
about 4 months ago
@ThomasCookUK so after being on hold for 45 minutes you advisor answers and pretends they can't hear me and hang up… https://t.co/9476t2AMIQ
on hold with Thomas Cook
about 4 months ago
@ThomasCookUK 25 minutes on hold to the Peterboro call centre 😞😞- is anyone there
on hold with Thomas Cook
about 4 months ago
As if we’ve called @ThomasCookUK like four times and been put on hold for over half an hour for them to just hang u… https://t.co/F53DdC3mGS
on hold with Thomas Cook
about 5 months ago
@ThomasCookUK Can I speak to someone about this delayed flight please back in August? As I have been on hold for over an hour over the phone
on hold with Thomas Cook
about 5 months ago
I’ve tried twice to call @ThomasCookUK to book a #Holiday and have been left on hold for 20 plus mins. So if any… https://t.co/u0NL9D0jnL
on hold with Thomas Cook
about 5 months ago
WAITING FOR TWO BLOODY MONTHS FOR A CORRESPONDENCE FROM @ThomasCookUK ONLY TO BE PUT ON HOLD FOR MORE THAN AN HOUR!… https://t.co/QMKoAaiecq
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK are an absolute joke been on hold for 20 minutes, have been trying to get in contact with someone all… https://t.co/Y3bBYXOfPA
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK is there anyone answering your phones today? Currently sat on hold waiting for her through. Been on hold for 10 mins now.
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK 40 minutes on hold only to be cut off!!! No live chat available.... terrible customer service
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK please answer the phone! Been on hold for hours.. good customer service non existent!
on hold with Thomas Cook
about 6 months ago
@ThomasCookCares Thomas cook staff 2 nights and approx 2 hours on hold on the phone 6 live chats and twitter messag… https://t.co/EOt7MF793g
on hold with Thomas Cook
about 6 months ago
Been on hold with @ThomasCookUK customer service for almost 30 minutes now, hopefully someone picks up soon 😒😤
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK Does not even have an American lost baggage number for me to call and I spent six hours on hold yest… https://t.co/GfWZuhuw8P
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK I just have one quick question about my upcoming trip but spent 20+ minutes on hold and no answer.
on hold with Thomas Cook
about 6 months ago
I’ve been on hold with @ThomasCookUK for half an hour now and Saraya has just called up and they answered within 3 minutes?!😭😭
on hold with Thomas Cook
about 6 months ago
@ThomasCookCares @ThomasCookUK are you actually joking me?! I’ve been on hold for 50+ minutes for one of your consu… https://t.co/KakrIOEaB9
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