Complaints for Thomas Cook

This is a real-time view of Twitter complaints for Thomas Cook

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Thomas Cook
about 6 days ago
20 minutes on hold to @ThomasCookUK 🤨
on hold with Thomas Cook
about 1 week ago
What is the point of online chat when you spend 30 minutes on hold to be told to ring some one else?! @ThomasCookUK
on hold with Thomas Cook
about 1 month ago
@ThomasCookUK Hi, how do I upgrade to economy plus? I’ve been on hold for 20 mins and it’s longggg
on hold with Thomas Cook
about 1 month ago
@ThomasCookUK @thomascooksport tried to call 3 times today being on hold with no answer need someone to ring me ASAP please
on hold with Thomas Cook
about 3 months ago
@ThomasCookUK just waited on hold for over 8 minutes for someone to put the phone down on me
on hold with Thomas Cook
about 3 months ago
@ThomasCookCares @ThomasCookUK @TCAirlinesUK 32 minutes on hold, only for a 2 minute call to say #wrongnumber https://t.co/hbBPDXMNdi
on hold with Thomas Cook
about 3 months ago
@ThomasCookUK can some one please answer the phone? Been on hold for 20 minutes now 🙄😡😭
on hold with Thomas Cook
about 3 months ago
@ThomasCookUK I’ve just been on hold for AN HOUR AND 15 MINUTES and as soon as the call went through to an operator… https://t.co/LWeufcSvf1
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK transferred between departments and on hold for over an hour before being cut off!! 😡😡
on hold with Thomas Cook
about 6 months ago
Trying to book a holiday at #thomascook Now on hold for 25 mins. Poor customer service, when you're trying to SPEND money....
on hold with Thomas Cook
about 6 months ago
Imagine being on hold for 25 minutes to speak to @ThomasCookUK and then the call get cuts off as soon as they answer. 😡
on hold with Thomas Cook
about 6 months ago
@ThomasCookUK Is there any other method of discussing an online booking? 25 minutes on hold now and the song is dr… https://t.co/GhJxfHXhi7
on hold with Thomas Cook
about 7 months ago
Sat on hold with @ThomasCookUK for over 20 minutes now... I think the bloke organising my refund has gone on a tea round and forgotten me 😔
on hold with Thomas Cook
about 7 months ago
@ThomasCookUK 45 minutes on hold and still no one answers!! and 25 minutes on the online chat and still no further forward!!!
on hold with Thomas Cook
about 7 months ago
@ThomasCookUK leave me on hold for ages, can't help me when I get through and then charge me £10 to my phone bill for the privelege! Avoid!
on hold with Thomas Cook
about 7 months ago
Have tried to call @ThomasCookUK 6 times in the past 5 weeks. Every time I've been on hold for at least half hour and haven't got through
on hold with Thomas Cook
about 7 months ago
@ThomasCookUK can someone ring me asap regarding my flight to Orlando I've called so many times and been on hold for hours.
on hold with Thomas Cook
about 7 months ago
@ThomasCookUK I have also been on hold for 40 minutes and i cannot get through to anyone
on hold with Thomas Cook
about 7 months ago
@beckii_DV @ThomasCookUK I'm on hold with them now and no one seems to know anything! Our hotel can't help either.… https://t.co/npGzYIBk4J
on hold with Thomas Cook
about 7 months ago
@ThomasCookUK so you've taken 147 quid out of my bank , not booked my hol left me on hold for a hour and your staff said I could have my
on hold with Thomas Cook
about 7 months ago
@ThomasCookUK either get someone to answer the 📞☎️📱or change the music 💿🎼😡 on hold for over 30 minutes now! feeling #brainwashed & #afraid
on hold with Thomas Cook
about 7 months ago
@ThomasCookUK Yes however it's been a total nightmare, being put on hold for 20+ mins then line being cut off, pass… https://t.co/gUEpF9vh9Z
on hold with Thomas Cook
about 8 months ago
Wow what great customer service @ThomasCookUK offer my mums been sat on the phone on hold for 54 minutes 🙄 #wasteoftime @ThomasCookCares
on hold with Thomas Cook
about 8 months ago
@ThomasCookUK been on hold for a whole hour does anyone answer!
on hold with Thomas Cook
about 9 months ago
@ThomasCookUK it's taken me 3 days to get in touch with you . Ringing from hotel room in Bulgaria put on hold for over 25 mins. Not good
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